This was our first time boarding our 2 dogs here. The grounds were beautiful and clean, and the…read morestaff were exceptionally kind and personable. Our dogs were happy when we picked them up and we would definitely bring them back here in the future. Thank you for taking such great care of Storm and Zeus!

Dogs came home safe and sound. That's all we can ask for. Our dogs were stressed with all the…read morebarking, but they survived and we appreciate the thorough care they received for a few days. Would have been helpful to have box fans for dogs. Helps calm them.

Excellent facility with great options! I chose to do the self bathing option and was able to use…read moreall the professional equipment. It was fun, easy, and I highly recommend! Friendly and helpful staff too!

The staff is so warm, inviting, professional and caring. They listened to my requests and delivered…read moreon every one of them. I could tell that my Goldendoodle was happy to be there. She looks fabulous. Thank you, Cassidy!

We've been taking our older dog here for a while . This weekend was the first time we brought our…read morenewer dog here. Both dogs loved it ! Our oldest one remembers the owner every time and gets so excited to see him and be there . Our second seemed to enjoy this weekend ! Can't recommend this place enough . Our family loves and trusts them with our fur babies .

Do not use this place.....my son in law picked up there after 5 nights. The dog was in complete…read moreheat stroke . They took no accountability. Wouldn't let my son in law go in on drop off or pick up. Took her straight to our vet. He is enraged and are pursuing further action...called police. There is so much more, but he is speaking to his lawyer will comment more later. Has had other complaints by other clients!

My dogs are now both moved on to the happy pain free existence of catching balls and barking at…read moresquirrels but if I am lucky enough to find another fur baby and need to board, Hilltop Kennels is where I'll go! Spotless facility and the owners are kind and caring. Your fur baby's will be treated as if they are their own.

We've been boarding our German Shepherd Skout at Hilltop Kennels for over 5 years. The owner is…read morewonderful and staff is awsome. They're always very helpful and understanding with last minute changes and accommote us whenever they are able. Skout gets excited whenever we pull into their driveway. I sometimes thinks she likes it better there than she does her own home.

Manny is so excited to come play with his friends, he starts whining as soon as he realizes we're…read moreheaded to DW! While we do walk him daily, he obviously loves the social interaction he has at daycare! At least once a week, we take him there to see his friends and scoop him up to return home for some much needed nap time. The holidays are great too because the team takes pics that you can pay for as keepsakes! The staff are all friendly and welcoming! Socialization is very important to help build confidence, mental stimulation at all ages! Yes, it's a splurge but we love giving him some extra avenues to play with dogs of all sizes! Go there, try it out, and your pup will be a better well adjusted friend for the effort!

New groomers and staff are incompetent, untruthful and disrespectful. We have been loyal customers…read morefor boarding and grooming for years but we will never trust Doggie Wonderland with our dog again.

Our experience with Ponder Vet Hospital tragically ended in the loss of our cat due to what we…read morebelieve was a failure to properly diagnose a life‑threatening condition. This began in October 2025, when we brought our cat in for urinary issues. We were told by Ginnie Crawford he was experiencing emotional stress and had a UTI. The symptoms temporarily improved but later returned. Because of the cost of this clinic, my daughter sought care elsewhere, where a different veterinarian again diagnosed a UTI and prescribed a different antibiotic. On Friday, when our cat once again was unable to urinate, we returned to Ponder Vet Hospital. The same veterinarian again (Ginnie Crawford) diagnosed a UTI and emotional issues. Ginnie stated that Dr. Norwood also reviewed her diagnosis and agreed with it. By Saturday, our cat still could not urinate. Since Ponder was closed, we followed their voicemail instructions and took him to Denton County ER. There, he was immediately diagnosed with a blocked urethra and a bladder full of sediment. At that point, his condition was so advanced that we were forced to make the heartbreaking decision to euthanize him due to his inability to recover and have a reasonable quality of life. What made this experience worse was the response from Ponder Vet Hospital afterward. When I returned on Monday to explain what happened, I was told they were sorry our cat died but that everything had been handled correctly. There was no acknowledgment that the blockage had been missed and no meaningful empathy shown by the staff. We spent over $600 at Ponder Vet Hospital, only to then spend another $1,200 at the emergency clinic and ultimately lose our cat. I requested a refund for the vaccines administered on Friday as a gesture of goodwill, given the outcome, but the clinic refused to work with us in any way. This clinic showed a troubling lack of compassion, accountability, and thorough diagnostic care (especially the mean old blond lady behind the counter). Based on our experience, we will be taking our 3 other dogs elsewhere and strongly encourage others to carefully consider alternative veterinary providers--especially for serious or recurring health concerns.

So. I woke up to my 12 year old female English Bulldog whom had a huge lump on her neck. It was…read morealmost Softball size. Just below her right jowl. Obviously, it was not there yesterday. She was drinking water and not interested in eating her kibble. I knew she needed a remedy quickly. I was grateful for an 1:30pm appointment with Ponder Veterinary Hospital. We arrived 5 minutes early and they took us into a consult room immediately. So I had faith that we were in good hands. Dr. Ferry was very kind and gentle with Sloane. He took 3 blood samples from her swollen neck. And excused himself from the examination room. Said he had to look at the slides under his microscope. Sure, no problem. It seemed like it was going to be a short wait. So I'm sitting there. With my 12 year old dog. The love of my life. Finally. 47 minutes later. He returned to the exam room. Hallelujah. And proceeded to explain that either she has experienced an explosion of cancer cells. Or maybe she was stung by an insect. I am not upset with the $185 bill. Which did include an antibiotic and an anti inflammatory. However. The amount of time that I should have been aware of. Was not communicated with me. Picture sitting with your 12 year old dog. For close to an hour? Dr. Ferry had great bedside manner. But...if you are waiting for a swift diagnosis. I would suggest that you go somewhere else. It was a beautiful veterinary hospital. Opened in 1975. I finally said to the Veterinary Assistant. I can't recall her name. She was very nice. However. Came in to the lobby with the two meds. Was giving me directions for a different medication. I had to correct her. I also said she to her that I am not a Bitch. But the way I was treated today was very cruel. Not only towards me. But to my 12 year old dog. I told her that we were really treated shitty. She rolled her eyes. Did not even attempt to apologize. I really hope that she and Dr. Ferry can get their act together.

We loooove bringing our Luna and Nova over here. We were new to Denton and my husband found this…read moreplace. I don't know what they use but our dogs smell great for weeks! Weeks !

They were very professional and made my golden retriever look amazing. Very easy process from start…read moreto finish.

Highly recommend…read more Made an unexpected appt. due to my pet rabbit Casper having a reaction on his right eye. I love that they accept exotic pets and were able to squeeze us in that day with no problem. Overall, the staff are the sweetest and greet you as soon as you walk in, everything is well cleaned, Dr. came in with a smile, she explained everything thoroughly to me with no problem examining him in front of me(Casper did so well), she gave me great vibes including her staff that was in the room. I love coming to an office that runs so smoothly and will be coming back again.

Don't know how to control animals. Don't allow you back with your pet and then tell me my dog is…read morevicious and going to charge me more. 11 years with vets and no issue ever. Go to dog parks regularly no issues. My dog is kind and sweet and never had issue with anyone. Going forward ask to be with my dog and since no issues, but unprofessional the way they treat you as a client.