We had a wonderful experience buying a car with Matt! Very responsive and helpful during the…read moredifficult task of looking for a new car in our budget that has a good value. Thank you so very much! Highly recommend Matt when you visit Brondes Ford Toledo!

We always get the best service by friendly and skilled staff. They keep our car in great mechanical…read moreand physical condition! Our car salesman is always happy when we "Pop in" to see us; and has helped us find the perfect car and best financing deal every few years!

I live in Cleveland and recently dealt with Citywide in Toledo, Ohio after speaking with one of…read moretheir salesmen, Elias, through Facebook Marketplace about a truck they had listed. After repeatedly asking for a price, he kept telling me that his boss hadn't priced the vehicle yet. I even asked him to check directly with his boss, but instead, he kept asking me when I could "come in." I explained multiple times that I live nearly 1 hour and 40 minutes away and wouldn't make that trip without knowing the price first. After going back and forth for a couple of days, I finally made him an offer of about $13,000 out the door, and he said he could do that. I then asked him to send me a video of the truck running and a few other details -- he never sent the video. Despite that, we decided to make the trip out on Saturday. When we arrived, we were told the truck was not even there -- it was at auction, and had been there for some time. To make matters worse, the actual price of the truck was around $5,000 more than what was discussed. We were told the salesman "wasn't at that store," so we drove to their other location -- only to be told again that he "wasn't there," even though the first location told us the opposite. We spoke with a manager who was polite and sympathetic, but the vehicles he showed us weren't close in price or quality. He said the general manager, Mike, would call me, which he did on Monday. After explaining the situation, including that I had worked in the car business for 14 years, his response was extremely condescending -- "Well, if you've been in the car business, you should have known that vehicle wouldn't sell for that." It shouldn't matter whether I was in the car business or not -- a quote is a quote. Mike told me there was nothing he could do and even said, "Go to social media if you want -- that's your prerogative." So here I am. Between the 4-hour round trip, gas, tolls on the Ohio Turnpike, and wasted time, this was one of the most unprofessional experiences I've ever had with a dealership. The lack of honesty, communication, and accountability was disappointing from start to finish. Save yourself the trip -- get everything in writing first, or better yet, find a dealership that values honesty and customer respect.

Very shady and dishonest bunch. Tried to do a classic bait and switch with vehicles. Drove over an…read morehour to see vehicle and tried to get all of my info and social to run credit etc before having the decency to let me know it was already sold. Then acted like I was the bad guy for being upset about their dishonest and absolutely abhorrent tactics. Do not trust them to be honest. Do not drive any type of distance for a "good deal". I wouldn't be surprised if the good deals were fake ads to get people in.

Do not trust them. The repairs are bandaids and they bandaids come off in less than a day. The…read morepassenger's side mirror camera quit working in less than a day. Plus, the warranty that they claim you get with every purchase is a lie. I negotiated a lower price so they said the warranty didn't come with it.

I purchased a very expensive Truck ( Toyota Tacoma 2019) with these gentlemen, the biggest fear…read moresomeone can have is making a huge "bad" investment; All I can say is these guys are the real deal, it's been about 4 months and I'm extremely satisfied with my truck and so very happy to be able to still call them with additional questions months later ! I had absolutely no bias in writing this review, I drove from Michigan because I couldn't find one here, glad I did !!

Mark was AMAZING to work with! My Dad and I drove from Michigan to purchase a vehice from Mark and…read morethe car is STUNNING!! Go see him, you won't be disappointed!

Dont trust this dealership mark owner sells cheap vehicles i bought a 2008 chevy truck 3 months…read moreinto my $16000 truck already had to pay out $1200 in 2 axles 1 hub assembly tire almost fell off with my kids in car and now my 4x4 went out while driving slid into ditch had to be towed out all i asked if he would reimburse he laughed said i should of bought a $50,000 truck really be careful this guy is a crook my brother bought a diesel truck 400 miles he put on it and overheating turned out it had a crack block truck is junk 400 miles $10,000 down the drain dont buy anything from this guy

i love this dealership they work with people they sale good cars they never fail me i bought 2…read morecars and my dad bought one and about to make my fourth purchas check them out!!!

From the owner: Victory Auto Mall is your trusted used car dealer in Toledo, OH! Whether you're shopping for your…read morefirst car or your tenth truck, our experts provide outstanding service in a no-pressure environment. Our only goal is to find a great vehicle that matches your lifestyle and serves you well for years to come. Victory Auto Mall has established an exemplary reputation in our community by demonstrating trust and transparency in everything we do. Our top priority is helping you get the vehicle you want at a price you want to pay, so we offer in-house financing for all purchases. We even help people with no credit and bad credit roll away with vehicles they love. If you need a quality used car, visit Victory Auto Mall today.

