My indirect fired water heater tank was leaking and needed to be replaced ASAP. The Sales Rep, Mark…read moreK. and the Sales Manager Stephen S. not only expedited the process but also provided favorable financing options and pricing. Time from the proposal to install was three days. Treated us like family. John (with 40 years of experience) and PJ, the installers were extremely knowledgeable, addressed any questions I had based on my engineering background and ensured a quality install was of utmost importance. During the installation John identified a failed boiler expansion tank. Rather than making a separate service call, Stephen requested them to travel to a distributor and purchase an expansion tank and install the expansion tank during the water heater tank install along with a relief valve. There is a reason why I have been with Devaney Energy for ~10 years. Thank you Stephen, Mark, John and PJ.

The technician that reached out was friendly, responsive and knowledgeable. Wasn't pushy for me to…read moredo the job. And then was flexible with timing when we were scheduling. They notified me prior to reaching our house and was in and out quickly. The new tank looked great and they removed my old oil tank (had a small leak and needed to be replaced before the winter). All in all, it was a great decision. Had to be done, even though it was expensive. But they did great work and followed through with each part of the way.

Top Notch! No fuss! Professional! I highly recommend them…read morefor chimney service! Easy to schedule, showed up on time, friendly and thorough! Based on our use patterns they said they don't need to service every year saving time and money.

Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the…read moretenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended

" Great Customer Service " This place has great customer…read moreservice. They take the time to answer all your questions thoroughly. Very patient and make; you feel comfortable asking away . We had to call a few places for quotes and here they are welcoming and friendly. Definitely call them up .

Jonathan and his team did an excellent job transforming our wraparound driveway into a backyard…read morepatio space. It was not a straightforward job as the driveway was on a downward slope and needed to be leveled out pretty significantly. Jonathan and his team also put in fencing to surround the patio and cleared out some space (old stumps, lots of weeds) to make room. They got the job done on time and on budget, and Jonathan was highly communicative throughout the process. We could not be happier with the result. The attention to detail was very impressive, the process was smooth and the patio / fencing looks fantastic. Would highly recommend. 5 stars without a doubt.

Excellent service. Very very thorough. Had their own inspector of their work and he wanted…read moreimprovements which were then carried out. Super polite and professional. Would use again, no question.

Shoes in home, poor quality of cleaning, expensive, technicians were late, unresponsive, ..etc. We…read morewill never use them again.

These are really nice people who work hard to make sure they do right by their customers. I've had…read moremultiple interactions with their scheduling people and their on site workers for remodeling work and for maintenance and they've all been very professional and done solid work. I'll keep going to T&J! Per some of the other commenters, as a caller, I think you need to be aware of the demand they may be under, for example, dead of winter in a cold spell, they may be getting a ton of calls for heater issues and they are trying their best to get to everyone. Be nice and they are super nice back!

Do not use this company . They do not stand by their shoddy work…read more They also don't bother to return phone calls or emails.

This is any extremely high quality service! They don't try to upsell you. I have complete…read moreconfidence in their recommations. We had issues with our 1930 house. Our heating system is oil and there had been substantial deferred maintenance. Their inspector came and gave realistic recommendations. He noted that it seemed the chimney servicing the heater had not been updates since 1930 when oir house was built. He also let me know we were a few years from failure, although he recommended we move forward with repairs. We also used this company to repair our woodburning fireplace. They did a great job! We use them to reinspect and sweep our chimney now!

We hired them for an inspection. They gave us an estimate for $6,000-$9,000 for a new flue and…read morechimney cap, saying our flue was too cracked and damaged to use as per images from the scope camera. We got a second opinion and the other company stated our flue looked fine, we got some minor cracks patched and a new cap for under $1,500. It seems like Best Chimney Services may have just zoomed in on small cracks to make it seem like a worse problem. The only useful thing they did was give us a recommendation for where to get help with our gas fireplace. Wouldn't come back here for any chimney service.

Dave Schriever from Beacon Drain Service came out on the same day I called... in the snow!... And…read moredid a fantastic job of clearing several clogged pipes. Beacon is my new GO-TO for plumbing. I highly recommend this business!

Very easy to schedule and lots of openings. Did an excellent job on the vents and the floor was…read moremostly clean afterward. Professional and courteous and explained things. Will use again.

I scheduled my appointment for 3pm. They called in the middle of the work day and asked if I could…read moremeet them in 20 minutes. They told me I scheduled my appointment at 1pm. I told them I could not leave work in 20 minutes. They proceeded to cancel altogether.