I'm so grateful to the owner and his wife. My car wouldn't start and I was lucky enough to have it towed to A&E. It wasn't the battery as I'd hoped but the starter, and the owner fit me in right away and was kind to me in a very stressful situation. He got the work done quickly and at a more than fair price. I'll be back to A&E for my 80,000 mi tune up. This is a great mechanic! read more

AYE IF YOU NEED A REAL/ RELIABLE MECHANIC SHAWN IS YOUR GUY!!! This man got to business with making sure my car left running smoothly came for a fuel pump change he ended up changing a fuel leak as well . Then I came to grab the car and it didn't start so he ended up changing the starter and boom I'm back on the road (Listen very affordable and definitely customer service is top notch. ) read more

After a terribly expensive experience at a well-known garage up the street from A & E, where we were charged $1885.00, we discovered that the problem wasn't actually fixed. When we wanted to bring the van back to rectify the problem, we were told we'd have to pay a $200 additional 'diagnostic' fee! No thank you, very much. Thankfully, we found A & E who fixed the problem for a fraction of what we were charged by the other garage! When they looked at the invoice from the other garage and what they charged us, Shawn at A&E just shook his head and said, "That's just wrong." They do more than just electrical, so we've found our new garage when we run into car problems! read more

I sent a letter to the shop along with my evidence and some quotes for the repairs. Rick called me and we came to an agreement to address my concerns. That call was very friendly and cordial and I am satisfied with the outcome. So long as you talk to the right person and provide sufficient information, they will step up and take care of it. read more

I was on a road trip to Portland from Minnesota when my car decided to break down. I was stressed out and extremely overwhelmed. I went to several different auto shops and no one helped me as much as A & E Automotive. I am so grateful for all the support and care that I received from the shop, I want to personally say that Lisa saved me so much trouble and I will forever be thankful. GREAT SHOP, AMAZING PEOPLE, GOOD PRICES!! read more

This place takes care of my cars, and my family's cars. They are reasonably priced, efficient, and most importantly- trustworthy. I have recommended them to many friends for regular work, pre buyers inspections, and large repairs. I never have to ask them if they were satisfied. They treat everyone well and their prices are very competitive. Family owned, friendly people- how can you go wrong?! read more

A & E Auto Repair - My a5 serviced by A&E - Auto Repair Near Me - Tacoma, Washington

We have trusted A & E Automotive with our cars for over 15 years. I wouldn't take our cars anywhere else. The service we have received has always been top notch and I appreciate the honesty of the owners. Their advice on repairs and potential auto purchases has always been on point and budget conscious. I always feel I have made a good choice bringing my cars here. Barbara H read more

Live these guys .. my brother went to high school with them .. great folks and they do a great job as well .. I take our BMW and Acuras there .. MDX & RDX read more

What a nice, family run business ! My daughter's car needed her annual license tabs. In Pierce Co. that also means an emmission's test beforehand. A small "leak" was detected and we were advised that needed to be repaired to pass the test and then get her tabs. We were given a list of repair shops who are accredited to do emissions repairs. The list was long, covering many shops in the area. By chance, really, we selected A&E and can say in hindsight, it was our good luck. We were fit in last minute (on a Friday afternoon), the repairs were carried out as promised: on time and on cost estimate. The waiting area was to the side of the parts displays, clean and comfortable. The owner -mechanic who worked on the car, was clear in explaining the problem and what was done to repair it. His wife is the office manager and wrote up our bill including documentation needed to show we were emissions worthy (God forbid Pierce Co. air is less clean than other near-by counties that do not require these tests). The repairs and experience couldn't have been more simple and customer oriented. A side benefit : Grandma was baby sitting their new grandson who was deliciously asleep in his swinger on this sunny day. That sort of thing is what makes family businesses so much more enjoyable than some cookie cutter franchise. We'd recommend this business for your car's service and parts. PS - we passed the re-test. read more

Best place to bring your vehicles if you have any types of problems. There techs are legit and actually know what there doing. Again if you need a fix give A&E a call! They'll do the job. read more

I love these guys! It can often be difficult/ intimidating to find people to trust work on your car. Rick and the crew are honest woejers with extreme knowledge and efficiency. Highly recommend! read more

Just moved to Tacoma and was recommended to take my car here for an oil change. Not only did I get the best price I've ever been quoted, but they were quick. Made an appointment and was out of there within the hour. I'm used to dropping my car off for half the day and having to organize a ride. Nicest staff I've ever encountered, will take my car here for everything. read more

A&E was recommended to me when I thought I may have a blown head gasket. Rick and staff were quick to ease my worry, and let me know I was just experiencing normal winter condensation and should get an oil change soon. I appreciated their honesty and quick service. I will definitely give them my business in the future and would highly recommend. read more

I was a long way from home (from Portland) and I was meeting my family (from Bellevue) in Tacoma to go to a funeral. Of course it's the perfect time for car trouble! I found this place through yelp, and while the building doesn't look like much, on the inside you'll find the most awesome, sweet, hardworking people. Rick checked out my car, regrettably I don't remember the name of the woman at the counter, but she called up Enterprise so we could at least have a ride to get us to my sister's house in Bellevue (we had Grandma and a 2 year old with us). The reason Rick and A & E is getting 5 stars is that he stayed way past closing time to make sure I got my car back - it was Friday and they aren't open on weekends. That's above and beyond, and he truly saved me today. Also, he figured out the problem in a timely and professional manner, and their pricing is very fair. read more

Awesome family owned business! We've been coming here dor 10+ years. Rick and company are honest, friendly and helpful, and they always find the best prices on quality parts for our cars. We wouldn't take our cars anywhere else! read more

Rick has worked on all of my personal cars. I am in the big truck diesel business. We have a little service truck at work. It is a Daihatsu Hi-Jet. It is propane powered. It quit running. I had numerous mechanics where I work troubleshoot it to no avail.I called forklift companies and specialty mechanical shops that work with propane vehicles to repair this. They all declined. In desperation I turned to Rick. He said sure... he would get to the bottom of the problem. I had just made a sizeable investment in this truck and to have it just quit running a couple months after purchase is frustrating plus I look like I made a bad purchase to my superiors. It got fixed and not without challenges as it took a few weeks because of parts availability. It runs beautifully. Lisa (Ricks wife and support team) sourced parts and I have no idea how many hours Rick had her on the problem. I suspect Rick lost money on the job. But... now all my gas company vehicles will go to Rick. He was the only one that would stay with this little obscure micro truck. Thank you A&E. I promise my future repairs will be more straight forward. read more

I took my Van in as a friend had recommended A & E and I checked to see their positive reviews. The bid they gave me was twice the amount I got the work done for on all the items listed. So by going to a different reputable Auto Repair Shop I saved over $900 read more

Excellent customer service, mechanics explain everything completely and very reasonable pricing!

I work in the area and recently found this hidden-gem of an automotive repair company. In the short time since opening our business, Rick and his crew have worked on my personal car, company van, my employee's vehicle, my son's truck, and my son's friend's car. I highly recommend this knowledgeable, talented, quick, and fair-priced professional mechanic for any work you may need. Thanks Rick! read more