My Jeep Cherokee was overheating so I took it to A+ Autocare because my dealership service department is shut down until the new owner gets their license from the B.A.R. SO GLAD the dealership could not take my car and I could not get an appointment at any Jeep dealer in San Diego for 3-4 week. Such a great experience compared to taking it to the dealership. They were helpful, friendly and responsive. Did a full comprehensive inspection detailing everything wrong with my car, including photo. All the issues they found were things the dealership has previously, supposedly repaired. They did exactly what they said they were going to do and got me my car back quickly and repaired correctly. Two things the dealership failed to do. Alan, the service advisor, took the time to explain everything to me, ordered all the parts in advance and made sure my car was in and out of there super fast. Mike, The technician who worked on the car is a real pro. The guy really knows what he is doing. He found and fixed all the problems that the dealership failed to fix or "fixed" incorrectly. the report he created on my car was so detailed and meticulous...The guy is a genius. Why can't the dealership do this. I will not take my car anywhere else. Thanks A+ Autocare! read more

A+ Autocare - Found issues the dealership was unable to find and/or cause last time my car was repaired. - Auto Repair Near Me - Poway, California

What a breath of fresh air! These guys are straightforward and HONEST. I was quoted online and the job came in under the quoted amount. We were greeted and treated like they appreciated us and our business. Just a wonderful experience from start to finish. They have a customer for life. read more

I love a plus auto care! I have used them for several repairs including a complete transmission replacement. They're honest, fair, and do a great job! I am not a spring chicken so I have been working with auto repair shops for like 50 years. In the 50 years I've never had a better shop than this one. read more

My family and I have been coming here for years and we highly recommend this place. Al is the best and I always can count on him for a fair quote and taking care of my cars. I do all of my oil changes here and any work I need done on my car. They are super reliable and quick with the work they do. I highly recommend coming here for all of your car needs. read more

Excellent service at reasonable price. Good quote system and job done quickly. Recommend.

Just had another great experience with A+Autocare! It's been eight years now that our family has been bringing our vehicles to this outstanding auto shop. From top to bottom, they are friendly and professional, and committed to what they do. We highly recommend them for your auto needs. read more

Well AAA rated A+ Autocare #1 in California and #2 in the entire nation. The new owner has really done a wonderful job. Keith is a real stand up guy. Great guys in the front/office and awesome mechanics. I am lucky enough to be married to the one who's been there for 20 years. And they are number one in California and second in the entire nation, for AAA approved auto shops. They are efficient and a great group of guys. It's a good thing I'm married to a master tech I wouldn't take my car anywhere else regardless. I recommend the shop to people who don't want to wait for over a month to have their car returned. They are not the cheapest but they are the best. read more

Left her running like new! So glad we took my Honda here. I had taken it to the dealer and wasn't happy with their service. Our neighbor recommended A+ and decided to give them a try. I had to get the car towed there so I was worried it would Be complicated, but it went so smoothly! Al helped me with all my questions and concerns. Made me feel at ease about the whole ordeal. Once we picked up the car, he greeted us by name and made us feel like we had known each other forever. It is literally running like new! Al even called a few days later to make sure everything was good. Good ole customer service! I'm so glad we found them! read more

These guys are great. I went here to get my suspension done and to get an oil leak checked out. They fixed the leak and changed out the suspension. The car was running like new, but the oil pressure started being finicky soon after. I brought the car back to A+ Auto ASAP. They replaced the oil pump under warranty at a cost to them. The triple A certification is no joke. I'll be back here for all my repairs going forward. Thanks Dave! Perfect customer service. read more

Professionals who care about customer service and excellence. I had a few things done on my 2008 Acura a couple of months ago. I first went in for a checkup as part of a AAA deal that was going on, and I got documented feedback on both needed items and suggestions. I also got an estimate for valve cover gasket replacement and adjustment. I did some comparisons with a smaller shop in Poway and a second shop in Rancho Penasquitos. A+ did charge more, but the job was done superbly, I was taken to/from work/home. The job was supposed to take 1 day, and I received a phone call later that day indicating that it would not be ready until the next day, but they said they could book a rental for me, which was very impressive. You could find cheaper places, but if you want no worry about what will be done to your car, and you appreciate excellent work and customer service, A+ Autocare is the place to go. read more

