Debra has very poor customer service and communication skills. Makes customers feel like they're a…read moreburden and not paying customers. On the other hand, Her husband and the girl at the counter were quite helpful. So glad they took the time to talk to me about what I needed.

Took in new Kawasaki mule for first oil change. Was not told anything about all the labor that…read morewould be charged. Our appointment was at 9:30, we waited on mule in the parking lot. Mechanic brought mule out at 11:50. We were charged $420.00 for labor. The charge is $120.00 an hour. Called to complain and was told 2 mechanics worked on mule so had to pay for both. We will never recommend this dealership to anyone and we will never go back What a rip off.

The only place I go to get my bike worked one. Customer service is on point and work is second to…read morenone. Recommend 10/10

Hours need to be updated on Maps. Went yesterday cause it said they were open. The hours on the…read moredoors are only Mon- Fri

Took my bike to this the shop at 8 AM. I was told it would be ready by noon .stop by at 1 PM to…read morecheck on how it was going with bike. The bike wasn't even work on and the the mechanics were talking to customers . The guy at the front counter said my bike was going to pull the next counter set my bike But instead he pulled in the bike of one the guys he was talking with. This was my first and last time I take my bike there. I Believe your word is your bond and if you tell a customer they will be ready than be ready and stand by your word.

From the owner: Our experienced staff specializes in all things Harley Davidson from routine maintenance to full…read moremotor upgrades.

I'm going back…read more Stopped here after two other stores, looking for a new jacket and some gloves. This is my store. I was asked for help as soon as I walked in, told the person what I wanted and they pointed me in the right direction, and they did something cool: they let me shop. Riding gear is very personal: it's the only thing between you and the road if something goes down. You want it to fit. To feel secure, well-made and substantial. And you don't need some "clerk" hurrying you up. Let me be clear: the peeps @the Killeen Cycle Gear shops are not "clerks." They're riders. They showed me the section I was interested in and let me try on every single jacket I wanted without bothering me. I was there half an hour trying one after another and, yes, they checked in twice to see if I needed help, but when I said I was cool so were they. Finally, I started to leave because the only jacket I wanted - a full-leather beauty that fit like a dream, I could not afford. Before I got out the door one of the guys asked me about what was happening. And here's what happened next. That guy found me two discounts I was eligible for, and his partner was able to dig my Cycle Gear membership out of the records even though it did not initially show up on their terminal. Bottom-line? I got out of there with about 35% off my jacket with enough cash to buy some high-quality gloves. Yes. The peeps at Cycle Gear - at least in Killeen - will do everything they can to help you get what you want at the best price available without any sales "BS". Like I said, they're riders, and, who do you want to buy from? Go.

The staff at this location was soooo awesome! They were knowledgeable and attentive, which made our…read morebuying experience great!

The customer service from start to finish is always a breathe of fresh air with these folks. I've…read moregone to salesman Jerry several times for bike purchases and the guy just takes excellent care of me and others before. The sales staff really look after you and genuinely care about your needs as well. They gave me a really good trade value on my Triumph bike and I purchased a new cruiser seamlessly. What I really like about this place is the soul that goes into the experience and the conversations you have while there. It sorta reminds me of a bar, you're not expected to buy anything, there's no pressure and someone is gonna buy you a drink for the hell of it just to say hi. For a moment I was so comfortable here that I thought it would be an awesome retirement gig just to keep up with the community. If you're looking for good deals and great people I'd suggest this place to anyone.

This is my go to dealership and just purchased a new Triumph. I've been buying and trading here…read morefor many years. The staff always treats me right and does a great job. From service, to parts and accessories to new/used bikes, they never disappoint.

Quality bikes at unbeatable prices! Milton is a great guy who will work with you 1 on 1 unlike…read morethose big stores who are only worried about the sale. New inventory arrives just about every week and he has a great selection of bikes priced for just about everyone's budget.

Haven't ridden a motorcycle in a long, long time. The folks at Mitchell's Trikes really got me…read morehooked up with a good bike. This is a family owned business. They treat you just like that, family! I could not be happier with my purchase. They have all sorts of bikes, trikes, atv's and even some auto's. Don't pass them up if your looking for a good ride. It's worth calling or stopping in to see what they have. They also have a business in Kyle, Tx. http://www.mitchellfamilymotorsports.com/trikes-for-sale-in-texas/