Very glad I picked Zeus to buy my wrecked truck. One hour from calling them to having cash in hand…read more Then the tow truck comes and takes it to that big junkyard in the sky. We had some good times, truck. Bye truck. Hello cash!

Contacted Zeus and had a pick up and cash in hand within four days. The man was very professional…read moreand came got the truck in no time. I would highly recommend them.

FINAL RESOLUTION UPDATE: Neither corporate nor management broke their silence--I happened to…read morerandomly catch our salesperson, Justin, on the phone. Justin took immediate control and rectified the entire situation himself. He informed us he had absolutely no idea the power boards were still disconnected, was never told that my husband had physically come into the showroom to speak to manager Byron Nelson, and was completely unaware that nobody was reaching back out to us while he was out of office. They found it was just a loose wire and plugged the boards back in (like the Service Dept should've initially done after running their MPI) for $0 out of pocket. While we are incredibly grateful for Justin's personal honesty and quick action, this completely exposes the extreme lack of communication and gatekeeping by AutoNation Ford Katy's management team. We had filed complaints with the Texas DMV, the Texas Attorney General, and the BBB because management chose to stonewall us until we got lucky on the phone. Justin saved this deal, but beware of the management here.

DO NOT BUY A VEHICLE HERE!!!!…read more This has to be the absolute WORST dealership I've ever dealt with. I've bought Ford for over 20 years and I can tell you this place is a nightmare. I will never go back here again, and I will make sure everyone that I know in the surrounding area, Katy, Richmond, Rosenberg, you name it, never come to this place. They have the absolute worst customer service if you even want to call it that. No one ever calls you back, the GM's in every department do not care about you, they don't call you back, they are rude, disrespectful, and just downright don't care. All they want to do is sell a car and get you out the door and that's it. I cannot even begin to describe to you how horribly difficult it was to deal with anyone in this dealership, sales, service, management, what an absolute nightmare!!!!!!!!

I will never do business here again. These people do not fix any issues with your car under the 30…read moreor 90 day warranty. Even if the issue was discovered the day after you drove the car off the lot. I'll go to an actual dealership and shop their used cars next time I'm in the market to buy. Even if I paid more for the same make and model, I have no doubt it will save me money in the short AND long run.

Katy Car Max was AMAZING. I picked up my 2013 Honda Fit Sport and felt so well tended to and they…read moreEXCEEDED my expectations. Everyone was so friendly and welcoming and made the process so smooth. As for the car, I was happily surprised to see how clean it was and that the interior was cleaned as well! Smelled great and felt like a brand new car. If anyone is looking to buy from CarMax and lives in Houston, DEFINITELY check out the Katy location. Thanks again ya'll!

Paul is the man. Within 30 minutes of me calling he met me at my office and appraised my truck, and…read moreeven arranged to pick it up the following day because I needed it to get to work before going to get my new one. His offers are fair and his service is wicked fast and great. Highly recommend selling your car to him. He even had all of the title paperwork ready to go. The entire deal took 10 minutes.

From the owner: Top dollar and prompt payment! That's our iBUYER TECH™ guarantee. We buy junk cars and offer the…read morebest pricing for your vehicle and money in your pocket the second your vehicle is picked up!

Currently love this place…read more Was referred by someone at the auto zone on westheimer. I've only came for small things like replacing bulbs but they are quick, not too pricy, and don't try to sell me extra services. I will continue to return as long as they keep up the good service :)

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

This is the best place in the world to sell a car. Robert sat me in a comfortable lounge area with…read moreTVs near the coffee bar while he isnpected my vehicle. Only took him about 10-15 minutes to come back with an offer and he beat ALL the other offers I had just as he promised he would. They paid me with Zelle and I was done! Seriously, if you hate dealerships and the games they play, like undercutting you on the value of your car then go here. They make it so easy and stress free.

From the owner: The best place to sell your car! We are the #1 buying center for AutoNation, the largest automotive…read moreretailer in the world! We pay top dollar for your car, and will beat any offer you have, guaranteed! Payment on the spot with a check or Zelle direct deposit!

