We recently relocated from Texas. Knowing little about good auto repair shops in the area, when our Buick started having problem, we pretty much had to pick one auto shop by chance. We didn't have good luck with the first one. After $400+, the car still stumbles under heavy acceleration. I finally made up my mind to spend more time researching the problem on my own and looking for a good auto repair shop in case it is beyond my capability to do the repair myself. It turned out that replacing the spark plugs on my Buick was not as simple as I'd hoped. So I brought my car into this shop and asked for their help. Since I was there anyway, I asked them to do an diagnosis and find out what really was the problem. I explained to them what I had done so far. What impressed me was that Dave, the service representative, suggested me to do the tune-up first, since it was due anyway, and see if it helps with the problem, before spending the $99 diagnostic fee. I agreed to that, and after a new set of spark plugs and wires, the problem was gone. I saved $99, thanks to Dave, and it was $99 extra that he could have made for his shop. It is also nice that they washed and vacuumed my car before handing it back to me. They also provide free shuttle service for the area, although I didn't use it. I am taking one star away for them being pricy. But I will definitely bring my car back if I need repairs in the future. If I consistently receive good service and fair price, I will probably up the rating. Thank you. read more

I had a really good experience with Keith, Allan, Dave and the mechanic that discovered an underlying issue we didn't know about. They really resolved questions we had about a vehicle we really want to keep and are willing to negotiate parts to keep costs reasonable. It was a relief and a blessing to work with A+ and I think that the Yelp rating reinforced the experience. Honestly surprised to learn the certifications and guarantees really mean something. read more

So glad I found this place! I was unhappy with the services and "care" that I received at the dealership where I usually take my car. I needed new brakes, new tires, and an alignment, and I had no idea where to go! I scoured yelp and found A+ Autocare. They took care of me like I was an old friend and were so sincere in their customer service and the repairs that I needed. When they finished, my car felt brand new again. Al and Dave are definitely my go to guys the next time I need a tuneup! read more

I have been a long time customer of A+ Auto Care not only because of their excellent customer service with pleasant and positive attitude and you can trust them. Alan is such a people person, trustworthy, and gives you the best deal! Everyone is so helpful, they tend to your needs, make you feel so welcomed! We trust them and they're recommended by AAA, very reputable and we're so very happy with their service. THANK YOU A+ AUTOCARE! !!! ALAN!!! THANKS FOR WASHING MY CAR !!!! even though we're expecting rain LOL ! YOU'RE THE BEST!!! read more

After calling several automotive places, I ended up going to A+ Autocare and was really pleased with their work and customer service. Dave took my initial call and then helped me when I arrived; super nice and professional. It took a few hours but in the end they confirmed it was the regulator that was broken on my power window and replaced that broken part. They also went ahead and resolved an unrelated 'brake lamp' message on my dash by replacing a 4.99 bulb. I totally appreciated that. Out of all the places I called, A+ Autocare could take care of the broken power window right away. A+ Autocare gave me an AAA discount, work guarantee for 2 yrs/24,000 miles and a car wash. I had called a number of the recommended places (by neighbors on Nextdoor) but they were booked until the end of the week and I wanted to get it fixed before anticipated rain hit! Hopefully this info helps others as much as it helped me find the right place! I would definitely consider going to A+ Autocare for any automotive need. read more

The best auto shop hands down! I only take my cars there. They really take care of there customers 100% Rare to find a shop that cares so much:) I would recommend this auto shop to anyone that wants to get their car repaired right the first time. Their kindness is only matched by their talent and their integrity. I would have to give this auto shop 100% approval rating. read more

I have been using A+ for more than a decade now. They are in Poway and I live in Ramona. There are good mechanics up here but the service and quality of work at A+ makes it worth the trip, and their shuttle makes it possible for me. The simple truth is that I really trust them and am always impressed with their ethics. It is not very easy to make an appointment with them lately but if it is important I am going to make the wait. Once they start they really get on it. The last time I had work done there they changed my oil. They felt the oil was to dirty not to! They seem to care about my car as much as I do. read more

Excellent service, friendly staff, will be going here for future service. 12/10 recommend

So happy I went to A+ plus auto care to get my transmission serviced. They did an awesome job by getting the work done quickly and efficiently! Will highly recommend you to other friends and family. Thank you! read more

