Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating