We love our pool! Steve did a great job from concept to construction to completion. Job was done…read morequickly and on budget! Highly recommend!

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

After reading some of the negative reviews, they are all related to my issues, if you don't want to…read morebelieve me, believe the trend. See below for details. I was very pleased with my pool and service for the first couple of months, but then the problems started. In short, they do a fair job on the structural, but they use cheap materials for the cosmetic part (plaster, tile, grout, pavers, turf, etc.). Quality of materials used and unresponsive to warranty. Most of the issues will appear around the 6-month mark, then they'll tell you they are very busy and please be patient someone will address it, then when your warranty expires, they say is your fault or it is normal. Full disclosure, they did address some minor issues as a "favor". But some of the issues came back because the problem is the quality of the material they used/offer. Their pricing is above most pool builders by at least 50% - I assumed paying premium was a way of having certainty I wouldn't go through this. I was wrong. There were several (minor?) issues when the pool was finished, but I was told "It is normal or will correct itself", after a few months passed they were "gracious" on coming and fixing some of the things I was complaining about, mostly cosmetic and one related to the pumps. Issues: - Pool pump will shut down after using the spa or just by switching it on. They fixed this with some sort of regulator at no cost. - Paid for an upgrade on the water scuppers, they rusted very quickly (I would assume they used element resistant material, or high quality, but I was wrong). After MANY emails and probably a year after, they finally "fixed" it by applying a coating that will prevent rust, so far it has worked, but I am sure this will be a problem in the months to come. - Stone pavers, they looked great for the first 2 months... after a couple of heavy rains, they are all misaligned some sank, some popped up. This upgrade was expensive, and they don't sand by the quality they announce. - Plaster. from day 1 i noticed the color was not uniform. I asked them and they told me it was normal and will become uniform as I brush or clean my pool. A year after, the pool looked the same. They came back and did an acid wash of the pool. The plaster color now is uniform but not the color I selected, also I got an upgrade to have shiny shell bits and after the acid wash, they are now white dots. After I asked for a resolution, they are deaf to my questions and they only response I am out of warranty, even when plaster is 10 years. On top of everything, the plaster is falling off. - Water sheer descent. They installed a descent where the water flows in chunks, not as a single downflow, so it looks weird. They say is my fault because I don't clean it. Although I clean it, I don't think is supposed to act that way. A second service person came and said, Oh we have to open the thing a bit more, he did, improved a little but same outcome. To the point we never use the sheer descent, because it looks ugly. - Tile and Grout. The tile we picked at the design center is not made for pool or outdoor, it absorbs the elements in the water and environment and became stained. The grout they use is permeable as well, so scaling surfaced easily. Had issue also with the coping, turf, and other minor things that I decided to leave out, so the post is not even longer. They also claim to be ALL-American, and most of the contractors they use are immigrants (nothing wrong with that). But just beware, it is just another lie. I don't know how a company can say to you "God bless" when they are so dishonest.

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

Express Pools re-plastered our concrete pool. They did everything they said they would, were…read morepunctual, and polite. the ladies in the officed were especially helpful. mostly, the quality of their work was outstanding.

Andrew was extremely helpful over the phone regarding my controller board issues. He spent quite a…read morebit of time helping me troubleshoot to see if we could solve the problem and avoid a service call. Very knowledgable, and helpful. Thanks Andrew!

I recently bought a house with an older pool with some quirks. I had a difficult time trying to…read morefind a pool company that could help solve some problems and make sure my pool is as low maintenance as possible. A friend recommended Andrew and I am glad he did. Andrew goes above and beyond the call of duty. He is extremely thorough, explains everything in a way that is easy to understand, and does phenomenal work. He made how to videos, re-plumbed my pump and filter with UV blocking paint and labeled everything very clearly. His service level is second to none. I highly recommend Cavalry for any pool needs you have.