I requested quotes from 5 different shops - you're the only one who thought it was too much work to actually do your job. If someone requests a quote online then they expect a quote online! Pretty simple. Driving around going from shop to shop, spending hours and hours is very tedious. If you're too lazy to give a good quote then its very likely you will not do a good job. My business went elsewhere. read more

Had some serious alignment issues with my car. Recent rain created many potholes. Pot holes created a serious funk in my front steering. Called up two Costco tire service centers (Poway & Carmel Mt) asking for referral. They both suggested A+ Autocare. Two independent places referring to the same place, extra points in my book. Called in and the Al was courteous and knowledgeable. Didn't have an appointment. They were able to squeeze me in anyways. Work was performed the same day. Prices were reasonable. Added bonuses, 10% discount for Costco referral, free car wash with service, free shuttle service in the area, and AAA approved! Apparently only 2% of auto places make the AAA certification. Found everyone I dealt with friendly and polite. I'm bringing my car here again. read more

Even through these difficult times going on, this shop was a lifesaver. I realize we are social distancing, but my car still needed to get me to and from for essential needs. Thankfully their shop saved the day to get me back on the road. I highly recommend them, their customer service is excellent, repairs are done quickly, cost was very reasonable, and they were great with communication. read more

A+ Autocare - Auto Repair Near Me - Poway, California

Not very good customer service at all. I needed a quick tip and popped in for help. Stay away read more

Al and his team are fantastic. I've had an issue with my Infiniti that I had tried to get fixed at the dealer at least 3 times. The A+ guys were able to duplicate the issue and find the root cause of the problem and actually fix it. Thanks guys It's driving great read more

Very honest reliable auto repair shop. I have been going here for over 20 years and would feel comfortable recommending it to everyone! Hard to find a great auto repair shop! read more

I experienced bad customer service at the Poway, CA Discount Tire Shop. I went there to check my air pressure on my tires. They told me my tires are filled with the correct air. They said I need to purchase new tire pressure monitor sensors. They ordered five tire pressure gauges (for 4 wheels and one for my spare tire in the trunk). When the parts arrived, they called me, I made an appointment, and they installed them. After I drove off the Discount Tire Parking lot, the tire pressure warning symbol on my Lexus dashboard stayed on continuously indicating the tire pressure on my tires was not proper. I called and told them the tire pressure indicator light stayed on continuously and displayed on my dashboard. They said they would order a second set of tire pressure sensors for my Lexus ES350, which would take about a week to receive. When they arrived, the second set of tire pressure gauges were installed on my cars' tires. Again, the tire pressure warning symbol kept displaying on my dashboard. The tire pressure gauges did not "sync" with the Lexus computer both times as Discount Tire did not order the correct manufacturer sensors for my Lexus ES350. I went to my reliable mechanic, Dave, at A+ Autocare in Poway. They removed the incorrect gauges and installed the correct manufacturer tire pressure sensors. The tire pressure warning symbol then did not display on my dashboard. I chose to take my car to be serviced at A+ Autocare in Poway, as I trust Dave and his mechanics who have the knowledge, experience, expertise, and certification to diagnose vehicle problems and resolve them. I received excellent customer service from A+ Autocare. They took great care of my car, kept me informed throughout the whole process, as they installed the correct manufacturer's tire pressure sensors for my Lexus ES350 and provided overall excellent service. I highly recommend A+ Autocare Service if you are looking for an auto shop that is honest, uses certified mechanics, and gives excellent customer service. Lynne Rossman Poway, CA read more

I had a great experience with them. My car kept dying on me as I drove until finally it just gave up. I called them ahead of time to see if it was OK if I had my car towed to their place of service and whomever I spoke to was extremely nice and said it was fine and they would take a look at it. After an hour or so, they called back and explained what all what was wrong with my vehicle. I decided to go ahead with them because they were very professional and treated me like a customer should be treated. Although the price was a bit of a shocker, I know with what needed to be done, it was well worth it. And they worked with me too. I would definitely go back to them and recommend anyone to them. read more

