The burger itself isn't the issue, the service however is enough for me to not go there. On this…read morelast visit, myself and a friend spent $70 on two burgers and milkshakes and this girl at the till wanted to refuse TO TAKE CASH for payment, I laughed and asked her if she wanted me to pay with goats? Like wtf

My experience at Fatburger Maple Ridge was one of the most humiliating and discriminatory…read moreencounters I have ever had in a public business. I am a disabled woman with a legitimate service dog, clearly identifiable and fully protected under British Columbia human rights law. Instead of being served like any other customer, I was treated with suspicion, stared at, interrogated, and made to feel as though I needed to justify my disability and medical accommodation to staff. That conduct is unlawful. Staff refused service, questioned me in an invasive and humiliating manner, and behaved as though my presence was a problem that needed to be examined or "verified." I was made to feel criminalized simply for existing as a disabled person. There was no professionalism, no apology, and no understanding of the law--only hostility and exclusion. This was not a misunderstanding or momentary confusion. It was a complete failure of training, management, and basic human decency. Under BC law, businesses do not get to decide whether a service dog is "real enough," nor are they permitted to interrogate disabled patrons or impose arbitrary standards. The duty is clear: you accommodate, or you discriminate. What occurred here meets the definition of prima facie discrimination. It is deeply disturbing that in 2025, a paying customer was subjected to this treatment. If this is how disabled patrons are handled, then this location is not safe, not inclusive, and not legally compliant. I will never return, and I strongly caution anyone with a disability or service animal to avoid this location. Corporate leadership should take this complaint seriously, as this conduct exposes the franchise to significant reputational and legal consequences. Do better. Train your staff. Learn the law. Disabled people are not criminals--and our service dogs are not up for debate.

horrible place takes about 10 min to order if there's 1 customer in front of you extremly slow…read morestaff and

The All Canadian Breakfast is a good value…read more 2 Eggs, 2 Bacon, 2 Sausage, hasbrown, Buttered Toast & they provide peanut butter & jelly so I take 2 pieces of the toast & make a small PB & J sandwich All that for 10 bucks. Its an even better deal when its half off, occasionally. Service is Friendly. Hearty breakfast , good value.

I came to check out their Star Wars special and wasn't quite ready to order when I arrived. I would…read morelike to acknowledge how patient and knowledgeable the staff were while waiting for my order and for knowing what their promotion was. I had some questions about the combos and the staff responded clearly and patiently. The drive through lane was straightforward and clean. The special combos were not bad at all. I would come back again!

The fries was good like the salty fries from mcdonalds. the…read moreorder didn't take too long but 4-6 minutes. the floor was clean and comfortable to sit to my chair.

Too expensive, not with the price ,not happy with the food either. Won't be going there again.read more

Dissatisfied, expensive, and incorrect cooking. Ordered two burgers with a sunny side up egg as…read morepictured and egg came completely broken on two burgers. Staff said that is how they always make it and I asked why the picture isn't of a broken egg then? Fries weren't hot, and special said bottomless fries and drink even though it's apparently just the drink. Disappointed because Vera's use to be great but has gone downhill ( a lot) Atmosphere used to be up beat and lively, prices are whites out and it's dark and sad.

The most shit A&W that can possibly exist! They do not deserve even 1 star. They did not have a big…read morestacker burger when we placed an order through Uber Eats. So they offered a buddy burger - that is worth only a few bucks. Can we get a teen burger - "no" they said. They did not even help us and just HUNG UP THE PHONE. This is not the first instance of atrocious customer service. Every time we give them a chance - every time it is a horrible disaster. I guess it's time we learn. Now we get charged for this anyway cause Uber Eats cannot cancel it and the store is completely unresponsive. AVOID AT ALL COSTS UNLESS YOU WANT TO GET SCREWED OVER!

The A & W in Coquitlam, Barnet HWY, across the Coquitlam mall, has serious cultural issues. They do…read morenot wear gloves and touch food with their bare hands. No one smiles and they do not care about the customers. The staff seems confused at all times. The tables are not clean. They need a balance of staffing so they learn from each other. Here, everyone is from the same culture, and no chance to improve.

I was pleased with my experience at this A&W because the location was thoroughly lit with natural…read morelight, decorated with wooden tables, and had friendly and efficient staff. (Not to mention the food was pleasurable.) I was feeling a bit cheap and I had less time, so I got a double buddy burger with cheese (about $4). It was everything I wanted from a burger--plain and simple. Also this seems to be a lively place as lots of small groups of people come here to chat over root beer and burgers.

Atmosphere: Just like any other chain, however, being SFU this is full of students that can't…read moredecide what the f*ck they want. Price: Standard as with all other locations. I had a coupon in the mail for the two can dine for 9.99, therefore, grabbed something quick after my course orientation to get some lunch for my girlfriend and I before we headed to a show. Customer Service: I kept the order simple so it was easy breezy...surprisingly. Food: Out of all the fast food joint I like A&W as one of them, never had an issue with them. But again this is fast food so it is not high quality but it does the job for me.

This place is an anomaly in the Fast Food Universe. I found out…read more You walk in. The place is spotless. You walk up. Smiles Greet you. You order. Professional. Quick. Precise. You sit. Everything You Need On the Table. You're Served. Politely Beautifully Presented Hot Fresh Food. Let me put it to you this way.... I've been to Gastropubs with their higher prices and expensive interior and their Burger & Fries weren't nearly as good as this place. The Swiss Mushroom Burger. - The beef so tender, juicy and perfectly seasoned served right off the grill. - The Mushrooms were sauteed al dente. Not raw. Not floppy. Perfect. - The Bun and the melted Swiss cheese were at it like a perfect Tango. ..............The aroma of all this had me smiling before I even had my first bite. The Curly Garlic Fries. - You could feel and taste the crisp ridges of the cut of the fry gently but justly coated in fresh garlic....finishing off with the taste of moist potato flakes inside. Their service was impressively good. Their genuine approach to serving you, follow up table checkups and friendly demeanor from all staff was...frankly...beautiful to see. I've tried all the Fatburgers in Vancouver. How do I feel about this place? Let's just say....I'll be driving to Coquitlam from now on to quench my Burger & Fries craving. Yup. Worth it.

Always great service and great food! It's a nice vibe in there and food is always made quickly, but…read moretastes far better than any other fast food place.

It's $13 for a burger and drink - free refills (depending on the burger). I ordered the Buffalo…read moreChicken Burger and my mum ordered the Thai burger. I loved my burger and inhaled it. The balance of flavour between the hot sauce and the blue cheese was perfect! The Thai burger also tasted great. We also ordered poutine, which we found a bit soupy with a bit too much gravy... Although I'd rather have too much gravy than too little. It was over all a fantastic meal, and who can complain about free refills!!!

Burgers were great! They even had gluten free buns! Milkshake was tasty but a little runny…read more Standard fast food decor that's good for a quick meal. I'd definitely go back except for a slightly upsetting experience when we were done with our lunch. My 12 year old niece came back from the bathroom - no tp. And when she tried to wash her hands, she turned on both faucets and only hot water came out - hot enough that when she came out of the bathroom, her hands were red and burned. Now I know that can happen, but when we mentioned it to the owner, and suggested that he reduce the temperature of the hot water, he refused to acknowledge that there might be a problem. He finally grudgingly went to check. My niece was left with red, sore hands, and feeling guilty for having said anything, and I was left feeling angry that the man was so dismissive!