Was able to schedule my washer repair in a prompt manner. Friendly and knowledgeable....I…read moreheartily recommend Echols Appliance Repair for ANY of your service needs. Their low overhead allows them to pass on quality repairs at a fair price.

This is by far one of the best most efficient appliance repair companies. They know their stuff…read more A simple call and ice maker repaired within week.

Clay was beyond wonderful in repairing our dryer. He communicated everything so clearly and…read moreprecisely, charged us a very fair price, sent photos to us so we could see what was broken, got the job done in under an hour, made sure the dryer was working, and gave us a one year warranty on his work. You just don't get that kind of service often. We highly recommend Outlaw Appliance for your repair needs and we will for sure be using him in the future for our appliance repairs.

Can't say enough good stuff about Clay and Outlaw Appliance. Honest, through, efficient, and just…read morea darn nice guy. He was able to diagnose our issue quickly and repair it efficiently at a very fair price. We didn't have a "go to" person for appliance repairs and depended on reviews. All of Outlaws were positive 5 stars and I thought to good to be true, they were true.

Michael M In…read moreresponse to your reply of my rating. The warranty company made it right and replaced the oven after I furnished thorough pictures of the unit. There was no rodent damage to the unit, only evidence that it was old and worn out. Your technician was blatantly incompetent on this call and it's great that he is no longer with you anymore. However, it was not handled the way it should have been, caused problems I should not have had to deal with and I will continue to share my experience with others. There is no need to discuss this further, you can post any response you choose, but the damage was done, and the warranty company made up for your technician's incompetence.

Prepaid a repair request in the amount of $108. Service rep came with inadequate tools to look at…read morerepairing our clothes washer. Did not run, operate, open, unlock, unscrew, or do anything to the washer. Said he didn't have the right tool. He called his "supervisor", and they decided that we needed new parts and labor in the amount of over $500 without making any effort to actually validate the problem. Total waste of $100. With that type of "service" we opted to go elsewhere.

worked me in earlier than promised, cost exactly as quoted, fridge is cooling, making ice again…read more Excellent service by a friendly and competent technician.

Very prompt. Very friendly and hard working. Stayed and worked on dishwasher till it was fixed…read more Will definitely use again.

We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

Absolute joke of a company. We live in And Lubbock. We have really hard fucking water.. They would…read morenot install the dishwasher because I use a whole house turn off and not the turn off under the sink because our hard water freezes it up every time.. so they refuse to install a dishwasher. I reported a dishwasher issue on 14 December. They came out, looked at. It said they had to call it in within two weeks. They had to come back and take the circuit board out of the dishwasher which was completely fried. Literally it was black.. then they said it had to be replaced so I schedule the replacement now they have been out here three times at this point. They come out and they say they can't install it because they can't turn the water off under the sink and I tell them no I have a Main house turn off.. they refuse to install the dishwasher. As far as I'm concerned, this company is trash.! if you have to use them because of your warrnty, I'm sorry that's the reason I got stuck with this. Sorry ass company..

I tried going to the website the Conns representative told me to go to and give them a description…read moreof what happened, the website doesn't work. If Conns truly wants to make this right and keep my business then please email me at Michael.stevens7@outlook.com. If I receive nothing I promise I will never shop at Conns again and I've spent no less than 6k over the last year and a half.

I purchased a GE front load washer and dryer on 09/15/2021. I contacted them today 10/17/2021…read moreconcerning an issue with the washer. It was not spinning correctly and wanted someone to come and check it for me. I was told that since I had not purchased their warrant, they would not do anything for me. A product that they sold by them a month before and they could not help to fix an issue. Never again will I purchase something from them.

Fragrance of Heaven is a great gift spot. They have a nice selection of unique gifts. Terrie the…read moreowner is extremely knowledgeable in essential oils and only sells the best at a great price. This store has become a go to place for my gift lists. This is a one of a kind store in Lubbock. I highly recommend!

From the owner: The strongest hand-poured candles. You can create your very own custom scent. Contact us today!read more

We chose Ferguson for our full-home remodel, purchasing all of our appliances, lighting, door and…read morecabinet hardware, and more through them. For our kitchen, we selected the GE Café line. Unfortunately, our experience with the refrigerator has been nothing short of a nightmare. In the three years we've owned it, the refrigerator has completely gone out three times. In over 40 years of homeownership, I've never had a refrigerator go out--let alone need servicing--until this one. It's clear this particular unit is a lemon, yet Ferguson has not stood behind the product they sold us. To make matters worse, there are no GE service technicians in Lubbock, TX. Service must be scheduled through Houston, and the earliest appointments are typically two weeks out. Today, after clearing my entire schedule to accommodate their 8 AM-5 PM service window, the appointment was canceled at the last minute. The first time the refrigerator failed, we were without it for eight weeks due to similar delays and lack of support. We've tried to speak with someone directly, but it's nearly impossible. Ferguson's response has been that their "hands are tied" because this is a GE issue. But their hands--and certainly not their pockets--weren't tied when we spent a significant amount of money with them. We're incredibly disappointed in both the product and the lack of accountability. This is not the level of service we expected from a company like Ferguson.

Stunning showroom ... staff was really helpful! Fantastic selection, knowledgeable sales people !…read moreTruly Great experience:)