Stay far away from these guys unless you want to get scammed! AAA had us take the car to A+ because of fuel pouring out of the bottom of the car. They diagnosed the problem as a bad fuel pump. Gave an estimate of almost $1200 to fix. Okay, we wanted a second opinion. Since we had AAA we could have it towed to another AAA shop at no extra charge. When learning that we wanted to take it to another shop, the guy in the office says wait, let me call Al first. All of a sudden, Al (who isn't even there) says wait, we made a mistake. It was the wrong part and it'll be about $300 less. That still brings the repair total to around $900. We proceed to tell Al that we are still taking it for a second opinion. So they load up the full exhaust And fuel tank in the car with no protection at all!!! No plastic or anything. The car leaves A+ and goes to another AAA shop in poway. Thank God we did! The problem was a cracked fuel sending unit! A $157 part! Not the $600 fuel pump A+ said it was. The total job was only $600! Not the 1200 or even 900 that A+ was trying to get when they found out the car was leaving their shop. Al lied about who loaded up the parts in the car and said it was the tow truck driver alone. I knew this was a lie because it took 3 guys at the new shop to unload it! When I called Al out on it we went back into the shop to get to the bottom of who loaded up the car. As it turns out at least one of their mechanics Dan helped load up this mess into the car! Al is flat out dishonest and untrustworthy. Then I called the mechanic out on the "bad fuel pump" that he kept insisting was the issue (wrong) and he got this evil look in his eyes, clenched his fists and said "I really wanna knock you out!" Really?! You want to fight me because you either lied about the repair or don't know what you're taking about? What a class act! They probably get away with this all day long with the majority of their customers but not this time! MAKE SURE YOU GET A SECOND OPINION! DON'T GET RIPPED OFF BY THIS SHOP! read more

See all

Brought my car in for a battery check/replacement without an appointment. Battery was internally shorted. They replaced it. Service was excellent. I highly recommend A+ autocare in Poway read more

A+ Autocare is a professional and honest establishment. I have been a customer for over 10 years and they have proved themselves again and again. For example, I've had more than one time where they have warrantied a part and not charged me for labor (we have an old car). Costco has given me a discount on their tires just because the diagnosis was done by A+. I've never felt like I've been overcharged or oversold. Alan and Dave have each been there for over 20 years. It's comforting to know that they are and have been accountable for everything that is done to my car. read more

If you are looking for an honest evaluation of your cars problem this is the place. No quotes for work you really don't need. If there are other things wrong with your car than what you take it in for they will tell you about them but they don't pressure you to have it done. The techs are ASE certified professionals and get your work done quickly and efficiently. Dan has done work on my cars before and I've never had a problem or complaint. I will continue to make A+ my auto care of choice. Thank you A+ and thank you Dan. read more

A+ recently fixed some chewed up wiring on my Subaru Outback. A rat had gotten into the engine compartment and made a mess. They completed the work on a Friday but I was unable to get there in time to pick the car up so they kept it in the shop over the weekend. (We drove by several times and confirmed it was not parked outside). Picked the car up early Monday morning and drove home with no issues. When I got home I opened the hood to inspect and found that none of the mess was cleaned up. Wiring was fixed but there was still piles of insulation that had been made into a nest between the intake and top of the engine. It looked like a tinder bundle waiting to catch fire. After talking to both Dave and Andy I was assured that the technician had thoroughly cleaned up and had allegedly even had the rear of the engine power washed (no sign of this from my inspection, perhaps he intended to do all this cleanup but forgot?) I was also given the far fetched explanation that perhaps between the time the car was fixed on Friday, and when it was inside their shop, a rat returned and made a new mess before I picked it up Monday morning. Hmmmm. While I appreciate the car was fixed fast, I'm disappointed in the lack of attention to detail. read more

