The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Would really like to recommend this store. Excellent customer service and a company that stands…read morebehind its product. This experience reinforces why we have left positive reviews of this store in the past. We recently had an issue with an area rug about 2 months earlier. We contacted Ed at the Scottsdale store who was extremely accommodating and allowed us to exchange the rug with absolutely no hassles. We went to the Chandler location where Sean there was incredibly pleasant, patient, and helpful in finding the perfect replace. AZ Rug Company has beautiful rugs and outstanding customer service. Many thanks to Ed and Sean!

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

I bought a beautiful large rug from David at the Antique Rug Bazaar about a month ago. Having moved…read more4 hours north and living on LI temporarily near his store's location, I was a little concerned that the rug might not be the right colors for the room I was planning on using it for. It turned out to be perfect complimentary colors for that room. There was a large supply of beautiful rugs to choose from. David and his wife were very knowledgeable about the fine rugs they have and offered both personal and professional customer service. In addition, their prices were very reasonable for such quality merchandise. I had looked around and knew exactly what kinds of rugs he had and what I wanted. All of these qualities are hard to find nowadays and I am now going back this week to get another rug from him. I highly recommend Antique Rug Bazaar, go there, you won't be disappointed!

From the owner: Welcome! We sell handmade hand knotted fine quality wool vintage and new genuine Persian oriental…read morearea rugs and runners. We have wide collection of rugs in contemporary and traditional classic styles. For your convenience we offer shipping & pick up. Please call us at 5166070070 with any questions regarding our merchandise, services or to make appointment to see our beautiful rugs.

I love my experience here. Mike is very knowledgeable and really go above and beyond on the service…read moreI received. Also, his pricing is the most resonable out of the three show room that is also 4.5 to 5 stars I had visited. He took his time to explain to me and answered all my concerns. This is my first time replacing carpet for entire home and he made it easy for me. I also appreciate the fast turn around to get in my order in just a week to go before my tenant move in. His crews takeout, installed it in just one day, they also vacuum at the end. I came back to my house looking clean and the carpet look and feel nice as well. I would recommend this business to anyone looking for a reasonable price, fast turn around and over all a well done job.

They have a nice store with a big selection of carpet and wood and vinyl flooring. I think they…read morecould do better with follow up with customers.

This is a fantastic place to shop for one-of-a-kind food items and kitschy gifts in general…read more Located at the Tempe Marketplace it is a great stop along the way when spending some or all of your day shopping. From chocolates to peanuts to unique soft drinks and teas, the straight back middle of the store is the place to shop. Some international brands and flavors make it easy to find something for that person who has everything. Off to the right in the front corner of the store is where you'll find a funny book, canvas bag, or Post-It Notes. To the left front of the store, past the registers, is where you'll see cool kitchen gadgets. That's where we get our little plasticware sets to bring to fairs and festivals and road trips. Back left of the store has loads of alcohol - which we don't drink. Definitely worth a stop if you're in the Tempe area and our favorite store of this chain.

I've been to this world market dozens of times each year for years…read more I find the best gifts because there are so many one of a kind items from all over the world. Edible and collectibles. I have tried nearly every licorice they have ever brought in, same for their olives. Mmmmm!! This is a terrific place to find stocking stuffers too. They also greeted you on your entry and I've been helped by a lot of friendly workers. I really enjoy this location. It's my favorite in the valley.

My husband & I purchased an area rug from a lesser quality competitor -who by the way is now going…read moreout of business. Over the past 2 months of owning this rug we've noticed many dozen sharp vertical nail- like structures throughout the carpet. When I called the place of purchase they weren't any help but when I called Ed the owner of Az Rug Co he explained that cheaper rugs use latex glue which then dry like sharp nails. I can take a hammer and pound them down! Also, every time I vacuum, I fill the drum with wool, it's called shedding b/c Ed says they used cheap material! Ed says the shedding will stop so keep vacuuming until it does. What a wealth of knowledge! Thanks Ed, you're the BEST

I purchased several beautiful, high quality rugs from Sean Aripov and he was so helpful and had…read moresuch a great customer service attitude! Our experience was wonderful. I also had an opportunity to talk with the owner (Ed) and he was so pleasant and made us feel very welcome! I would highly recommend this store!