I got a tire pressure low alert while driving and I had my sleeping infant with me. The technician was very kind and filled it up for me at no cost. Saved me trying to fill it up at a gas station that only accepts quarters and not risking waking him up to get change. Happy momma and now safe on the road!! Thank you !! read more

I LOVE A+ Autocare. They have taken care of my Camry for many years now (6 plus).They are very honest and tell me when I need something done and when I don't! I recently entered a monthly contact and won a free exterior detail! I had it done this week and my car looks great! I am getting it ready to sell! The staff is SUPER nice and the facility is very clean and neat. I found them when I was looking for a AAA certified auto repair shop. THANKS for being a reliable shop that won't take advantage of you and keeps your car in tiptop shape!! read more

They kept my vehicle over a week and a half to install 2 gauges in gauge pod (both provided by me along with sending units). They charged me $1000 to install the a pillar pod and gauges. This place is a RIP OFF, thanks for nothing :( read more

Didn't actually service my car here but they were honest in saying that my car may be too new for them to work on and recommended me a place that could service my car. Love the transparency! Thank you! read more

From start to finish, the customer service was A+. It's nice to have a mechanic you can trust to let you know what is imperative and can wait until next tine read more

This shop and these guys are awesome. Took my 13 yr old F-150 in for a major check up prior to a planned road trip. Not only did they find things that the last shop totally missed, they helped me prioritize what to do first. This 183,000 mile engine is now running like a champ, and my suspension is smooth again. They gave me evidence of all the findings, and a heightened awareness of what matters now. And, their attention to detail, as the detail they did to finish it off, made it look like a new truck. They are now my go to for auto repair! Highly recommend. read more

A Plus Auto is the best shop in the Poway area. I have been going there for 5 years for regular maintanance and for repairs like oil leaks, water pump replacements and new shocks. They give honest estimates and the mechanics do excellent work. My car and my son's car always run so much better after being serviced at A Plus auto. If there ever is a problem they always make it right. Al and Dave at the front desk give good advice and they really try to make a customer want to return by being honest and trustworthy. Ryan and the other mechanic always do stellar work. If you want a good price and a good repair there is no better place. read more

Al, Dave Andy and the crew are awesome! I have been going to them for Years! They are honest and helpful and work really hard. They set up a courtesy shuttle if needed and take real good care of you! I would refer them to any friend/ family member! The office is clean, neat and always tidy! They are a wonderful set of people! A plus auto gets an A Plus from me! read more

This auto shop is excellent. These guys are HONEST- shock! and I'm a woman. I have been given the straight scoop on every question I've had. Prices are reasonable. They are thorough without selling you a "bill of goods". I highly recommend them. Facility is clean (they say check out a kitchen and it tells a lot of a restaurant). Bonnie read more

I'd like to commend the mechanic Martin for his diligent and professional services. Not to mention how kind and patient he was in getting the car running again. He went above and beyond my expectations. He changed the starter and the car starts up now without any hesitation. Thank you Martin for your excellent services and efforts. read more

Most honest and professional auto care establishment I've ever been to. I recommend them to everyone I know with car trouble from basic to full service. You will not be disappointed.... read more

Terrible mechanics seem to not know how to do simple jobs even after returning multiple times with the same issue they caused with my breaks they couldn't fix it any of the times, they waste my valuable time and do an unsatisfactory job. They also cross threaded my oil pan plug essentially ruining part of the oil pan. read more

If I could give these guys 10 stars I would. Extremely honest and fair. Al always provides multiple options if possible. They work on all 3 of our family vehicles; newer Chevy Tahoe, older Chevy Avalanche and an older Lexus RX400h. Free shuttle, repairs done on time at the agreed price. Highly recommend this shop. read more

I've never had a positive experience with a car mechanic UNTIL NOW! I did not feel taken advantage of and my car is now good as new! A lot of things had to be fixed and the turn around time was less than 24 hours. My family and I will no longer be going anywhere else for auto mechanic services! read more

I went in thinking I had a major repair bill on my hands, but Dave quickly figured out it was just the battery. 15 mins later I was on the road. Definitely coming back. read more