I have used A+ a few times now, and been very happy with the work they had done. A few days ago I took my truck in to get a few issues addressed, and was quoted around $500. They late called me and said that they had found a few maintenance issues. They did not requote and I did not ask the price but they were standard things and I figured around $800-1000 would be the new total. I also asked while they had my truck to look at an issue with my door where the lock indicator wouldn't move, but the door would still lock. A aesthetic annoyance, but not really an issue. They figured it out and ordered the parts. Again, no new estimate . It added a couple of days due to some mixups, but they got me a rental car so it was ok. To my shock, the bill was around $1500. The part and labor for the door that didn't really need fixing was $500! A lesson learned for me to always ask for new estimates and what things cost, but I feel that should have been explained as well. After protesting, the price was brought down to around $1350 but it is still a big price to pay for something that I never would have agreed to otherwise. Bottom line: good service, good work, very expensive. Ask for estimates throughout. read more

The team at A+ Auto is the best! Al & Dave are very knowledgeable and honest. They always recommend the services you need and if something can wait they let you know. They have saved us on a number of occasions! I highly recommend them. read more

I got my air conditioning fixed here. They originally quoted my a $600 repair, but found out that a cheaper part was broken. They then told me ordered the new part and charged me half the price. They also give free shuttle rides back to your home. It's hard to find am honest mechanic but this place is full of them. read more

While getting some engine work done I noticed a continuing problem with my tires. A number of experts told me I needed new tires. My kid and I checked all the tires and the tread was fine. We went for a drive the very next day and these guys figured out the issue... 4 new tires. I can feel safe driving again! Thank you. read more

My daughter's truck broke down while visiting a friend in San Diego. She wss driving from Nashville, TN. They were able to identify the issues with truck quickly. The gave a good price for the work that needed to be done. Truck was good as new the next day. We live in Nashville, but if your in their area and need work done go see them. Fast friendly and not going to over charge. Great to work with. read more

Outstanding auto service center. Friendly, helpful, fast and reasonably priced auto repair. I've used them three times now and was completely satisfied each time. They kept me informed of the progress, and the modern communication and payment processes through the internet are fantastic. The best repair shop I've used in 45 years. read more

I've been taking my car here for about a year and I would never trust anyone with my car. Fair and reasonable advice , nice honest people. And of course sometimes drop your car off and it takes a little longer. No big deal. Best place to take your car! Check it out yourself, you will thank me. read more

Came by here last week to get my front brakes done on my truck, but was in a bind because I was leaving for a trip the very next morning. A+ was able to knock my brakes out in just a couple hours and get my truck ready for my trip. Good service and a thorough run through was done of my truck. read more

Had a battery going on me, driving southbound and called Al of A+ Autocare. He scheduled me over the phone and greeted me as i pulled in. Al's team had my car done in the time it takes to drink a cup of coffee. A good quality interstate battery at a reasonable price. Thanks for excellent service! read more

Took my Lincoln Navigator in for AC repair and fan belt replacement have to say im very pleased w everything great service very promt i would highly recomend this place for any of your concerns excellent service thank you one again Cookie read more

Totally helped me out right away, great communication and fast response. Saved me an arm and a leg by letting me know there's already a recall on the part that was wrong in my car. read more

Wow! A+Autocare is the best. We recently took our truck in as it had several leaks. We could not figure out where the leaks were coming from on our truck. We called A+Autocare. Got an appointment quickly and they located the problems. Al called us and discussed what needed to be done and emailed us the estimate. Most honest and professional auto care establishment we had ever been to. Customer service was great from start to finish. I will recommend them to everyone I know with car trouble from basic to full service. What a great team! Thank you for taking care us! read more

Went in for the 60k mile service because it was cheap and I was tired of paying dealer prices. I called and they said it would take 2 hrs. Then when I got there, they said I should change fluid that the regular price only partially covered. It ended up being a 3 and a half hour ordeal. And now I'm paying just as much as I would have at a dealership. I thought, fine. The car drives well, that's ok. But the a week later I notice that a rubber flap under the front bumper was hanging and dragging on the ground. So not only are they expensive, but also sloppy. What's worse, I brought it in and they were rude. No sorry, no hello. "Keys." apparently that's how you ask to see my keys. I'll stick with the dealer thanks. read more

