The reviews are true, they speak little to no English but that didn't bother me honestly. I walked…read morein, she pointed to the room to my left I walked in she told me to get undressed lay on the table. A few minutes later the man walks in to perform the deep tissue massage and continuously told me to speak up if the pressure was too much. Massage was 10/10 would highly recommend and for the price and convenience of getting me in and out I will be going back.

My wife and I got a couples massage. It was one of the best massages we have ever had! Everytime we…read moretravel we get a massage in that place. Over the years we have had world class massages, and this massage was better than most and easily equal to the best I've ever had. The woman did my massage and a man did my wife's massage. They were both amazing and we will come back next time we're in this area. The price was very reasonable also.

I actually came to Bakers when my previous place kept having issues with their water testing…read moreequipment. I stayed because my pool has never looked better and because caring for it has never been easier! Everbody has been very patient and nice!

Friendly and knowledgeable people. Free water testing has helped us learn about how to improve our…read morewater quality. Variety of chemicals to help keep our pool clean all summer long.

2nd massage with Cyndi, except 90 minutes instead of 60. Excellent choice! Cyndi is a master…read moremasseuse, especially mid & lower back. Highly recommended!

The massage was okay, asked for a little harder but no change to the pressure. The worst thing…read moreabout the massage was it was so noisy. It's next to a restaurant and you could hear all of the chatter from the people talking. It honestly felt like I was inside the restaurant. Very hard to relax and enjoy the massage.

Worst customer service I have ever received. Andy is dismissive, condescending and genuinely…read moredoesn't care about the customer. I have had countless issues over the last couple years with St. Charles Pool and Spa opening/closing my pool as well as no weekly maintenance. Very half ass job with the closing causing numerous issues opening in the spring. Pushed the opening back several times this past spring, and left with it pond green colored and told me to shock it. Pics are from day they opened to 4 days after and they refused to come back to get it right. Every time I call to get them to come back to fix their errors, Andy tells me 10 different excuses and ends up saying it is my fault. The only thing they're good at is racking up the chemical charges every week and billing the customer. Do yourself a favor, never use these clowns. It will end up costing you so much more in the end as they have no clue what they're doing and send incompetent people out to do the job causing $1000s in damage that they won't fix.

Honest, conscientious, thoughtful and very helpful staff!!!!!!! Hard to find any more!!! They…read moreactually came when they said they would & took care of my needs for the pool in a timely manor & I feel they treated me as they would have wanted to be treated themselves!!!!! Put new heavy duty springs on my pool cover to fix the problem. One of the few companies left who really care!!!!!

Just ordered my hot tub! Working with Eric was great. He was able to give me the pros and cons…read morefor my particular situation. He kept in touch with me while giving me time to think things thru which I really appreciated. Looking forward to some relaxation!

Had to go through Backyard Leisure to order a pump for our hot tub, and set up an install when the…read morepart came in. The tech who came out, Stone, was amazingly helpful and friendly. He went above and beyond to get our tub operational. When he discovered there was a small leak with the filter lid preventing circulation, he tried everything to make it work, but unfortunately couldn't. So, he offered to put in the order immediately and have the new part shipped to our house. He also gave me a workaround to keep the tub warm until we could complete the minor filter fix ourselves to avoid draining the hot tub again. As a first-time hot tub owner, I appreciated that he walked me through everything and tried his best to find a solution to our problem. Thank you, Stone!

So, I own a pool, and owning a pool is a world of pain sometimes. I had a major part fail, and the…read moremustard algea took hold. It was a disaster. I ran by R and S, and they were able to give me the insight I needed, the part to replace and the pool chemicals I needed to kick this algeas butt. Pricing was on par with Amazon, but I didn't have to wait two days to get the parts and chemicals. With algea you don't have time to sit with your thumb up your butt, you need it fixed right then, and right now!!! Gotta support these local businesses because pool and spa supply just cannot be an online only business. Try them out, utilize their expertise and keep the patronage going so you always have a helping hand when it comes to pool maintenance!!!

I hate giving bad reviews but this is the 3rd year R&S has opened my pool with consistent issues…read more (they close it as well). So third strike.. I've gotta find someone better!! We never see the same techs returning. And we've had issues every single year. It's like they hire new guys each summer and they're clueless. Last year I was told by a tech, he "didn't know the system." This year the pressure valve on the filter was left open, I had a pressure code on my heater (so it was not functional) because I had no pressure to the system with the valve open! I found one of my jet covers in 2 pieces in the middle of the pool. A plug was left on the ground by the system. My pool entry handle is so loose, I've got to tighten it. The system was not primed properly, done with such little water the box was smoking hot when we opened it. I'm thankful I didn't loose a motor. I've called with a couple of questions trying to troubleshoot these issue but was given some bad information. He gave me an electrician's number for the heaters PS code?? I'm sorry they can be the nicest people but this is their profession, not mine. I shouldn't have to go behind them to fix things that are wrong and effecting pool operations or done with little to no care of correct outcomes. Especially for what is charged. I would think a pool opening includes ensuring the system is functioning correctly and if something is not, then notify the owner before driving away. Which they never do check out and let us know how it went or any issues that need addressing. The process is piss poor to say the least.

Came to lily health spa for a 90min couples massage with my husband and it was absolutely amazing!…read moreWe both loved our massage therapists. They massaged from head to toe and focused on the areas we told them were bothersome. The place was very clean and smelt amazing. They utilized hot stones perfectly! Highly recommend to everyone and we are excited to return! Thank you Lily Health Spa!!

