They did a great job for installation. Timely manner and responds quick to messages. Fair price and…read morefriendly service

From the owner: K & A Pools and Spas Inc is a licensed and insured owner-operated small business. Our services…read moreinclude: in-ground pool, spa and hot tub openings and closings; weekly pool, spa and hot tub maintenance programs; pool, spa and hot tub pump & filter maintenance, diagnostics, repairs and energy efficiency upgrades; pool heater installation, repairs and replacement; pool, spa and hot tub leak detection and repair; in-ground pool and spa renovations (coping, tile, plaster & vinyl liners); in-ground pool & spa drain, clean and acid washing; pool deck repairs and renovations; pool, spa and hot tub safety covers; safety fences; mobile water testing and chemical treatment service; pool, spa and hot tub chemicals; pool, spa and hot tub accessories.

Our pool is getting cared for niceky by Carmona Pools of Manahawkin New Jersey. They're truly on…read morepoint. Service is at the highest we've ever witnessed. Fully transparent while providing you with reasonable cost effective measure to remedy many of the problems which may come up while your family enjoys its pool seasonally. Total pros just like me. You want the best and expect such weekly HIRE THEM ASAP! You will not be disappointed. Oh by the way they show up on time! Thank you very much Shaun Danny Kara and the rest of the staff.

I had to wait until I had completely severed ties with Carmona before writing this, but I hope that…read moremy review will help to inform future customers of the horrendous experience I had with them. They provided a complete bait-and-switch, trying to charge for every little thing, providing sub-par service, lacking follow-through, & the worst communication I've experienced with almost any company. To preface this story, we had never owned an in-ground pool, & were renting (starting in the winter), so we knew nothing about the pool that existed or what condition it was in. I contacted several pool companies to have them come out to look at the pool & let me know what we would need to do to open it, maintain it, & close it at the end of the season. We decided to go with Carmona because they said they could do everything I needed, including addressing some liner pulls, & even though they cost more than some other companies, I felt they sounded the best. They sold us the gold package which included opening, cleaning at opening, weekly services including chemicals, & closing/winterizing. It took about a month to open the pool since it needed a bit of treatment to get going (it was never opened last year by the previous owners). But they opened early (4/31) so that it would be good to go by Memorial Day. The pool was still not in good shape when they came out the Friday before the holiday weekend & they had to come back that Monday (Memorial Day) to follow-up on the treatment from the previous Friday, so we had to cancel our pool plans for Memorial Day Weekend. So, it took a little time to get up & running, but surely that would be the end of it, right? Through the month of June, the pool was "clean" according to the pool techs but was always cloudy. After repeatedly reaching out to the office, they finally communicated to the techs to bring the proper equipment with them when they came for our weekly service. So, we would be good for 4th of July Weekend, right? They came out for service on the Friday right before & within 24 hours the pool was green with a lot of algae/sediment on the bottom. I reached out to the office again to ask them about this issue. They said they would address the algae/sediment on the Friday after 4th of July & that they would need to use algaecide which would be an additional cost. We had now gotten to the point where we had bought a pool brush & vacuum & were doing much of this ourselves (an additional cost we didn't think we would have with the package purchased). I let them know that we had now cancelled our pool plans for both Memorial Day Weekend & the 4th of July Holiday Weekend & the pool turned green within less than 24 hours after their "service", so I didn't see why I should have to pay extra because they were delayed in following up. I asked if they could let me know what they were doing to address the repeated issues, if there was something else we could be doing (running the filter longer?), if we needed different equipment (upgrade the motor?), but it was like pulling teeth to get clear communication from the office & techs. It took until the end of August to finally get proper information about how & when to be running the filter. During all this time I had been inquiring about fixing the liner pulls & they were finally able to get someone to take care of them...starting at the price of $200, which was never discussed with us in the beginning, & I declined at that point since it was close to the end of the season. Now we're coming up on Labor Day Weekend, they've got it this time, right? Green pool once again leading into our Friday service prior to Labor Day Weekend. After that service, still green & no communication from the office or techs. We decided to try to salvage the holiday weekend ourselves & took a water sample to a different company. They immediately told us that the balance was off & recommended some products to address the situation. While we had to spend ~$110 on chemicals, we were able to balance & clear up our pool within 24 hours. What's more, the pool remained clear the remainder of the season until closing. Speaking of the closing, we had to do most of the work when it came to draining the pool to the appropriate level & we had to completely re-do the cover on the pool because the techs put it on loosely & didn't position the airbags (under the cover) properly at all. I also suspect that there were no chemicals added to properly winterize it. Through their length of service, most of the weekly visits lasted 10-12 minutes from the time that they pulled up to the time that they drove away. Any communication had to originate from us & took weeks for clarity. We noticed many times where the pool was checked for chemical balance, but rarely was anything added except for the initial shocking, the algaecide that was discussed above, & 2 chlorine tabs added to the skimmer basket weekly. Future customers beware.

Gorlin has provided excellent, professional service for our pool for many years. Their teams are…read moreoutstanding, and they are our go to for any are and maintenance related to outdoor living. Thank you!

Superb on time service. Never have to worry about your pool and equipment. 5 STAR.read more

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

Awful company ( 20 something years in business means nothing). Horrible owner good bs salesman (…read moreScott Jarvis will even threaten you). I think Scott told us our project was going south quick about 10 different occasions . Threatened to seal our stamped concrete before color was added. You can't even talk to him without him having little temper tantrums. Terrible workmanship ( looks good from the outside but it's like buying a nice looking car with a screwed up motor). Don't walk but run from this company. We are learning the hard way.

Thanks Scott, your a man of you word. 15 years ago a unnamed…read morepool company was changing the liner in my in ground pool and took 3 day to do it. When they started filling the pool the whole thing collapsed. To make matters worse the company went bankrupt the next day and opened under a new name. After speaking with a few pool dealers about a new pool, my main concern was that the pool would never collapse again. Scott showed me a hard wall product that has reinforced sides sent in cement. He took the time to explain how the construction of it works & sold me on the idea. 15 years later over the winter my 10 year liner gave up. (next time I'll replace it in 10 years instead of waiting) Not sure how long the water level was less than half but when I pulled the security cover off, the pool walls did not move. Contacted Diamond Pools & they were here in few days to install the new liner I picked out. Thanks for the great install & products when you installed my pool!! It is nice to know there are still people that take pride in their work.

Thanks Justin! My pool was very green and we couldn't get it clear also our pump and filter was…read moreleaking. I called Jump In Pools and Justin came out the next day. He fixed the pump and filter and we were swimming in 2 days. Highly Recommend!!!

From the owner: Honest, reliable, locally owned, and fairly priced with 15 years of experience in the business.read more

I have been working with Audubon Cesco for 30 years. They replaced my hot water heater and my…read morefurnace/boiler about 10 years ago, at which time they converted my heating system to gas from oil. They also installed split units on my second floor a few years ago. My heater broke a few days ago and they were extremely responsive and got everything up and running as quickly as possible. I have been in the real estate business for 35 years and can safely say that this company is by far the best in the industry. They are extremely knowledgeable, honest and fairly priced. You can't get better service anywhere!

One classy company worked with mike for as long as I can remember I'm in my house 40 years with the…read morepool this year called them up. They were so busy they apologize about not being able to come out for several weeks. A good company would recommend them to anyone.