Wonderful experience! With us going on vacation, and finding a puddle of water in our kitchen,…read moreunder our refrigerator, we needed help right away. Cal & Logan came immediately the next morning and repaired our issue. They provided very responsive service, exceptional customer service and an experienced technician/owner. We will definitely be using them for any future needs, which we hope will not occur.

our seven year old LG fridge freezer failed overnight, and matthews appliance repair were with us…read moreby the afternoon, we cannot thank them enough for their responsive service (and very reasonable call out fee). extremely knowledgeable owner/technician with a no-nonsense approach. would highly recommend for all appliance repair work!

Technician was knowledgeable and efficient. I was able to get repair within the week I calledread more

Do Not Call this repair service....... ...We were Not…read moreadvised of the price of the part they had to order until after the installation, then were slammed with a $177 Bill, after we paid the $133 service call..... We argued that we should have been advised, they refused to comply.The part was was a small dryer on/off switch, no larger than a coffee pod.....We argued with the owner, they said well then we can take out the part, How stupid was that??????? We paid the bill totaling over $300. Had we been advised of the part price we would have declined and purchased a new dryer, as this was an old dryer, about 13 years old, I do not suggest this company to anyone unless you like to pay for things you are not aware of, the owner did nothing to appease us, Very Poor Business,,,,,,,,This is Not how you establish a customer base, This is how you LOSE Customers.........

We bought a Bosch induction range through Atlantic. We found the people at the store knowledgeable…read moreand helpful. There was no sales pressure in our multiple visits, and they provided feedback from their customers, good and bad, on the various models we looked at. The price was the same as everywhere else - Bosch does not allow discounting - so that's not a factor. We deducted two stars for the incredibly poor "installation" job. By the time the delivery guys left, claiming the floor would have to be modified for the range to fit (into our standard size and height cabinets), we were glad to see them go, even though the range was sitting in the middle of the kitchen. We checked the electrical connection before we finished the installation ourselves. There was no strain relief installed, which is a violation of code and not in compliance with the range installation instructions, which warn repeatedly not to use the range without a strain relief. (The strain relief provides protection against damaging the terminals on the range if the cord is yanked, and keeps the cord insulation from being cut by the sharp metal on the cabinet.) We called Atlantic, and the response was "we never bother with the strain relief." It is unsafe and unprofessional to neglect this. What's more, the delivery guys damaged the electrical knockout beyond any normal repair. We came close to declaring the unit dead on arrival and returning it. But then we would be without a range, so we spent the next several hours making a safe and secure electrical connection and adjusting the leveling legs for a good fit. The result is the range looks good and works perfectly, and we are trying to forget about the botched installation. DO NOT let Atlantic install or even un-box your range. They simply throw out parts they think are unnecessary (the anti-tip bracket, for example) and go on their way. Do the (simple) installation yourself, or enlist a knowledgeable friend.

Ease of Use A++ Customer Service A++, Delivery A++ Absolute Life savers. They did what the big box…read morestores could not - sell and install a refrigerator. No lip service just fair pricing and following through. My parents bought all of their appliances here and I don't know why I ever thought to do otherwise. This is the place to go for your home's appliances forget those big box offerings and their empty promises.

Service Requested 6/11/25. Scheduled for the next day 1 to 6. Need new frig…read more Quality of service outstanding. Technician found my problem and we discussed my options. I give the tech a 5 rating.

Absolutely terrible experience with Sears Home Services. I waited around all day for a technician…read morewho never showed up--only to receive a generic text minutes before the appointment saying it's been pushed back again, this time by several days. No explanation, no courtesy call, nothing. Just a vague time window of 8am to 5pm on a day that doesn't work for me. Don't even bother trying to speak to someone. There's no live customer service, just an endless loop of automated prompts and AI responses. Apparently they have no live agents are are an AI only company. Completely unreliable, disorganized, and impossible to deal with. I ended up canceling the service altogether and found a different provider who actually respects their customers' time. Do yourself a favor and avoid Sears Home Services at all costs.

