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A&K Glass

5.0 (4 reviews)
Open • 9:00 am - 5:00 pm

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Response time

2 hours

Response rate

100%

Services - A&K Glass

New installation

Glass door installation

Glass shower enclosure installation

1 More Service

Mirror installation

A&K Glass Glass & Mirrors Photos

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Ask the Community - A&K Glass

A & J Window and Glass

A & J Window and Glass

(60 reviews)

Bensonhurst

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

T&M Glass and Mirror Company

T&M Glass and Mirror Company

(5 reviews)

I have reached out to this company to get a mirror replacement. They provided a competitive…read moreestimate and promised to do the job in two weeks. We brought the damaged mirror to their Passaic shop right away, to be used as a template. That's where positive experience ends. After at least a dozen phone calls on my end, 3.5 months wait for promises that never materialized we took the original mirror back home, and without a towel it was wrapped in. Frustration, loss of time and personal property is what I got from this company.

After quickly receiving our quote, it was downhill from there. They even somehow started installing…read morethe door in the wrong bathroom after I showed them right where it was going... To begin with, the owner was unable to address simple questions through email so that we could ensure we were getting the right hardware and handle options. I tried calling to make things easier, but then communication via random text messages started, and I had to follow up several times to know what was going on with our order. The day of the installation, I showed the installer the bathroom and when I came back upstairs to check on progress, they had already entered another bathroom and drilled halls in the wrong shower! They tried to fill the holes so that I wouldn't notice, but didn't do a good job so I noticed immediately after they left and had to do additional repairs myself. I tried informing the owner, but he clearly wasn't listening to me on the phone and was just ready to receive my credit card payment. After installation, we waited the recommended 24 hours to use our shower, but it immediately began leaking a significant amount of water. I contacted the owner to request a fix, and no response. I didn't think a simple job could go so wrong. Go somewhere else where you can find good customer service and quality installation.

A&K Glass - glassandmirrors - Updated May 2026

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