Awesome place to sell a car. I sold my 2016 BMW 535 and they paid the most. Paul is very…read moreknowledgeable guy. I had additional questions and he was spot on. There is so much to know before selling your car, like removing your stickers and license plates and filling out the VTR-346 form. Thanks for the transparency guys! DJ

My car kicked the bucket today as it was on its last leg. I had never scrapped a car before and I…read morefound Sell my Car 411 on Google this morning. Spoke to Paul, the owner, super informative and patient. He stepped me through the process and arranged free towing and cash for parts. He had Charlie, the towing company call me, which he did immediately. I'm telling you it was a very smooth transition. I Highly Recommend you call them; they will take Fantastic care of you.

I recently purchased a 2026 Range Rover Sport from Land Rover West Houston, and I can honestly say…read morethis was one of the best dealership experiences I've ever had. What's funny is that I never intended to buy a Land Rover. I initially reached out about a BMW M4 they had listed online. I had been following that particular M4 on Cars.com and CarGurus for over a month, and since I was in Houston for the World Cup and traveling from Dallas, I thought it would be convenient to stop by and finally see it in person. Andres responded to my inquiry quickly, scheduled me in to see the M4 in person and and had everything ready when I arrived. The M4 was waiting for me in their covered garage and was presented in pristine condition. After taking it for a test drive, I realized that while it was a beautiful car, it just wasn't the right fit for me. At that point, Daniel, the Sales Manager, came by to introduce himself, and I also had a brief conversation with Jimmy their Finance Manager as he was walking by; we talked about the World Cup and the tournament results. Everyone was friendly, welcoming, and genuinely enjoyable to speak with. During our conversation, I mentioned to Andres that I had always been curious about Land Rover and had liked the Velar ever since it was first released. Without hesitation, he encouraged me to explore the lineup and suggested I sit in some of the vehicles in the showroom while he grabbed keys for a Velar. The moment I sat in the Range Rover Sport, I was hooked. Over the next several hours, Andres patiently walked me through the Land Rover lineup. I test drove a Velar, a Range Rover Sport Plug-in Hybrid, a Range Rover Sport P400, and even a Defender. He was extremely knowledgeable, answered every question I had, and never once made me feel pressured. His professionalism and product knowledge made the entire experience enjoyable and educational. When we got to the numbers, we weren't initially aligned. After several rounds of discussion, I decided it was getting late and headed back toward Dallas. What happened next really impressed me. About ten minutes after I left, Daniel and Jimmy called me and presented financing terms that made sense and worked for both sides. I turned around, went back to the dealership, completed the paperwork, and drove home in my brand-new 2026 Range Rover Sport. I want to sincerely thank Andres, Daniel, and Jimmy for their professionalism, persistence, and outstanding customer service. They took someone who walked into the dealership intending to buy a BMW and turned him into a first-time Land Rover owner. I never would have imagined that I would leave that day in a completely different vehicle, from a brand I had never owned before. If you're looking for a dealership that values relationships, professionalism, and customer experience, I highly recommend Land Rover West Houston. This team earned my business, and more importantly, they earned my trust.

If there was a zero, I'd rate West Houston Land Rover that score, but I guess I'll round it up to 1…read moresince that's the lowest available one. I took my LR Discovery Diesel to the West Houston LR/RR dealer for an oil change and mileage appropriate look over. They had not finished by end of day so we took a loaner home . The Service Mgr called the next morning telling me they had badly damaged the timing chain and fuel pump all together costing 35,953 and some change. We left immediately and called a tow truck enroute to retrieve my car. LR West Houston has turned it into their insurance company and is not the least worried about the whole affair. I would strongly warn against buying anything from this corrupt dealership. Spread the word !!!!!!!!

Had a pretty good experience at this dealership with Zeb. My co-worker recommended him and I can…read moresee why. You don't get the normal car sales guy vibe from him. He was respectful, kind throughout the whole experience. Definitely recommend!!

At Toyota of Katy for the third time to fix the same problem--the gas gauge. For the third time,…read morethey asked me if I gas it up with the engine running (they asked Kenny the first two times). I responded with "either you think I'm stupid, or you are stupid because I can read at the gas pump that you risk being blown up if you leave the engine running." We finally tried to leave and 5 warnings go off. What in the name of all that is holy?!?!? They apologized, and I said that is not enough -- how bout a full tank of gas and detail my car? I'm not done either because this entire situation is reflective of gross incompetence. I wish I could give zero stars to the service department.