1. A B Graham Contracting

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A B Graham Contracting

5.0 (5 reviews)
Closed • 9:00 am - 5:00 pm

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8 years ago

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Andrew G.

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Easton Flooring - Carpet

Easton Flooring

(3 reviews)

The guys from Easton Flooring are absolutely top notch! My wife and I recently had them replace…read morethree carpeted rooms with laminate flooring. They were professional, friendly and courteous. I work from home and I enjoyed welcoming them into my home each day for the better part of a week. y wife and I even changed the project midway through the week and the guys from Easton just rolled with it and made it work without even showing the slightest sign of annoyance at us for changing our minds after the project had already started. We are very happy with the job that was done in our home and I would feel confident recommending Easton Flooring for any sort of laminate and hardwood floor restoration job.

Let me share an exceptionally odd experience with this company. I was visiting from out of town to…read moreassist an elderly relative with the installation of a French drain to address a basement water issue. That process meant destroying old vinyl sheet flooring in two locations. I called Easton Flooring and Steve came out the same day to look at the work. He measured, we spoke about materials, the work, and that I would need a plumber to remove and reinstall the toilet, washer, and dryer. Each area was small; on the order of 50-60 square feet, but given that it looks unsightly and is a trip hazard, it has to be done. One area had some carpet rolled back that needed to be stretched and anchored. We had a great discussion, and Steve told me to expect an emailed bid in a few days. Later that day, I received the bid; about $3,300 for about 100 square feet of glue down vinyl planks. I thought that seemed high, so the next day I visited the showroom and met with Juan; Steve was off as it was a Saturday. I explained to Juan that we needed to lower our price and I asked about a floating floor. We chose a color that they had in stock, and Juan indicated that this approach should bring the cost down to about $2,000, give or take. Much more affordable for the elderly relative who owns the home. I was excited as I got the impression that these folks would do a great job. I called to schedule the work, couldn't get in touch with Steve. I had already explained that I wanted to schedule the job out a few weeks so I could be there to help my relative and to clean afterward. Several calls went unanswered by Steve. Spoke with Juan a couple times; he said Steve was the only one who could schedule. Finally heard from Steve via email that the price would be about $2,800, not around $2,000, even with the less costly material. Oh well, I'm sure it's more work than I imagined, prep and all. But still, he wouldn't schedule the work. I emailed again and asked point blank if there was some reason he didn't want the job and his response was that I should get someone else; he was not going to do the job for us. I'm flummoxed. We had a great meeting with him and he never mentioned that he wouldn't want the work. Maybe it is too small, maybe he holds an unspoken prejudice, maybe I did something that rubbed him the wrong way. No matter what, I've never been treated so unprofessionally in any dealing with a tradesman. I wasn't sure how many stars to mark; they have a nice showroom, and they seemed like nice people, but this whole thing left me feeling discriminated against and left my relative with a dangerous trip hazard floor situation. I can't recommend them.

A B Graham Contracting - flooring - Updated November 2026

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