I've only been with them for 2 months and all the sudden they went from $116 for the rent to $195…read more Don't use them, no business ethics. I can understand price increases but to almost increase the rent in the first 2 months of doing business with you. Almost double is absolutely theft. I would not recommend this company to my worst enemy. And then they're telling me in another 6 months they'll raise it again but can't tell me how much. Don't make the mistake. I did and trusting these frauds

Avoid at all cost or it WILL cost you. They get you in the door with the 3 month specials then tell…read moreyou your rate is x amount but then jack the rate without warning. They send you emails that either never make it to your inbox or never actually get sent. Email is NOT a proper form of communication for 1 sided decisions. They raise your rates higher and higher and force you to switch to smaller units then charge you MORE then the larger units. And you pay a $10 transfer fee??? Because why. I've NEVER had this issue with any other storage unit in my LIFE. Some increase by 10% after 6 months some its a year but never in my life have I seen a company this GREEDY and PREDITORY. DO NOT PUT ON AUTO CHARGES THAT'S HOW THEY GET YOU. A $90 increase for a unit that is currently less at FULL PRICE on their website. Do NOT trust the good reviews the staff ask you to leave them when you first get there. There are many others like me with the same issue. They are no better then thugs who shake you down.

Beware before you move you things into the storage unit. They don't tell you as soon as you get…read moreeverything in the unit they raise you rent and not only do they raise your rent once at a significant amount. They raise it again soon after the first raise. It went from one hundred a month to two hundred a month. Read the fine print that they didn't give me before you rent! Just a warning. They did this right after the two bad hurricanes in Fl. They take advantage of people. I had two units and they raised them both. Im getting out and will never rent from them again.

Their facility is rundown looking. The office is dark lit and the staff look slovenly. The come-on…read morewas cheap and by the 2nd month the rent had doubled. I moved to a smaller unit to try and stay cheap but the rent went up again.

Started my unit in 1 year ago at 116 a month the 162 then 213 a month with in a year for a 10x20…read moreunit . Unit leaked have water damaged furniture and mouse infested mouse dropping and ruined over every thing some bowed chewed open and some plastic totes chewed on .

Public storage would have NO stars but that was not an option. Do NOT rent with public storage…read more Accidentally gently pushed on the wall and look what happened. 18 hours later, I have yet to hear back from the manager of the unit or from corporate ( they eventually called and said they would switch units, but I wasn't interested.) But WAIT! I almost posted this without mentioning that I had to call 911 because there was a domestic violence issue where somebody was attacked about 50 feet away in another unit.... @publicstorage 16079 Florida Highway19 N Clearwater #publicstorage #publicstoragesucks #publicstoragesucksbad #publicstorageclearwater

Best storage I've seen. Half the price of other places, clean climate controlled units and…read moreautomatic doors which is a big plus when moving stuff. Kadeem was a huge help, great customer service! I wish I would've found this place first but glad I'm here now.

Use the other dozen of storage units that are down the road from this place. This storage unit is…read morenewer so you would assume it's nicer. However they already have fleas and a fly problem. My daughter and I went to pick up a few things from my unit and now have flea bites all over ankles from being there for 10 mins. And we don't even own a animal! If you're a day late on rent, they will lock your storage unit and charge $20. Vs giving you a week grace period like every other unit place I have used. Don't even waste your time with this place. Plus they charge almost $20 extra for the same size unit as a block up the street because they are newer. But again already has a bad bug problem. I can't wait until I give birth and can get alllll of my belongings out of this dump. $125 a month just to have bugs crawling all over my stuff and to get bit by fleas when trying to pick up my things from there

Raising my price 60% or $72 a month after 4 months. That's just crazy!!! $118 to $189…read more Beware if you rent here that your prices will be raised rapidly, and not a normal 5 to 10%. Folks we are talking 60%.

I rented here cause cheapest place for a 5 x 5, $34. Next month went up to $91…read more Lost place because of Hurricane Helene/Milton plus place of work severely destroyed and My Son and I are homeless. DO NOT RENT HERE. Looking for a cheaper place

I would not recommend this storage facility. The only positive part of our experience was Louis,…read morewho was very helpful and went out of his way to assist us. After a family member passed away, I brought the certified death certificate, Will, and Trust documents as the Trustee and sole beneficiary. However, the manager incorrectly insisted that I also needed Power of Attorney, which is no longer valid after a person's death. We were eventually allowed access only because I already had the entry code. Once inside the unit, we found rat droppings throughout the space, along with visible rat traps in the hallways. Despite the unit being indoors on the second floor with air conditioning, there was clearly a serious pest problem. Roaches were climbing the walls, and when we got home, we discovered rat urine had soaked into several plastic bins. The condition of the facility was unacceptable.

Louis made my day. Helpful, kind and went the extra mile for me. Very thankful. We need more…read moreLouis's in the world

The rat pictured is one of seemingly several to have infested my Extra Space Storage unit (Unit…read more1043 on Belcher Rd. S. in Largo). The other image is of droppings (and styrofoam from a new, still boxed piece of exercise equipment) and a urine stain. There was no food source in the unit -- only woodworking tools, yard tools and exercise equipment. In addition to the rats, the unit had roaches and ants -- and lizards, which were feeding on these otherwise uncontrolled pests. I requested a cleanup, and they refused. I requested help moving out, and they refused. I requested compensation for the cost of the two movers and a truck I had to hire to vacate the unit, and they refused. Renter beware... I was told by the onsite property manager that I would receive contact information for someone within their corporate structure, but this information was not provided. I have made calls to their corporate office in Utah, but the phone system directs me back to the rental site. They did tell me that I should have purchased *their* insurance -- though I am not making a claim for any contents, despite having to clean off rat droppings and urine. I have requested only a reimbursement for the expense of moving out. Not sure of the risk from exposure to rats and all they leave behind, but the smell was horrible...

This storage space is so well managed. Brooke has been there for years and always treats me so…read morewell. The place is immaculate. It's so clean and well-maintained. You can always reach someone in the office when you call. And their customer service is excellent. I would highly recommend you store your belongings here where they're safe and you get great customer service and the place clean and the prices are excellent.

Wonderful people to work with, easy and have prices that make sense. We went there after renting…read morefrom another, more corporate place in town that wanted to more than double what we were paying. No thank you! Bison Storage served us well, did not raise our rates and were easy to work with when we moved out due to no longer needing a storage unit. Support small business, these guys are the best!

I have only good things to say about Bison Storage. My storage unit was close to the front of the…read morebuilding. Very easy access. i could park right in front of the door. Everything was on one level. None of those mazes to get lost in like the franchise places offer. This is a small-run business, very friendly, very easy to work with. I rented an air-conditioned unit and was happy that once i unloaded all of my belongings, I didn't bring home any bugs. I can highly recommend.