The technician, Chris, was professional, & made sure to protect my flooring & surrounding areas…read morewith plastic to keep ash from getting everywhere! I ended up ordering a gas fireplace insert from his company, as I wanted a more efficient way of supplemental heat for my home!

Had my fireplace and chimney inspected, it is need of repair and I was talked through the options…read moreand safety concerns associated.

Requested service for our fireplace. Bradley was prompt, honest, and did the work for a fair price.read more

Did a great job... Helped us get past smoke problem...Well worth the cost... Appreciated the work…read morehe did

ServPro is simply one of the best companies we have every used! We had the air ducts cleaned in 21…read moreunits as well as our office and laundry facilities. Lucas Flores let us know upfront what the cost would be. Roberto and Anthony did a fantastic job of cleaning our air ducts, returns, and servicing our H&A units if needed. They were here every morning, stayed busy and the only time they took a break was for lunch. These guys very professional, courteous, and quick! They serviced all six buildings and 21 units in just over a week. Our elderly tenants are breathing better, their allergies are better and myself and our tenants can't say enough good things bout Roberto and Anthony. We are extremely thankful for the dedicated team of ServPro!! We would use them again and again and HIGHLY recommend them for Airduct cleaning. We have also used them for water restoration after a hot water heater burst and flooded a unit. I would give them 100 stars if I was able to! Thank you again to Lucas, Roberto, Anthony and ServPro! GREAT company!! Great Service!

Mark Goldie and the team at ServPro are absolutely incredible! I cannot express enough appreciation…read morefor the outstanding level of customer service and care my family received after a severe storm in September 2025 caused a neighbor's large tree to uproot and crash onto our property. Late that evening, my elderly parents' home suffered moderate damage, including a downed electrical line that left them without power. LP&L informed us that a licensed electrician would need to make repairs before power could be restored--potentially taking up to two weeks. This delay was critical, as my elderly father depends on oxygen and several home medical devices that require power. When we reached out to ServPro, Mark and his entire team--including the roofer, electrician, and cleanup crew--arrived the very next morning with a clear plan and got to work immediately. They removed the fallen tree, repaired the fence and home damage, and coordinated the electrical restoration seamlessly. Their professionalism, efficiency, and communication throughout the process were exceptional. Within just four to five days, everything was completed--faster than we could have hoped--and the quality of the work far exceeded our expectations. We never had to make a single follow-up call; they handled every detail with care and urgency. Thanks to ServPro, my parents were safe, comfortable, and back to normal in no time. We're deeply grateful for their compassion and dedication. Hopefully, we will never face storm damage again--but if we do, ServPro will be our first call!

After having trouble with an air conditioner, we called a local business that was covered by the…read morehome warranty. They went out (Smyer) on one or two occasions and couldn't get the a/c fixed. The business under the home warranty said they would not go out there again! (Breach of contract or they realized they had no idea what to do)? One phone call to JC's Refrigeration, and he offered to meet us at our place the following day! It took about 30-45 minutes for him to diagnose and repair the problem! Nice owner and his son, I guess, we're polite and explained the problem thoroughly. They are definitely The Best in Lubbock.

Solved furnace problem quickly and repairs were reasonably priced. Will definitely call for help in…read morethe future.

These folks were an absolute pleasure to deal with. They were very professional and upfront from…read morethe start. I would definitely recommend them to anyone! They did an outstanding job with our attic blown-in insulation as well as the injection foam in the walls! Thank you!

Drum Crockett is a great plumbing company.HVAC repair company. My a/c always breaks Friday night…read more They fix it by Sunday. Had a slab leak they fixed it quick and very reasonable cost. They changed 4 of my 9 a/c unit . They are no nonsense, quick, they do good work. They are rough get it done people. I highly recommend them.

Sent a guy out that had no idea what to do. He quickly left our home without a word. I've called…read moreCrockett Plumbing, but I still haven't heard back from the head guy. Called Jay Young Plumbing who sent a fellow out to fix the problem on the day I called! It was getting close to 5:00, so another polite young man came to help, just to finish before 5:00. Great guys that are very polite & know their business!

They are the best in town. They are hard working, quality work and get the job done right. In my…read moreexperience building a house with a bad builder practicing with bad businesses.. Auggie stands out as a great business owner and keeps his word. Showed up on time everyday with his crew, communication everyday on the project, would be out to the project quickly if there were any concerns. I could go on- excellent work!

I had this company come out to service my furnace in October and tech said I could save $$ if I…read moresigned up for A/C service also, he seemed thorough, so I did. With the weather getting hot I figured it would be a good time to have them come out and do A/C maintenance. I was informed they only do it up until May so I can't use it now?! What kind of business is this, I paid for service and should be able to get it. I asked for manager to contact me for service or refund, we will see what happens.

This review is past overdue. Better late than never. I had…read morean excellent experience with On the Double Heating & Cooling. From the moment they arrived, they were incredibly courteous and professional. They arrived exactly on time, Cody took the time to explain the process, and even gave me tip on improving my system's efficiency. Cody and the crew tackled my heating issue with ease and the pricing was very fair. I felt truly valued as a customer, and I will absolutely be using them again. I highly recommend On the Double Heating & Cooling to anyone in need of reliable HVAC service!!!! Thank you so much guys!!! Maria D. Lubbock TX