Brought my car in with several lights on. They told me something ate my wires and repaired it. A week later the exact same thing happened, all lights were on again. I called them furious, assuming their first diagnoses of the lights was wrong. I brought my car back in and they said something ate the wires again! The service manager suggested I set a trap where my car was parked. I left doubting them and was pretty upset but went ahead and set one...Two days later I actually caught a rat. So sorry for doubting you guys! Thanks for saving me with a further headache! read more

My Ford valve seats came loose and the car needed an engine overhaul. The AAA tow truck driver said to take it to A+ because they were AAA certified and cheaper than the dealer. A+ estimated cost for overhaul was 3 to $4,000. When it was done they said my bill was $4,900. I called AAA and complained. They investigated and said it seemed ok. WHAT DO YOU THINK? After a week of arguing A+ dropped it to $4,600. During the week after getting the car back the fuel cap warning light came on. A+ said replace the fuel cap, but that did not fix it. After 2 fuel caps and A+ working on it 3 times they finally fixed it. It was a small leak in a hose in the engine compartment. They agreed it could have been their fault so I was not charged. Summarize: A+ service is not that good and very expensive. Always get estimates from the dealer and other reputable mechanic. read more

I love A+ Autocare! They are the best! I drive from Temecula just to get my car worked on because the work is worth it.

Their prices are the best in town. Very friendly staff and nice waiting room. They even did a few extra things for me without charging me. Will definitely come back here! read more

I love this place! They are very upfront and honest. I have been taking my car there for regular service for the past year and during every visit the work had been done in a timely manner and there have been no surprises in the service required. I had been referred to this shop by another auto shop in Ramona. The person who did the referral spoke very highly of A+ Autocare. When I call for an appt. I have always spoken with Dave at the front desk and he very courteous and helpful. read more

A+ auto is outstanding they do A+ work and have been around a long time giving great service !

My wife took in her jeep to be worked on here. The first time it needed the throttle control replaced so she took care of those repairs, no questions asked. Immediately upon picking up she noticed the car was still shuttering and not shifting smoothly. After another $100 diagnostic charge (despite being there only days earlier) we ended up with another bill for over $400 after they changed out the spark plugs and did a little routine maintenance (again, no questions, just went with their recommendation). After picking it up the second time she noticed a strange static sound coming from near the dash. A day later the check engine light came on. After taking it in to a local auto parts store to get the code checked a standard error came up that we had dealt with before. We decided to bring it in a third time in 7 days hoping they would check their previous work and turn off the check engine light so we could see if it was an error (this same code had come up 2 years ago and was the result of a loose gas cap - tightened the cap and no check engine light until now!). Despite my wife, and then me, explaining this to them and requesting they turn the light off so we could drive it a bit and see if it came up again they would not do us this courtesy - and said it would be yet ANOTHER $100 diagnostic fee if we wanted them to check the issue. This is after spending over $1,100 there this week. I understand trying to educate your clients as they kept trying to tell my wife the light "would just come right back on" but after 3 requests and the explanation of the previous time we dealt with this exact same code, it'd be nice if they just did this as it is what we were asking for. Will take our vehicles elsewhere going forward. read more

Excellent knowledgeable mechanics. However, Al thinks charging 20% HIGHER than the dealer would charge me for a part is necessary to keep the lights on. Well he may keep the lights on, but not keep customers. .. read more

I've been here a few times and found them to be upfront and reliable. On one occasion I brought my car in for brakes thinking it was time for new pads, but they let me know the noise was just dirt, so they cleaned them and saved me some money. Another time they fixed a panel that had popped loose and didn't charge me. I found them to be polite and well-priced - I'll definitely go back. read more

Typical car repair place if your a woman. They tell you your car needs a bunch of "urgent" stuff it doesn't really need. I'm not the typical woman - i actually KNOW my car. I had to bring my car here in a bind because it was unsafe to drive it to my mechanic. They tried REALLY hard to sell me on a bunch of other stuff that had nothing to do with what my car needed. Another thing that really bothered me about this place is that they placed "A+ Autocare" licence plate frames on my car without even asking. Took them right off and threw them away. Of course they are nice, because they want your money. read more

