Edited to add: it was a great pinata, very well made and sturdy…read more The mark of a good business is not whether or not they make mistakes because everybody makes mistakes. The mark of high quality service and exemplary business practices is how they handle mistakes. Yesterday afternoon we were supposed to pick up a pre-ordered specific pinata and take it to Austin for our granddaughter's birthday party this morning. When we were ready to pick it up late yesterday afternoon, there had been a mixup on the order and they thought it was supposed to be for a later date . They pitched right in and worked on it overnight and even met us there before regular opening so we could get it to Austin in time for the party. It is dry, it is perfect. EXCELLENT CUSTOMER SERVICE Also very talented with their creations. If you need a pinata for anything, this is the place to go!!!

Got my niece a little mermaid piñata…read more Parking: there is a tiny parking lot in front of the establishment. I had no trouble finding a parking spot both times I went there Cost: The medium sized piñata I got was 27.06 with tax. It is an additional cost to purchase the stick. I believe the larger sized piñatas are 35. Inside the store you can find more than just piñatas. I saw some new year's eve decorations that were very affordable. They also have some candy for the piñata and other types of decorations and party favors. They even have baptism and Quincenera party favors. Overall: it's a very small boutique size piñata store but they do have a huge selection. They also custom make piñatas but make sure you call ahead or they will charge a rush fee Also when you pick up the piñata make sure you bring that recipe back!!

LET'S GET THIS PARTY STARTED!!!…read more As I was preparing for my grand baby's 2nd birthday celebration, I was having a difficult time finding the new Little Mermaid party items and decorations. The first store I visited was the Disney Store in the Premium Outlet Mall. I was highly certain that they would have the new Little Mermaid items, since it's Disney and all. Unfortunately, I was totally wrong. They did not have nada, only the old Little Mermaid items. I found that to be a bit strange seeing that the New Little Mermaid, which is an African American, is a part of Disney as well. The next store I tried was Walmart, which was a complete and epic fail. However, I didn't really expect Walmart to have these items, but was hoping they would, so that my search could end, lol. So much for wishful thinking. Furthermore, I finally conjured up Party City, which should have been my first train of thought since they are in fact a party store. However, my oldest child is 28 years old and my youngest child is 21 years old. I have not shopped for a kid's birthday party in ages, lol. Fortunately, I stumbled upon what I was searching for when I entered the building. The new Little Mermaid party items, played by, African American actress/singer, Halle Bailey were up front and centered on an end cap! I was so shocked and couldn't believe it. Immediately, I grabbed a shopping cart and commenced to fill it up with every new Little Mermaid item I could get my hands on. By the time I checked out, I had spent nearly $300! Geez! I'm so glad my children are all grown up now, lol! Moreover, on the day of the birthday celebration, I returned to Party City to purchase the balloons. I had already gotten all of the decor and party favors that I needed previously, but I waited for the BIG DAY to purchase the balloons. I arrived 20 minutes before opening hours and decided to wait in my truck since that wasn't too long of a wait. However, ten minutes after opening time, they still had not unlocked the doors for the patiently waiting customers who were gathered outside in front of the door. Finally, at 10:20 am, they finally unlocked the doors and let everyone inside, which was 20 minutes after opening time. I immediately hopped out of my truck, went inside, grabbed the Little Mermaid balloons, and headed for the checkout area. I was the first customer in line, and I just knew I was doing good with time and everything. Unfortunately, they were having technical issues with their registers and were unable to sign on. I was forced to wait for an additional 30 minutes while the workers tried to rectify the situation. Overall, my shopping experience was a great and pleasant one during the first visit, even though I was not greeted by any of the workers, nor was I offered any assistance. However, the second visit was a flop because of the technical issues they were having with their system. I don't know, but it seems like they should have some sort of backup system for emergencies such as this one. I am giving them three stars based on the items that were in stock that I sooooo desperately needed. Customer service was just okay. They were not friendly or welcoming but rather nonchalant and distant. They do not attempt to connect with the customers and to go above and beyond to assist the customers in finding merchandise. Also, if the store hours are for a certain time then they should honor that, instead of making customers wait in the hot sun for them to open. They didn't even have the decency or the courtesy to apologize for opening the doors 20 minutes late.