I was introduced to floor and Decor, by one of my tile setters. I never realized how awesome This…read morestore is, they really have such a broad selection! On my sixth or seventh visit, I was approached upon entering the store by a very friendly person named Kat. Kat is a store Manager who immediately started assisting me with my needs! She promptly checked me in so I could get my pick up order started and even helped me get a return done. Kat also refreshed me on how to properly utilize my pro rewards account so that I can reap the rewards down the road as my points stack up. In a time where customer service in general seems to be decreasing in quality-It's so refreshing to meet people like Kat, who care about their job, have a good attitude, and make you feel like you matter, even when you're there for menial tasks such as a return and a small pick up order of 4 boxes of tile. Thanks Kat and thanks floor and decor for another great experience.

Do not purchase floor and decor's LVP. I wish I had seen all…read moreof their comments from clients after two years of installation before I went with this particular product. There's cracking issues and locking mechanism issues that I've now seen other reviews about that, I had no idea about until now. After filing a warranty claim about this particular product that's at floor and decor "NuCore Performance BUTTER TOAST WATERPROOF RIGID CORE LUXURY VINYL PLANK" which markets their product with a "lifetime" warranty for residential is actually not a lifetime warranty and they're denying my claim and offering me a measly gift card for one of the planks that was determined to be defective but once they found out several other planks are starting to have issues. They're not willing to cover any of the others related to any of the other planks that are experiencing locking mechanism issues. If you ever have any warranty issues with floor and decor, please make sure that you hire a third-party and have any extra material or planks you have sent to an independent lab for testing because they actually limit what their "third-party" tester can test for and refuse to do independent plank testing.

The Chandler, AZ Baker Bros store delivered exceptional customer service. Derik was consistently…read moreaccessible to guide through out the design decisions with reflooring our entire 2-story 2,500 SF home (carpet, tile, & baseboards). The Baker Bros exclusive flooring crews were true craftsmen and performed the work as if it were their own home. Any unexpected project developments were resolved in a timely and above satisfactory manner. I would recommend Baker Bros to my friends.

I recently had the opportunity to work with Barb at the Chandler location for a custom rug. As…read morealways, she was most attentive and took so much time in helping me select the best option for my great room. Barb has helped me with carpet, hardwood flooring and other area rugs so she's knows our taste and needs very well. The rug has worked out great and I would highly recommend her and Baker Bros. to anyone!

I needed inexpensive, but still somewhat nice, carpet for a huge home remodel. Jonah was very…read morehelpful in the store and sent me home with samples. I called him two months later to place my order and he still remembered me. Jonah was on-time to his measuring appointment and we were able to schedule the carpet installation for a few days later. The carpet installers did a great job and were able to finish three bedrooms in a matter of hours. The final product looks and feels great!

Great experience from first walking into the store and having Brandon help me right away until the…read morecarpet was expertly installed . They have many choices of carpet that they keep right there in their warehouse and many others that would only take a week to get. I picked two colors I liked from the warehouse and was given nice large samples to take home to decide. Cody came to measure within a few days and the price was very fair and they could schedule quicker than I could even be ready. The carpet installation team, Christian and Jesus, were friendly, efficient, paid attention to detail, cleaned up everything, and did an excellent job and we couldn't be happier with our new carpet. I highly recommend this company.

We stopped in the store to order carpet. I couldn't recommend Roy more! I told him exactly what I…read morewas looking for, he pulled samples, explained what he recommended about the selections, and wrote up our order efficiently. If you are looking for flooring, go to Baker Bros and ask for Roy!

Excellent and professional service with a smile. I never…read moreunderstand why it takes 85 letters to say "great service "