I've taken both my son's 2000 Camaro and my hubby's 2011 RAM 1500 here on several occasions. I've always felt a bit like I'd been "taken" when it came time to pay the bill. You know that feeling.....With my son's car they DOUBLE charged me for a $99 diagnostic when the car had just been transferred from a Transmission shop across the street where the diagnostic had already been done. That is a long story that left me uncomfortable and that car stranded on the side of the road during their test drive after repair. So two weeks ago my husbands 1500, that had been having start up issues, suddenly got worse and when we took it to Dodge they had a 2 week wait to see it. In a hurry, because it's a work truck, we took it to A+. My husband told them that he suspected it was the ignition system having the issue. BUT He never told them to replace the ignition itself along with chipped keys or to NOT do a diagnostic. They did not do a diagnostic and while trying to replace the ignition they called him at work over and over again telling him the truck would not start. When I called the shop, while they are calling my husband, Al told me "I'm not sure why the mechanic did not do a diagnostic" and Dave (the mechanic) tells me "the guys are mad because they need the bay and I can't start the truck". They apparently got it started and called me to pick up the truck. I paid the $893.28 bill and the truck would not start for me in their lot. Dave came out to the truck and turned the key part way then on and it started. He tells me that he thinks that is the fuel pump having an issue with some check valve. What?!?! Why do I have a brand new ignition but the same problem I had before we brought the truck to them? I brought the truck home and when my husband got home from work the truck would not start for 7 tries. I'm pretty upset so we take the truck back at closing Friday and I insist that they get us a rental truck since my husband had to work the next day. On Monday they apparently consult with Dodge and actually do a diagnostic. The problem (common problem) the entire time was a bad fuel pump relay in the TIPM. We get the truck back the next Tuesday and another bill for $456.47. I wait for the owner to call me for a week to discuss who's at fault for the misdiagnosis and he tells me that the mechanic insists that my husband "ordered" him to replace our ignition without diagnosing what is wrong with the truck. He also tells me that they don't do diagnosis on a lot of vehicles. WHAT!! You did/charged for two on my Camaro when it wasn't needed....oh maybe one was needed when it stalled on the road after repair. Jeez We have a lengthy argument (Andy being very rude and upsetting me more and more) on the phone where he accuses me of calling him a liar and calling him names and tells me my husband took full responsibility for the original diagnosis. Right, so a husband and wife have a week to discuss a situation that they agree could partially own their part in a communication breakdown with the shop but never would he have said it is 100% his fault. I did use a few choice words but never called him anything ever. I'm headed for small claims court and calling the BBB this week. Oh, and please tell Al not to call customers "sweetie" how condescending. Never going back. Trust destroyed. Edit: There is no confusion on my part and the "deal" you tried to make with my husband would only mean you get more money out of us for additional high cost repairs that you "discount". I'm not stupid. Weird how you cannot speak to a woman on an adult level and "need" to talk to the Man to get things "settled". Shows in several other reviews here. I see where you told the BBB that the cost of something from Dodge was higher there than Dodge quoted us. Jeez. Give me my money back or see you in court. read more

I've been taking my cars here for years. The prices are reasonable and their mechanics are the best around. All of the employees here are great. Just found a better cheaper place to take my cars. Won't be going here any longer due to their prices. Don't get me wrong, they're still good at what they do, it's just their prices are kind of high. read more

I was pretty sure I already rated A+, but I don't see the rating here. Maybe I have two accounts and didn't realize it. Now I can tell you, not only did Triple A recommend them to me, but I am delighted to recommend them to you. You won't be disappointed. I went in initially with a discount coupon for a full synthetic oil change and have been back several times now, including recently, to have a major service done on my car, including replacing the timing chain and components. As with many other companies they provided me with a loaner vehicle and they include an extended warranty, beyond what most places provide, for their major service. I'm very happy to recommend them to you. You can't beat their overall service, their mechanics, and also their customer service. I'm just an average consumer and they care, really. Stay clear of those discount places like Big O Tires. Spare yourself the agony. Go to a reputable service station like Triple A recommended A+ Auto Care. read more

This auto shop is honest and they do an excellent job. Recently my SUV had a problem and our mechanic was very honest to tell us that we should take it in to our dealer as it was a recalled problem and should be still under warranty. We are shocked because he could have just repaired and charged us for it but was kind and honest enough to let us know. Highly recommend them so it is not easy to find an honest and responsible mechanic. read more