It is McDonald's. Nothing special. But they have a play area for kids and always have clean bathrooms. Service inside seems to be quick. read more

as I stand inside, patiently waiting for my food, I continue to wonder why I keep coming to this McDonald's location. I had a very simple order. An ice cream cone, a strawberry banana smoothie, and 2 cookies. I never realized that at 9:30 PM, it should take nearly 45 minutes to receive my food. my Girlfriend and I just wanted a sweet treat before bed, and now I have to get up at 4 in the morning, with the constant nightmare About how my simple McDonald's order needed To take 45 minutes to finish and bring out, while still paying full price. Extremely disappointed with the time it took, and extremely upset that the only 2 employees at a MCDONALDS right before closing were working on everything. this is overall a management issue, and i cant express how disappointed I am. read more

Well I thought 2 out of 5 was harsh but then I noticed this location averages 1.8 stars out of 5. Not a clean table in the restaurant. Sandwich buns served were dry to the point it was something you ate the somewhat soft portions and left the hard bread for the trash. The fries were served warm at best. I asked for something to clean a table and a worker did come out with a rag, wiped down our chosen table but then ignored all the other dirty tables. Do better!! read more

McDonald's - Fast Food Near Me - Wauseon, Ohio

The people were nice, very efficient, and the food was good and fresh and hot! Thanks! read more

This restaurant sucks. They need to put a giant sign out front that says "bring your own wipes" because absolutely 0 tables were clean and all had leftover food crumbs/wrappers on them. Is it not courtesy for fast food chains to wipe their tables regularly?Dirtiest place I've seen in a long time. Crumbs all over the floor/sticky stains that looked like they've been there a while. They don't give you trays when you dine in? Only Togo bags but had trays sitting dirty above the trash cans? I'm so confused. Food was old, gross and cold don't waste your money. read more

Terrible staff. And especially this one lady who I believe is from the Asian desant, who is the worst person to be in the customer service industry. They either need to put her in the kitchen to where she doesn't get to talk to anybody or close their doors because they allow this kind of stuff to happen on countless times. Trash place read more

The service at this Wauseon location is the worst McDonalds I've ever visited. Visit was at 6:58 pm on 7-23-24 and at 7:25 we still had no food. So much for "fast food" service here. Approached the counter at 7:25 with no one there. I had to yell to the back twice "Does anyone work here at all...hello?" I asked for our refund, went across the street to Wendy's and had our order in less than 3 minutes there. Including eating at Wendy's, we were out of there faster than the 25 minutes at McDonalds with nothing. Tried calling the number at the top of the receipt, 419-337-6776. Does not work. Recording says mailbox has not been set up and eventually disconnects nor does anyone even answer. The owner, Jim Rivello and his son Matt need to be put on notice here for the awful service. Yep, calling you out by name. If you haven't seen your reviews, take a look. You seriously need to make changes. read more

My fault. I gave them another chance. At this point you should just say "throw whatever in a bag" and they'll have a better chance of getting your order right. I ordered 7 items and only the 2 fries and 1 of the 2 drinks was right. Sent to cheeseburgers back to get fixed. Got home, and the 2 cheeseburgers still weren't right. It's laughable how awful this store is. Shame on me for going here again. That's it I'm done. read more

I keep coming here so that is on me, but 1 out of 2 times every single 2 times my order is wrong and their sausage taste like dog food or worse, their Burgers taste so gross I do not know how corporate doesn't end this place, GO TO Archbold or Swanton to get an actual McDonalds Experience. My suggestion, FIRE every person there and hire from Archbold or Swanton, LOOK AT ALL YOUR 1 STAR REVIEWS bc they can't give you 0 stars, Wauseon sux read more

Wauseon McDonalds is the slowest one I have ever been to. All new and can't run it. App shows I've given multiple trys. Always people waiting and upset. Sunday night left without paid for food. Could not get inside and one drive-thru allowing one car at a time. Hoping people in line leave before they take the order. Go to Swanton.​ read more

Terrible service!!! Bought 3 $5.00 meals inside. Took 40 minutes to get food everyone ignored all 3 of us waiting. Only got food after I walked behind the line would they even look at me! This place must have terrible managment and should be shutdown for totalling unacceptable service!! read more

I haven't been to a worse McDonald's. Food was fine but took 22 minutes to get 1 egg McMuffin and a coffee after ordering. Employees in the back were visibly playing on their phones. read more

Awful Service!!!!! Waited drive thru 45 min couldn't escape the wait, I was trapped in the inside lane. Awful service. Managers are rude!

Totally new building, same old molasses slow service! We waited in line for ten minutes without the line moving A SINGLE CAR! The counter inside was completely empty. You can't call this McDonald's fast food? read more

Cleared out the drive thru line twice and still hadn't received my 2 burrito breakfast combo. Absolute trash service, even for a fast food restaurant that serves burgers. read more

Ordered pancakes and somewhere stuff. Got no syrup or utensils. Waited over 45 minutes to receive our food. Staff was rude and extremely slow read more

New Store, same OLD crap, this store is a joke, go to the Archbold store if you want a true MCDEES experience and I live in Wauseon.... Swanton store is the best, Wauseon should be closed for good, Order the BIG BREAKFAST and get egg crumbs and a dried out biscuit that will break a tooth , JOKE of a so called restaurant, fast food or not....OWNER read all the reviews and fix your crap instead of just profiting and buying a bigger house read more

If I could give this place a zero rating I definitely would! The girl working in the front was very sweet but not so much the crew in the back. I ordered my meal which was a snack wrap meal and they forgot half of it and my entire family's fries were all cold. I went back to get the rest of it and they were all complaining in the back (I was standing right at the counter). I brought it back to my table and the chicken inside of it was burnt and very hard to bite into. I brought that one back and asked for another one. The lady in the back who made the second one for me was like "are you serious I just made her one". At this point I was getting very annoyed. I brought now this one back to my table. It was like she put the tortilla down. Threw the rest of it on it, didn't even wrap it up. They weren't busy so I don't know why this one looked so bad. It was wrapped in 2 papers because the first one was very ripped. I was very disappointed in this experience and they will not be reviving my service again. read more

McDonald's - a chicken taco with lettuce and cheese - Fast Food Near Me - Wauseon, Ohio

slow service, just like any other mcdonalds but without it being fast at all. You can wait in line 30 minutes at lunch time or after church or at dinner time. read more

This would be zero Stars and what's up with McDonald's app used to have great deals now nothing very disappointing wasted space on my phone thanks McDonald's read more

I am visiting from Chicago and this was one of the best McDonald's I've been to. Ann was an absolute sweetheart! Although its a fast-food restaurant, she was making sure we were enjoying our food. And making us feel welcome! Definitely a 5/5!! read more

I left my purse at the McDonald's Wauseon OHIO. I called back when I got home & they found it & put it in the office. Went back to pick it up & all my money was there & my cards. None were used. Proud of this small town McD's! read more

Every single time I come here something is wrong. I understand once or twice a month? But this is something ongoing. Not to mention how slow service is and rude employees are. Also, the play place seems to have not been deep cleaned in 30 years. The build up of dirt and dust on and under equipment is insane. read more

So terrible with what I seen this after my wife took two bite on this quarter pounder burger. See this video yourself. 100% true of this thing happened last night at 10:30 pm,October 23 2015. read more

They don't know the difference from Sweet Tea and unsweet tea. You ask for unsweet tea with sugar and get sweet tea with extra tea

Logan and the staff here went above and beyond... we almost missed breakfast and in the amazing mcdonalds spirit, they hooked us up and prevented a meltdown of epic proportions!!!! Highly recommend and the play area rocks toooooo read more