There is a reason why this company's rating is 5 stars.... because there service is REALLY 5 stars…read more(6 honestly, but the scale doesn't go that high).
Anyways, climbed in my car after the torrential downpour earlier this week only to discover my rear end was SOAKED... My sunroof had leaked and the drivers side was flooded. Great. My dad and I took a look at it, and it looked like dry rot, so we called my usual mechanic to try to schedule an appointment, but after talking to him for a few minutes he said it sounded like the seal needed to be replaced, but they don't do that. I called around to several places in the area & in New Orleans, and either they didn't do the work, they wanted to charge an exorbitant amount of money, or they were Ford and wanted to replace the whole unit because it was a motor problem (a $1200 repair).
Finally got a hold of Zoom Tech, and spoke to Austin who got me to come in for them to take a look to see if they could replace it, and they told me it might be a simpler (cheaper), solution, so they convinced me to leave it with them to run some diagnostics. $60ish later, it was a simple cleaning problem. They saved me money AND unnecessary stress, and they even gave me a discount on an oil change (plus checked my brakes/rotated tires/other maintenance inspection).
What sets them apart:
1. They listen
2. They don't try to overcharge you or sell you a horse and cart when you just need the cart.
3. They called me before doing ANYTHING, and gave me a detailed work-up of what needed to be done, and how much (right down to the tax!)
4. They checked everything else out on my car and then gave me advice on proper maintenance and things to check regularly to keep from having huge bills down the line
5. They even gave me a ride to work, so I wouldn't be inconvenienced! (It wasn't even necessary, they're just THAT nice).
So support your local businesses, especially ethical, family-run, old-fashioned businesses and bring your car here instead of selling your first-born child to the devil, I mean, the dealership.