Since we moved to RB from Ramona 7 years ago, I have been looking for a reliable, honest establishment to service our vehicles locally. I had tried several with no luck. Through Yelp and AAA I finally found A-Plus Autocare. I took my wife's car in for an oil change and service. The last place that I took it to called me in to show me a filthy air filter that they said they had just taken out of the vehicle. I knew better because I had checked the air filter myself just two weeks prior and there was no way it had gotten that dirty in two weeks. Nothing I could do. I couldn't prove it so I had to buy a new air filter from them. Next they told me the front brakes were bad and that they would need to do additional work because the pads were wearing at a bad angle. I said no thanks. So, without telling this story to David at A+, I asked him to have a good look at the brakes while they were servicing the car. Either he would find the same thing if it were true or hopefully he would be honest. I'm happy to say that David called and he told me right away that we still had 30% left on our brake pads all the way around and didn't need brake work done. That was honesty. So, he then told me the other things they found and we discussed what needed to be done now and what could wait a while. He was honest throughout the discussion so I had him do most of the recommended work right then. We picked up the car that evening and all was good with it and there were no surprises. Everything was completed and priced as quoted. A+ Autocare is top of the line. read more

Simply stated, they destroyed my car. My car ran perfectly fine, and when they attempted to fix an ongoing issue with one of my sensors, it was returned to me in worse shape. I took it in again to fix the new problem, my car jolting and shutting off, but the result was nil. They destroyed my car, and I had to purchase a new one. Oh, they offered to comp a rental for me and I later received a bill from Hertz. Poor service, and a dishonest business. read more

After years of taking my MB to the dealer for service, I realized that thay were not doing satisfactory work at a reasonable price. I asked around until the consensus was to go where you'll get top grade service at fair prices - A+. And they lived up to their name. My MB drives like it's new again without that nagging feeling that I was overcharged. And the staff was super friendly. Bye bye dealership rip-off ... hello value. read more

The best I've been treated by any auto repair outfit. I showed up first thing on a Tuesday morning thinking I'd made an appointment. Turns out I hadn't actually made one (my mistake) but they were still able to look at my vehicle right away. Repairs were done before lunchtime. The whole time, the staff were polite, welcoming, and enthusiastic about finding the problem and solving it. I am genuinely impressed and will definitely be coming back in the future. Highly recommended! read more

This is actually my first review on Yelp. I've been a member for a bit, but have never felt compelled to review something before today. Auto service is an odd conundrum. There's a bit of smoke and mirrors involved (we can't really see what they're doing back there in the service bay), a bit of trust (that they're doing what they said they would and being honest), a bit of inconvenience (typically sitting in a repair shop for hours), and almost always, a bit more expense than we guesstimated (it is never fun to have hundreds of dollars, sometimes thousands, slip through your fingers). I have had many, many vehicles, and have had many, many auto service shops work on them. Many of the issues above have been highlighted by poor quality service shops. For example, not much trust at some, and unusual costs that were not upfront. When any of the items in the paragraph above are "suspicious" or unusual I typically do not return. Having said that, A+ Autocare in Poway is the finest auto service shop I have come across. Many dealer service areas are as competent, fast, and professional, however you will pay a premium for that. In the realm of private, non-dealer service shops A+ Autocare is the one to beat. While I NEVER enjoy parting with lots of my hard earned money, there is no other auto service place that I have found that allows me to do so with so much trust, so little inconvenience, and so much assurance that the work performed was done competently, by skilled mechanics. The waiting room is clean, has toys for kids, soda, coffee, etc. Dave who manages the front desk area has been my primary contact for the last couple years and he has always been pleasant, courteous, and professional. Every time that I have brought in my cars, I have been notified of additional issues that I may want to address. I am always given the option of deferring, and Dave has many times given me a short list of priorities to tackle first. I never feel like I am being forced into a repair, or rail-roaded into spending more for service than I should. I also have comparison shopped them from time to time, and always find that their prices are very, very competitive. If you live in the Scripps/Poway area, there is no better choice for auto service. Strongly recommended! read more

Best place to get your car maintenance or repair by far. So many positive things to say about A+! They offer free shuttle service, free towing (all you have to do is put a license plate cover on your car for them) and they never over charge you. Al and his team are very honest hard working guys who really care about their customers and their cars! I won't take my cars anywhere else! Highly recommend A+! read more