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A-1 Electronics

1.7 (6 reviews)
Ultra High-EndElectronics

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Best Buy Myrtle Beach - Willie and Bev

Best Buy Myrtle Beach

(117 reviews)

$$

I ordered a refurbished iPad in excellent condition from Best Buy on line through their app. It…read morewas so easy to do. I had no trouble at all with the app. Yesterday I picked it up and when I got home I loaded it up with all my favorites like my old iPad. Everything was great but when I went to scroll it was difficult. I had to slide up three or four times till it took. Today, Bev, and I went back to Best Buy and they had the same issue with scrolling. The manager said I could get one from the open box /sale/display items to trade. They did not have any so he said to get a new one around that price. I was beyond thrilled to see Best Buy stand behind their product. The Apple iPad is great. Belinda was the sales lady that helped me yesterday when I picked up the item. She is so friendly ,professional, kind and understanding. She was fabulous and knowledgeable. It made picking up the item a joy. Today when I was bringing the iPad back Belinda was at the front door welcoming people in. She smiled big and called me by name. (She remembered me) and asked what I was up too. I showed her the issue and she called the manager over. He took great care of me. I think his name was Shepard. If I got the name wrong please ask Belinda she will remember. Chemo brain hits me now and then. Thomas was the salesman that helped me pick out an iPad. He was knowledgeable and kind. He answered all of my questions. The representative look at the iPad I was returning and reset it. It was scrolling. I tried closing a window and I got an error message. So I did need to return it. Thomas walked me back to the front of the store to check out. Belinda helped once more. Her kindness is greatly appreciated. I'm so happy I purchased from Best Buy Go to Best Buy and you will love what they have. Willie

I spent over $5,000 on TVs in one day. The biggest tv I ever purchased a 77" Samsung tv costing me…read more$2300. Within a month the tv is just a paper weight. No power. Best Buy replaced it. Within two months no power again. Now it's 61 days after purchase one day over the time I can get a refund. I call customer service. Could hardly understand them. I have to go through Samsung. I find out via the reviews that I'm not the only customer with the same problem. Then why is Best Buy and Samsung purposely selling lemons. They tell me I have to get tv repaired three times in order to get some type of lemon clause. Wasted my money and now they want me to waste my time. Will never shop at Best Buy or buy Samsung again. Update: I emailed the CEO of Best Buy and someone got back to me the same day. They will be exchanging the tv with entirely different one. No more Samsung. Hello Sony. They will also be refunding me the difference

A-1 Electronics - electronics - Updated May 2026

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