I highly recommend using Carl Weber for your chimney needs. We were in desperate need of a chimney…read morecleaning. After researching the local companies I decided to go with Carl. He was quick to respond and answer any questions I had. He was punctual, honest and his services are a fair price. Give them a call, you'll be glad you did!

Absolutely amazing job!! They take such pride in their work. No one has ever removed my fireplace…read moreinsert to clean behind it!! I was so impressed, absolutely recommend them!!

Bradley Allen is the best Chimney Sweep and dryer vent cleaning/service…read more I've ever hired. I'm 64, so I had few in my years. On time, professional, prices are beyond fair. We have been in this home 6 years and I think he probably saved us a dryer fire. He spent almost 3 hours cleaning and repairing our fireplace and dryer vent and our bill was only $254. I've paid over $300 in past for just fireplace/chimney service. We've decided to have Bradley service us every 2 years. Give him a shout, I don't think you'll ever be disappointed.

Requested service for our fireplace. Bradley was prompt, honest, and did the work for a fair price.read more

We just had our expensive house built. The builder didn't add a fireplace shield. We went to this…read morecompany and were flabbergasted at the outrageous prices for fireplace inserts. Over $4,000 for what we saw as a basic fireplace insert.

Awesome service! From showing me the gas logs they sell to…read morethe installation of the them in my house fireplace was a flawless transaction. All of the associates at West Texas Fireplaces could not have been more helpful, from answering any questions to their courteous installer. SO GLAD I went there for gas logs to put in my fireplace.

After having trouble with an air conditioner, we called a local business that was covered by the…read morehome warranty. They went out (Smyer) on one or two occasions and couldn't get the a/c fixed. The business under the home warranty said they would not go out there again! (Breach of contract or they realized they had no idea what to do)? One phone call to JC's Refrigeration, and he offered to meet us at our place the following day! It took about 30-45 minutes for him to diagnose and repair the problem! Nice owner and his son, I guess, we're polite and explained the problem thoroughly. They are definitely The Best in Lubbock.

Solved furnace problem quickly and repairs were reasonably priced. Will definitely call for help in…read morethe future.

ServPro is simply one of the best companies we have every used! We had the air ducts cleaned in 21…read moreunits as well as our office and laundry facilities. Lucas Flores let us know upfront what the cost would be. Roberto and Anthony did a fantastic job of cleaning our air ducts, returns, and servicing our H&A units if needed. They were here every morning, stayed busy and the only time they took a break was for lunch. These guys very professional, courteous, and quick! They serviced all six buildings and 21 units in just over a week. Our elderly tenants are breathing better, their allergies are better and myself and our tenants can't say enough good things bout Roberto and Anthony. We are extremely thankful for the dedicated team of ServPro!! We would use them again and again and HIGHLY recommend them for Airduct cleaning. We have also used them for water restoration after a hot water heater burst and flooded a unit. I would give them 100 stars if I was able to! Thank you again to Lucas, Roberto, Anthony and ServPro! GREAT company!! Great Service!

Mark Goldie and the team at ServPro are absolutely incredible! I cannot express enough appreciation…read morefor the outstanding level of customer service and care my family received after a severe storm in September 2025 caused a neighbor's large tree to uproot and crash onto our property. Late that evening, my elderly parents' home suffered moderate damage, including a downed electrical line that left them without power. LP&L informed us that a licensed electrician would need to make repairs before power could be restored--potentially taking up to two weeks. This delay was critical, as my elderly father depends on oxygen and several home medical devices that require power. When we reached out to ServPro, Mark and his entire team--including the roofer, electrician, and cleanup crew--arrived the very next morning with a clear plan and got to work immediately. They removed the fallen tree, repaired the fence and home damage, and coordinated the electrical restoration seamlessly. Their professionalism, efficiency, and communication throughout the process were exceptional. Within just four to five days, everything was completed--faster than we could have hoped--and the quality of the work far exceeded our expectations. We never had to make a single follow-up call; they handled every detail with care and urgency. Thanks to ServPro, my parents were safe, comfortable, and back to normal in no time. We're deeply grateful for their compassion and dedication. Hopefully, we will never face storm damage again--but if we do, ServPro will be our first call!

On the Double Heating and Cooling did a great job preparing and cleaning our furnace for the winter…read moremonths. Eric, our technician was most polite and knowledgeable. The pricing is out of this world and satisfaction is apparently guaranteed! David Rosenthal Lubbock, Texas

I had this company come out to service my furnace in October and tech said I could save $$ if I…read moresigned up for A/C service also, he seemed thorough, so I did. With the weather getting hot I figured it would be a good time to have them come out and do A/C maintenance. I was informed they only do it up until May so I can't use it now?! What kind of business is this, I paid for service and should be able to get it. I asked for manager to contact me for service or refund, we will see what happens.

We had hail damage and needed replacement windows. After calling them they sent someone out right…read moreaway to measure. Once the windows came in they came promptly and installed them professionally.

This business responded immediately to hail damaged windows and gutters, covered the broken window…read moreagainst further anticipated damages, ordered the window replacement (which was better than original), removed the old builders window and installed the new window with great care for interior and exterior, left it in superior condition, removed old gutters, installed new gutters and downspouts with precision and promptness, and left the area clean of debris and working materials. At all times they were friendly and helpful in understanding their process and products. The quality of materials and workmanship was above and beyond expectations, and I will not hesitate to recommend them to others or use them myself in the future, if the need should arise. Their price was competitive with all other bids.

Called to schedule an appointment for my office and left a message. Company showed up anyway…read morewithout contacting us. They performed an inspection, billed my boss $158, and left. The inspection was $17 for one extinguisher, but they charged us $128 for a service call fee. I called them back the next day to ask what the service call covered and why the work was performed without any communication/appointment. I was told, "just don't pay it then", before Sheila hung up on me. I understand businesses charge for their services, but customers should be able to ask reasonable questions about a bill without being treated dismissively and without the representative getting defensive. Unfortunately, the customer service experience was far more frustrating than the invoice itself.

I called by reccomendation of a friend becsuse they had just had their fire extinguishers serviced…read moreby them. I had the pleasure of dealing with Gabriel and David who were very respectful and informative. They were able to inspect all of my fire extinguishers and even swapped out the ones that were bad with good ones. The inspection was quick but thorough and I couldn't be more satisfied. For the price and professionalism I couldn't imagine using another company.