We had a fantastic experience with Sunset! They were professional, timely and listened to our wants…read moreand needs when it came to the design, questions throughout the build and accommodating for life as the process pushed forward. Adam designed exactly what my dreams had in mind and Frank was a top-notch project manager, consistently checking that things were not only completed but completed correctly and catching any issues immediately so they could be rectified and was always responsive within minutes when I'd reach out. My kids and I now have the pool we've always wanted and I'd recommend Sunset to anyone building a pool!

We completed an outdoor living area and pool project with Sunset Pools in February 2018. We're so…read moregrateful we found Sunset and we're absolutely thrilled with how everything turned out. Sunset Pools made our dream backyard a reality! Everyone we dealt with at Sunset Pools was awesome and the client service mentality really showed in every interaction we had. The design team, the office staff, the project management team, and the various subcontractor crews were all the best at what they do. Every construction project has challenges and the true test of a builder is how they deal with those challenges. Sunset was extremely responsive and really excelled at making sure all our concerns were fully addressed from the beginning of the project all the way through the startup of our pool. During the design they listened to our desires, no matter how bizarre (pool chiller, bar stools built-in to the spa, heaters in the covered patio, etc.), and incorporated every single one of them into an amazing design. During the construction process we received daily updates on all the upcoming construction activities and our project manager did a phenomenal job of making sure the finished product matched the design perfectly. We highly recommend Sunset Pools!

We have had our pool for one year and are extremely happy with it…read more When the hubby and I decided we wanted to build a pool, we spoke to many of our neighbors who had extremely poor reviews on their pool builders. The common complaint was the extended delay in building their pool. We heard horror stories of some pools taking almost one year to build and other stories of bad quality. We were advised to interview pool builders carefully and to go with one that we could trust. David is extremely professional and works within your budget. We spoke with several other pool makers and some offered to make a faux rock water feature. It sounded exciting when we first heard about it, but after speaking to David about a real rock water fountain, we were sold. We worked closely with David from inception to the planning through building and completion of our pool and are extremely happy we chose Paragon Pools. Everything - from the customer service to the quality of the materials - is top notch. Each pool that they make is custom-designed with the owner's needs and wants. Paragon doesn't mass produce pools, they only have a few projects at a time, so that they can give each pool and customer personalized and detailed attention. David initially gave us a timeline on the estimated completion of our pool. They were only one week off - due to rain. I'd say that's a great estimate. David was there for us every step of the way and always on sight on major project days. I highly recommend David and his team.

Paragon Pools should be the standard for pool companies that are 5 star! Once they build your pool…read morewith honesty and integrity, they maintain it and become family throughout the lifetime of your pool! Best Pool Company around.

In the fall of 2015, we did our homework and chose Craig & Triton Pools. From design to finish,…read moreand every step in between, this process could NOT have been any better. Craig and his team listened. They designed exactly what we wanted. They finished our pool ahead of schedule and left us with a BEAUTIFUL BACKYARD OASIS. Our pool is absolutely stunning and we could not be happier. HE GOT THE JOB DONE RIGHT. We've built several pools and this was the easiest of them all. Every time we look at our backyard we marvel at the beautiful pool Craig built. We've been on him to put pictures on his website..we're that proud. We HIGHLY recommend him!

Very knowledgeable and provides an array of additional services if needed. They are slightly more…read moreexpensive but worth it. A lot better than other pool services we've used. They send a report each time they clean the pool with the chlorine levels and pump pressures. The pool is clean and the chemicals have been kept stable all winter. We haven't missed a day we've wanted to swim.

Rob at custom pool concepts built our pool on lake Livingston and did an amazing job. They were…read morethere for design, build, and well after the sell. They kept a tidy job site, maintained great communication and completed the pool before the finish date despite the fact that we weren't in a rush. Having built 5 swimming pools in the past, I was pleasantly surprised by the customer service side with this company. It couldn't have been less stressful. They basically do exactly what they tell you they are going to do. A rare commodity these days. If you are on the north side of Houston I don't know why you would use anyone else. We were adamant that they do their best to save the trees. Even though they couldn't guarantee the trees would live they did their best. A year later they are all still alive, and despite the mess trees make they give the pool landscape the exact cabin look we wanted.