Don't let the strip mall location fool you, this is a top notch spa. My wife and I wanted to get…read morefacials for our anniversary, we'd never gotten one before. We were very impressed at how Valerie asked questions about our skin care history so she could develop the right treatment for us individually. My wife got the Summer Cryo-Glow Facial and I got a Reflexology / Foot Detox and a Macho Makeover - Gent's Facial. I can't wait to get the facial next time we're in town. It was very relaxing and Valerie did a great job cleansing my skin. My wife really enjoyed her technician Becan who made her feel very relaxed. Highly recommend and the prices are very affordable.

I have been buying my chemicals from here for the last few years. Great service and quality. My…read morepool has been MUCH cleaner and easier to maintain using their chemicals vs Walmart/box store.

The green water picture is what my pool looked like 3 days after I was charged $450 to "open" my…read morepool! I dont care if it destroys my credit they will never get a penny!

BEWARE! POSSIBLE SCAMMING BUSINESS! Yes, I was referred to…read moreDonnie one evening in the winter when my Hot tub was leaking, he had given me advice on what to do until he was available to schedule a visit to my home. The following week he came to my home and replaced my hot tub pump and did an excellent job and charged me $600.00 that I had paid him, I also heard word that he repaired Infrared Saunas, I encountered a problem with it clicking on and off, and Donnie figured it was the relay boxes and had placed order on the parts and I had paid in full for those parts, he then scheduled a visit to my home and I requested that "I " be the one present to answer any questions, and he suggested coming another day not to my availability therefore having to leave a family member that did not know anything about the Sauna Problem to stay at my home while the repair was being conducted, Donnie then came to the home and said he could not access the Sauna in the area it was placed, and left me hanging with the parts to replace, then quickly sent me an online bill invoice for the charge, left and did not repair anything but he demanded payment and did not offer suggestions or any friendly attitude to tell me I could not access the area above the Sauna to work on it, Donnie would not call me or give the family member any explanation other than "I can't access the area" and left, I asked for him to call me, he would not, just sent texts to me and then said he isn't sure what is wrong with it could be the control panel "would you like to place order on that part?" I asked him if he had looked at it and he said "No, just a guess", I told him I certainly was not going to pay for services that were not performed for replacement and wanted gas money, etc. I certainly would pay gas money for the trip, but preferred an explanation why it was not pulled apart and looked at, if he claims to repair these, even if it was an additional charge Discuss with your customers options, which he fails to do, and then socks them am expensive bill. I ordered a part and was able to replace it and now working great. I knew he did in fact replaced my hot tub pump, so I figured as I was wrong that he would repair my hot tub leak and maybe he had more knowledge in hot tubs as Saunas may not be an area he excels in, therefore I had leaking out of my hot tub 1/2 of water a day, I called him, no answer or calls back, just a text, if you hire him he claims he has to text and have a written trail of everything he does, a family lawyer told me "RED FLAG" he "could of" been sued before and to be leary, but anyway he told me he could come down and take a look at my Hot tub and repair for $75 dollars gas money, plus the costs of the repair, the man set up a day to repair it, I told him I could only be there on a Saturday, he said he could not do Saturdays, and could come in the week while I was at work, I told him to call me and I can explain what is going on in more detail, he would not call, and showed up when he told me he would, and I had to have my elderly mother stay at our home while we were at work due to him not wanting to schedule a time that works for "us", so he knew she would be there as I said in the text, he would not call at all nor answer his phone to me or my family. He showed up and went into my yard and took off a panel, and did not come to the door and just took off and left and texted me and said, "Think you have a slow leak", Before he arrived I told him the leak was not as bad when I had placed a walmart plastic bag into the drain pipe jet to clog the drainage outlet, later when I asked why he did not repair it he would not give an explanation, My elderly mother told him to call me when she let him into the yard, he did not call or anything and did not come to the door to even tell her what he located, he did not call me, he ignored my calls, voice mails, I had a family member call him from another phone, he answered and then the family member said I will let you talk to the customer of the hot tub you worked on today, I spoke and he hung up the phone, I finally asked him what I had done to him and he would not give me an explanation and then finally said after I told him it "could be the drain pipe and could need a new cap you can order it and replace it" I asked him if he could repair the leak, he dodge the question and would not say yes or no, told me to order the part and I could, today I was socked with a Diagnostic fee with an online bill pay where I enter my credit card information through some program, when I paid for my Sauna parts my information was hacked, and I did not trust doing this again, but his diagnostic was "Buddy, it has a slow leak", then after he knew.. thought it was possibly the Drainage Pipe, he text "could be the drainage pipe, dont know for sure, but you can fix it" Nice way to make money by charging people and telling them what they called you for and call it a diagnostic fee, then tell you to fix it

From the owner: Complete Hot Tub and Spa service: proper electrical hook up, wiring, and fix plumbing leaks, pump…read moreinstalls. Diagnose, program and repair any brand of hot tub. Upgrade an old spa with a new digital board and control. Install stereos, pumps, spa disconnect, and more. All brands of hot tubs.. We travel all over Missouri and parts of Kansas and Illinois.

SCAM ALERT! I…read moreinvested over $10,000 in lifetime laser hair removal packages at the spa. After notifying them I would be late to a hair appointment (with advance notice), all future services were abruptly canceled without explanation. Despite multiple good-faith attempts to resolve the issue, communication was one-sided, and I was not refunded for the unused portion of my services. I'm sharing this to help others make informed decisions before committing to prepaid or "lifetime" packages. Be sure to ask about refund policies and cancellation terms in writing.

I've been looking for a place for a good facial. I went here for the hydra facial and it was GREAT!…read more Very relaxing atmosphere. Staff is friendly and helpful. They explained everything to me. I was very comfortable through the entire process. I highly recommend it.