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Ram Auto Sales

4.3 (9 reviews)
Closed • 9:00 am - 5:00 pm
Updated 2 months ago

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Taylor Kia

Taylor Kia

1.3
(66 reviews)

Had a great experience here! Was passing through the area and needed quick help on my vehicle. Josh…read moreMcCann was great and helped me personally and got me back on the road!

Disappointing Service Experience - Poor Communication and Unprofessional Behavior…read more I recently scheduled a service appointment at Taylor Kia for my GMC, which I purchased from them just four months ago. I had two issues: an electrical/fuse problem and a coolant concern after a long road trip. From the start, I made it clear that this was warranty service for my GMC, and the scheduling team acknowledged that. My service advisor, Justin Thoman, was initially professional and seemed ready to help. He called once to share what they found with the fuse issue and provided an estimate, explaining they'd check the coolant once that repair was completed. I approved the work -- but after that, I heard nothing. The next day around 12:30 p.m., I called to check the status and was told, "Oh yeah, it was done yesterday." No one had contacted me, which was especially frustrating since I had rented a car that morning just to get to work. When I asked about the coolant issue, Justin simply said, "Everything is fine," and claimed they did a visual inspection. I reminded him I had already added coolant because it was low. He then said they couldn't work on the coolant system because they aren't a GMC dealer. When I asked to speak with a manager, Service Manager Joe Kreuz came out. Before I even spoke, he had already discussed the situation with Justin and immediately approached me in a defensive, argumentative tone. He showed me a text message that read, in all caps, "DO YOU NEED A RIDE BACK MAM," claiming that was my notification my car was done. No name, no context, no mention that the service was complete. When I tried to calmly explain that I just wanted confirmation my coolant system was safe and that I didn't feel reassured, the conversation turned disrespectful. Joe repeatedly insisted I didn't understand how coolant works and made a dismissive remark implying I was a "dumb girl." Completely unacceptable. I left feeling unheard, disrespected, and without confidence in the work performed. I requested reimbursement for the rental due to their lack of communication and am still waiting for a resolution. I genuinely expected better from Taylor Kia -- especially given that I purchased 2 vehicles from them. This experience was unprofessional from start to finish, and I sincerely hope management takes feedback like this seriously to prevent other customers from being treated this way.

Dave White Chevrolet

Dave White Chevrolet

2.5
(55 reviews)

I took my Chevy Malibu 1LT to Dave White Chevy for an oil change (I had bought my brand new Malibu…read morethere a. few years back). My DWC Service Advisor got my car back to the service technician even before my appointment time (I scheduled it myself, online). My wait was very short. In less than 40 minutes after I pulled into the convenient drop off bay, my oil change and tire rotation was complete! (Face masks required in all areas, and CoVid protocols were all in place, they even disinfected my car's interior before handing me back the keys.) The price was terrific! One of the best oil change experiences I've ever had! I highly recommend Dave White Chevy Service Center for an oil change, and multipoint inspections. I know I'm going to keep using Dave White Chevy for service! You should too!

I had a very uncomfortable experience at Dave White Chevrolet's service department. The area isn't…read moreclearly marked, which made it confusing to even figure out where to go. While I was still sitting in my car trying to figure out the entrance, a female employee stood nearby staring at me with a judgmental, unwelcoming expression. Instead of approaching to help or even offering a simple greeting, she just continued to stare. When I finally asked where to go, she pointed toward a door with a scowl and no professionalism whatsoever. Customer service should start the moment a customer arrives--even before they walk through the door. A little courtesy and basic kindness would go a long way, but unfortunately that was completely lacking here. This left a very negative first impression. When I did walk in- she had another female standing behind her with her hands in her pocket, almost in a bullying stance. try unpleasant group of people.

Nationwide Auto Finance

Nationwide Auto Finance

3.0
(28 reviews)

I hope nationwide will help me out with my situation im under and hope they will understand what…read moreI'm going threw i basically got cadillac and I fixed the problems it had with the radio and the engine light and put new parts on it every pay check and made my payments so far and kept my insurance up-to-date and now the car im paying on im having to sell everything I own and basically live on the street now and having to have my family split apart and probly won't get to have a Christmas with my family because after a mouth of driving this car and put money into to keep it running but now I'm having to pay 15000 for a mechanic to pull the motor out of it and find another motor to put into it just have it happen again when I could use all the money I have to spend on another car or buy another car from nationwide this sucks I don't know what to do and having to walk 1hr half to work just sucks now I wish nationwide will help me out with my situation if not then im having to pay for a car I can't drive anymore and pay insurance on it bc I don't wanna default on the car or have it repod I thought I was trying fix my life but now I'm having to start back to having nothing again

I purchased a 2017 Jeep Compass from this dealership and shortly after purchase began experiencing…read moreserious mechanical issues, including transmission slipping and major steering/suspension concerns. I gave the dealership multiple opportunities to repair the vehicle, but the problems continued and the vehicle has now become unsafe to operate. I obtained independent inspections documenting the condition of the vehicle and attempted to resolve the matter directly through formal written communication, including a certified demand letter that was delivered and signed for. Unfortunately, I have not received a meaningful resolution. I would strongly encourage anyone purchasing a used vehicle to have it independently inspected before buying.

Ram Auto Sales - car_dealers - Updated July 2026

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