So the lost of stars is because if service. The line is long since there is not enough staff. And…read morewhen you get to the front the staff Ambrey is more focus on other people transaction. So after waiting for long she is ringing things up for me. Then unfocused so it takes even longer. Then a customer that was working with another staff she decides to stop bagging and focus on their stuff. So I just rather bag myself so it does not take forever. It would have been only a 5min transaction if she had the time of day.

I want to thank Sherri at Bering Hardware for going over & above…read moreto find a purchase receipt for me. It's been 6 months and she was so kind to take the time to locate it. Bering is such a wonderful store & Sherri is a perfect ambassador for them. Thanks again!

Gosh, I've been coming to this Bering's location for I guess I would say now decades, wow! There…read moreare so great benefits in coming here to get just about anything you want and in addition ask questions to understand if you have the best option. Parking is close lot so you can get in and out without having to walk acres across a parking lot and the store has lots of helpers / staff if you get stumped. If there isn't anyone proximal, they'll find the expert for that area, lickety split. This place covers the whole gambit of items your needing be it hardware, outdoor living, kitchen, party and paper, baby & kid's items. The list goes on. I particularly shop in the lighting and cleaning section, but I enjoy the coffee and chocolates. They have a few roast choices of what they put out for their daily coffee and allows me some time to chit chat with either the people there or the service attendant. Prices are a bit higher, but you get quick and quality service. I've read some of the other lower rated reviews and it seem many folks have a high sense of fragility over stupid sh..t! Oh the entitlement..... If you get the opportunity, come shop here or give it a walk through the many little sections and see what you can find and use.

I honestly don't have enough good things to say about Lili and this company!…read more From the moment I found them on Yelp, the reviews were indicative of the level of customer service they deliver, along with an equally paralled end product/service!! I only had 2 weeks from the moment I called them, to our event. Lili answered the phone every time I called, and personally responded to every request I had within hours. I gave her pinterest photos of our event vibe & what we were going for, and asked her for her expertise to help us put together a balloon color scheme. We were less than a week from the event, when I had an additional balloon idea and wanted her opinion on whether it would look good/what kind of balloons. So she said she take my idea and research balloons that could bring it to life! She soon found that the balloons I wanted weren't available, but she said she could improvise and bring multiple options on the day of the event - to see what would look best. They showed up even earlier than promised, had already hung the majority of the balloon garland, AND by the time they were finished with setup, I came out to the final set up event space, and they took full initiative to create the perfect balloon wording that exceeded by my last minute vision!! WOW. I will 100% be calling Lili's Balloons for any/all future events. You can depend on them to go above and beyond - ON EVERY ASPECT. Hands down, one of the best vendors I have worked with. Thank ya'll so very much.

Her balloons left everybody speechless . Everybody loved the decorations . It was beyond my…read moreexpectations . Thank you Lili for your amazing setup . Can't wait to call you again .

We had seen the sign for a while, so when we heard it was open we went just to see what they had…read more We ended up dropping $50 on random items. If you've been to Five Below, Big Lots, and/or Cost Plus World Market, you'll notice the similarities. They have a wide array of merchandise, but maybe not as many choices in each product line. So they have party supplies, home decor, personal hygiene, pharmacy items (think vitamins and supplements and OTC medicine), snacks and drinks, toys, school/office supplies, craft supplies, and seasonal/holiday items. They just might only have 3-4 shelf units for any one of those lines. But the prices are great. Don't be surprised if you walk up to the register and you don't see anyone - the staff were friendly, but they were all over the store, cleaning, stocking, etc. So the registers are self-serve. There is a gift available if you download their app and register online, and we found someone quickly to help us redeem it. It was a very nice experience, and we definitely want to go back If you're like us at all, some of the items were things we recognized (brand name) at good prices, and some we didn't recognize and the prices weren't super-great. (Shrug). It's very worth visiting and going through the aisles. We found some great deals and interesting items. Your mileage may vary. But it's worth a look.