I want to start by saying that for over 15 years my family and I had a good history with this…read moredealership. My father, myself and my wife all purchased a Mercedes from them and had service/repairs done there quite often in that time. Not all work was done there but much of it was including anything serious and this car was there for major warranty work a few months beforehand. We would highly recommend them in that whole time but not anymore. Recently our 13 year old car wouldn't start or shift which requires towing it anywhere. I made an appointment for 8:30 am with them 2 weeks out telling them the issues and specifically that I would have to have it towed in. After that I got confirmations by email and text that day and on the day before the appointment by email, text and a phone call by an actual person. I had the car towed to them that day so it would be ready to go first thing. Why is that so important you ask? The morning of the appointment at 8:33 am I recieved a text: "Good afternoon. Your vehicle is here now. After speaking with the Service Director, we decided to not work on your vehicle. Other people have been working on it and based off the history of your vehicle, we would most likely be going into the thousands to repair your vehicle, and in the past, people that own these older vehicles do not pay their bill. Therefore, we would decline working on your vehicle." The fact they refused to work on a car that they sold and serviced is unexpected and very disappointing but when they knew it had to be towed there is ridiculous. On top of that they claim that the bill wouldn't be paid, when we have always paid immediately on completion. My wife went in the next day to see if we could work something out as we just wanted it to be fixed. They were a bit more diplomatic in person but still outright refused. She stated we buy these cars because they are good cars that last a long time and they agreed on that point but still no. Then on her way out the service manager made the absolutely rude comment of "You need to get your car out of here". A car they know has to be towed. So now we incurred bills for 2 unnecessary tow's and wasted time when this could have been avoided from the outset by saying they won't work on older cars. This whole experience has been outrageous and unbelievable. After so much good history with them, I feel stabbed in the back. They were extremely unprofessional, rude and downright disrespectful. I will never do any business with their sales or service department ever again. Before I would advise anyone to go there to be treated right but now I ask you. Does this sound like they will treat you right or even care? That's up to you but thank you for reading my experience with them.

So our airplane group is considering to buy a car for my use when here vs renting. Will save more…read morethan $1000 each month. Harry showed me a car of interest I had seen on their website. This is very nice facility and great staff with large inventory new and pre-owned.

Just bought a car from them and they are absolutely amazing. They worked with me and my credit…read moreissues. It was truly a very pleasant experience overall. My car didn't come with a key fob and I talked to Tom and he was able to get me one free of charge. It was just truly an amazing experience and I highly recommend going to them for any car needs.

I've bought 2 cars from tom cater auto sales. Melissa was great to work with. She helped me…read moretransport my new car to my house and went the extra mile. 10/10 recommend these guys!

I took my Chevy Malibu 1LT to Dave White Chevy for an oil change (I had bought my brand new Malibu…read morethere a. few years back). My DWC Service Advisor got my car back to the service technician even before my appointment time (I scheduled it myself, online). My wait was very short. In less than 40 minutes after I pulled into the convenient drop off bay, my oil change and tire rotation was complete! (Face masks required in all areas, and CoVid protocols were all in place, they even disinfected my car's interior before handing me back the keys.) The price was terrific! One of the best oil change experiences I've ever had! I highly recommend Dave White Chevy Service Center for an oil change, and multipoint inspections. I know I'm going to keep using Dave White Chevy for service! You should too!

I went to automotive because I was told that somebody who sells cars there would take care of me…read moreand make sure that I wasn't screwed over. At the time I was driving a car that was a death trap. I didn't have a lot to put down, but I did say how much I was putting down. I'm sitting there talking to the salesman and next thing I know I'm being asked if I can afford $400 which I said yes then it went to five and I said maybe and then it went $600. I was very uneasy because I knew I probably couldn't make the but I said I could probably make it work. Now mind you I have not been shown a car. I told them that I could afford a $10,000 car that was my budget. At the moment that this was happening to me I didn't think about any of this, by the time we were done I was talking to the Financial guy I forgot his name, who was talking to me about what I was getting for my car, blah blah blah and how much my payment would be. Which was way too much. I'm told this new car that was only a couple years old very low miles, I become excited. At the moment, I was OK with it after making payments on it for four months, I started drowning in debt. Borrowing from here borrowing from there. . The problem I have here is not once was I shown a car. Not once was I asked what kind of a car I was interested in. Now I'm not stupid and I'm usually typically knowing what's going on. But this place totally took advantage of me. I would never tell anybody to go there. I have told four people I have talked to not to go there because unless you have a man with you, they will totally take advantage of you. Do not trust this company.