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    A&W Restaurant

    1.0 (5 reviews)
    InexpensiveFast Food, Burgers, Hot Dogs
    Open 10:30 am - 9:00 pm

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    2 years ago

    I got 2 chicken pot pie's and they didn't even have any chicken in them at all! they didn't even taste like chicken pot pie's.

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    Sullivans Restaurant - Fried ravioli

    Sullivans Restaurant

    3.8(105 reviews)
    1.1 mi
    $$

    The steak was perfect and juicy. My daughter got the Cajun Alfredo pasta and it was delicious as…read morewell. Next time I hope to have enough room to try a bit of cheesecake.

    Update to my below review!! The below review was prior to me realizing that I had forgotten my…read moredebit card at Sullivan's the next day. Unfortunately they were closed on Sunday so I had to call into my bank and cancel my card. While reviewing the transactions, I realized the amount they had authorized to my card was $10 more than our bill+tip. I used to be a server and worked at a bank so I know how authorizations work so I patiently waited until it cleared. My worst fears were confirmed! Not only did she not return my debit card after payment, apparently she was upset with her 12% tip and added a 1 to my tip to make it +$10! I called pretty upset on Monday afternoon and talked to a manager named Collin who seemed to not care about the issue. No apologies, only to promise to talk to the owner to see if they could do something for me since I lived out of state. I waited until Friday to call them back and was told by the hostess that Natalie would be calling me back later as she was on a call. She did call back about 1 1/2 hours later and said she had already refunded my card for the $10 and that she had looked at the receipt and it appeared I had issues writing with the pen so she could see how the server (Caitlyn) could have thought the tip was $16. 25! I let her know I had no issues with the pen and anything other than my 6.25 on the receipt was added by her server. I told her I was worried for all of the other tables where she had given bad service to and she had done the same thing. She said the server already gave the store back the $10 and apologized for the confusion. Sorry, there was no confusion here! I do truly appreciate Natalie with apologizing for the issue and refunding the money but I would never go to this place and if you do, I would make sure your server wasn't named Natalie. I changed my rating from a 4 to a 1 due to this fiasco. This one was hard to rate. Wish Yelp let me do somewhere around 3.5-3.8. What was good? We walked in and only had to wait about 10 minutes on a Saturday night the weekend of Mother's Day. Our server started off really bad. Didn't introduce herself and she started talking when we weren't even looking at her not realizing she had made it to the table. Her service didn't get much better from there. No mention of the specials. No offer of adult beverages. Bad. Just... What do you want to drink? I used to be a server so I know what they are told to do. We started off with cheese curds and they were pretty good. A little burnt tasting which it felt like was due to older oil that they were fried in. Other than that, they were pretty good. My wife got the Balsamic Chicken Breasts and she absolutely loved hers! She took half of it home so it felt like a pretty good value. I got the Sully Burger and had high hopes. It was good, don't get me wrong. But was it amazing? Nah. The burger was completely overdone and dry. Also didn't love the fried potatoes on it as much as I thought I would. Unfortunately, I was most excited about the horseradish sauce on the burger and it was non-existent. But... All this being said, it was a good burger. Not great. The ambiance of the place was pretty cool and we did really enjoy ourself. So.. I rated it on here at a 4 but probably not quite that good considering the horrible service. She also took forever to come check on us and bring us our check. Probably 20 minutes once we were done (and 20 min after we told her we were done!)

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    Sullivans Restaurant - Dining Area at Sullivan's

    Dining Area at Sullivan's

    Sullivans Restaurant - Brownie ala mode

    Brownie ala mode

    Sullivans Restaurant

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    A&W Restaurant - hotdogs - Updated May 2026

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