From the owner: pOpshelf Houston offers an assortment of home goods, seasonal items, beauty products, arts &…read morecrafts, toys, food & more.

Kandy did a fantastic job. I selected a heart with a lighted "Will You Marry Me" sign and it…read morecouldn't have turned out better. The heart and layout were beautiful. My girlfriend, now fiance, and her daughters were thrilled. I needed help finding a location and she had some suggestions and new which ones she had used before that required permits. Her packages were all laid out and priced so there were no surprises. We will use her again for other special occasions

From the owner: At House of Balloons Events, we specialize in luxury balloon décor, event styling, and custom…read moresetups for birthdays, baby showers, weddings, corporate events, and more. With 8+ years of experience, we’re known for our attention to detail, creativity, and reliable service. Whether it's a small celebration or a large-scale event, we bring your vision to life with style and precision.

Really wasn't all that impressed with this company. The product is great and it was perfect for my…read moreparty however the customer service is awful. I told Stacy (one of the reps of the company) that I wanted to pick up the machine to save on the delivery fee then I changed my mind because I didn't have a "guy" to go with me to help pick it up and drop off. I can't pick up and load a 100 lb machine by myself. I decided that I wanted it delivered instead and she said they couldn't make it happen because they were booked. I said that's fine but I couldn't pick up the machine and drop it off within the time frame she gave me. Latest I could pick up the machine was 3:30 on a Friday. My husband doesn't get off till 5. Same with returning, about the latest I could return was 3-4. It wouldn't be as bad if they would help with the materials and machine. Not just sit in their office having the customer do all the work. The product was great, flavors tasted fine but I wish they were more customer friendly. I wish I would have done more research in this company before renting.

I have used this company for years and they have never let me down. Super clean, like new machines…read moredelivered on time every year.

Rented barricades and a red carpet from Any Occasion back at the beginning of September and…read morealthough the renting part was easy, the delivery part could be better. From my understanding, someone was supposed to contact us the day before the delivery to let us know the timeframe but no one reached out. They actually called us the day of the delivery saying their people had shown up at the business to deliver but no one was there (we were closed and needed to have someone go out to meet the delivery person). On the pickup day, I had to call them to find out the pickup time, which was also not very accurate since they were coming from the Woodlands. I waited until about 4pm for pickup of the items. Other than that, the items were great and the delivery people were super nice and helpful. Just hope that they can refine their delivery procedures so the customer doesn't have to wait around all day for drop off and pick up. We paid approximately $150 for the delivery service since you can't go and pick up items yourself.

SUPER DISAPPOINTED WITH HOW MY MOST RECENT ORDER WAS HANDLED!…read more This was my second time renting tables and linen from this company for my annual holiday party. Last year, I was able to order and rent tables and linen from here and had no problems at all. This year, I order tables, linen, and a 20 x 20 tent with walls. Our event was for December 18, so I requested for the rental items to be delivered on December 17. The initial order was a bit too expensive for my party budget, so I asked our sales representative, Nakeesha Clemmons, to remove some of the extra items to help us with pricing. Somewhere in the process of editing our initial order, Nakeesha changed our setup date from December 17 to December 18. Since the setup date was not something I asked to be adjusted, I did not think to check when the order was updated. On December 17, when prepping the venue for the event with my Event Committee, I became concerned that the rentals had not been delivered. I called Nakeesha to inquire, and she informed me she had me down for setup on December 18. I informed her that, that could not be right as I know I scheduled the order to be setup on December 17; which makes sense since our event was on December 18. I found the email where I originally requestee setup on December 17. I asked Nakeesha to accommodate our December 17 need, and she said she would check with her manager. When I asked to speak to her manager, Jason, he called me back and said the same thing as Nakeesha. I informed him of the issue with our setup date changing. He informed me he was not able to accommodate our need. I am VERY disappointed this happened leading up to our important event. It caused added stress on the date of our event. BEWWARE of this company changing important details without your consent.

some of the stuff equivalent to dollar store for cheaper. the checkout is self checkout.read more

From the owner: pOpshelf Houston offers an assortment of home goods, seasonal items, beauty products, arts &…read morecrafts, toys, food & more.