Pretty much the worst possible experience with this company. They have a business PayPal account in…read morewhich I deposited the fare the evening before pickup. Upon arrival at the airport they illegally detained my associate demanding an additional form of payment because they claimed they don't use PayPal. (The business is listed as paypal accepting according to the PayPal vendor list) I explained to them that the business has a PayPal account and showed the receipt where the funds had been deposited in the account. Still they demanded that I pay an additional $200 before they would let her exit the vehicle. I of course paid this so she would be released. What should have been an easy trip to the airport turned into an adventure in extortion and false imprisonment. Later they called to confirm that they did receive the money in their PayPal and will refund it ...... That was 2 days ago and I'm still waiting for a refund.......

Very smooth experience from beginning to end, starting with the excellent service I received when I…read morefirst called them up. For someone who was not familiar with the surroundings, I was worried that I wouldn't be able to find a reliable ride from downtown Ft. Myers to the airport. I even considered walking 5hrs along the highway to avoid the horror stories suffered by other travelers who've used other taxi/shuttle services to the airport. Luckily, I came across this service and it lifted a huge load off my shoulders. I also needed to get some work done remotely, so the quick, smooth ride saved me a lot of time before my flight. Even though I only called a few hours ahead, they had drivers available within half an hour. They took down my name, number, and location, and I received a call from the driver as he arrived at my pick-up location - a neighborhood coffee shop. It seems like they are very well-organized and well-staffed. The drivers are very friendly, professional, and hard-working. I was in a van that seats up to 8 people. The cost is reasonable, considering the quality of service and the stress-free experience. I made sure to tip accordingly and will definitely use them again when I am in the area in the future. Their services even extend all the way to Tampa, Sarasota, and Miami, among other places. Not sure how much those rides cost, but if you're in a pinch, this is definitely a reliable service to get you to your desired airport location!

I needed a ride to the Key West Express depot in Ft. Meyers Beach Florida. It was short notice,…read moreand the response time was very fast. The driver arrived on time , and the car was perfectly clean. It was easy to pay for my ride on their website . A great experience

Making reservations from Naples to Punta Gorda was easy. Our driver, Alex was punctual and very…read moreprofessional. The vehicle was a spotless, comfortable Navigator. The price was a bit higher than others but I feel it was well worth it. Alex is an excellent driver. I felt safe and relaxed. I will definitely call Naples Royal Transportation again.

Beyond outstanding service: great communication and going above and beyond. Very helpful. Thank you…read moreso much. A++++

Mark and Lori are such nice people. Very professional and friendly. Always there to greet us with a…read moresmile and a very clean car. Rates are very reasonable. Highly recommend using this service!!

I use a lot of car services in my business travels but Ambassador ranks as #1. Great service, great…read moreand fare charges (-:) ), and first class cars. Delighted that SW Florida is fortunate to have such a great car service. Richard is the best!!!

Because of a host of problems with my airline flights, I ended up arriving in Ft. Myers, FL at…read more11:30 pm rather than 11:00 am. As a result, the people who were going to pick me up originally were unable to do so. And I needed to get to Captiva, about an hour away from the airport. I called two other limousine companies and they had no availability. That actually turned out to be a blessing because Ambassador Transportation was outstanding in absolutely every respect! Richard, the owner, was so nice and so patient in arranging for everything quickly and efficiently. Roger, my driver, was terrific. The car was so clean and comfortable. Very easy to meet him upon my arrival. Great communication all around. I can't recommend Ambassador Transportation highly enough!

Great service, clean vehicles, timely pick up. Highly recommended. Transportation to and from…read moreRSW. Driver monitored arriving flight. Wil use for future trips.

Friendly, professional driver arrived on-time, beautiful vehicle, easy to reserve, will use again…read morewhen flying into Fort Meyers

Great experience. He was early and kind. I will certainly request him again We highly recommend…read morethis service See you soon Gary!

Excellent service, always early. Clean vehicles. Highly recommend to anyone thinking about needing…read morea ride to or from the airport best price in Naples.

My driver was Max, professional, 20 years+ a driver(very experienced). I had a very early flight,…read morehe arrived early. I will definitely use company again. thank you.

A nice safe trip when needed in a pinch. If your car breaks down, not only will they pick you up…read morebut they help you make sure someone picks up your car! That's service! It's just rare these days when someone goes out of their way to do something extra that their not getting paid for! Amazing!!! Try them! Their nice, their honest and they won't keep you waiting! I love to be able to say good things about companies these days!!!

I needed a Safeway to get from the airport to my destination and Always Reliable Transportation met…read morethose needs perfectly. My driver. Roger was great and Pam the owner was attentive, kind and professional. Thank you so much. I will definitely use You Next time I fly into the Punta Gorda airport. No need to look elsewhere.

This is the one and only company my family has used in the Port Charlotte area. Pam and her…read moreassociates are dedicated, responsible, precise and professional!! I have and do highly recommend their service to all my family, friends and those who are searching for reliable transportation!! Pam goes the extra mile from offering you a beverage to sending your photos to the driver and the drivers photo to you!! Great job!! MaryEllen &Andre

SECURE SAFE AND TIMELY.....Best service ever...for many years now…read more Our family depends on Arron private car service to and from RSW !!!