Super helpful with my dishwasher issue that multiple other techs could not figure out! Would…read morerecommend them to anyone who is looking for appliance repair.

Jeremy came to repair my dishwasher. He was prompt and on time. Great communication. He had…read moreto order the part and then came back in time frame he had set up with me. Highly recommend. Super nice guy. Will use him again!

Our Ice maker was broke and we had error messages on refrigerator display. A friend suggested I…read moregive Working Class Appliance Repairs a try. Just two days later Eric gave us a service call. He is very polite, knowledgeable, honest, and diligent. Even though it was the end of his work day and a Friday night, he picked up the part which arrived late that day and came to install it. Excellent work ethics. Highly recommend.

Don't make an appointment with this company. I called 1 weeks ago to make an appointment, the woman…read morewho worked at the front desk or (secretary )scheduled me one week after, after you get schedule you have a frame for waiting on the date of your appointment of 5 hours length. You send all day waiting for the technician to arrived and the "woman" called to reschedule (cancel) 45 minutes at the end of the frame because the technician is late.... horrible customer Service!.

I had a problem with the electric igniter in my fireplace. Two other well-known gas/fireplace…read morerepair companies came & charged me for diagnosis to say they couldn't fix it, and walked away. I called Seagate who promised they would stick with me until they fixed it, and they did. I had an appointment within a week of my call, where Buddy identified the problem, ordered the part and installed it a few days later. We're now sitting in front of our warm fireplace! I highly recommend them, and they are the nicest people.

From the owner: Seagate Gas Works is a local business specializing in L.P. or Natural Gas services! We provide…read morefireplace maintenance and repairs, installation of lines and other gas appliances, conversions, additions, etc. Seagate Gas Works is licensed and insured. No hidden fees or credit checks. For a professional & personal experience, please contact Heather at 910-599-0711. We look forward to serving you!

Shady place, warranty no good stove and fridge failed 12 days from purchase. Ask about warranty…read moresaid we must bring them back in for warranty to check out and exchange if needed. Asked how long this would take reply was 2-3 days. So my tenant was to do without either till they figure out what's wrong. Paid another service company to make repairs. So if my business is no more important than that they don't need it. We have over 300 properties and they are not getting any business from us

Used this company multiple times. Will no longer be using. The stove and the fridge they sent us…read moredid not work. They offer a warranty that consists of you having to bring the equipment back for them to tinker with it or exchange it. When I asked for some wiggle room from management, such as a discounted rate to have a technician go out, they refused. Do not recommend.

I don't know why someone gave Mr Appliance of Leland a bad review and I don't care. MY experience…read morewas a pleasure from the time I booked an appointment on their fantastic website until the time I got their receipt via email. On their website I was able to explain the problem (clothes not drying properly), give the make and model of the appliance and choose a window for service. They promptly followed up with an email confirming the date and time and the technicians name, John. On the day of service I got an additional email narrowing the window of the visit, a text from John giving just about an exact time he would be arriving and another text from him saying he was 5 minutes away (giving me ample time to corral the dogs and kick 'em out back). Upon arrival he went right to work running several diagnostic checks. Ultimately he determined that it was simply a matter of me suffocating the dryer because it was too close to the wall, crimping the exhaust hose. He then proceeded to meticulously, and with great skill, move the dryer forward 3 inches, run another test and pronounce that the problem was solved. He did not bill me for anything other than the dryer's duct cleaning which I had also been able to request while submitting my service request online. John was professional and personable, while I felt like an idiot. I would definitely recommend Mr Appliance of Leland for major appliance repair. As I said before my experience, from booking through the visit, was a pleasure. Thank you John. UPDATE: I finally got around to reading the other review and am just wondering why that person didn't do the research BEFORE the service call. I personally felt like an IDIOT for not doing same as I'm POSITIVE the first suggestion would have been to check the hose. Oh well, I needed the duct cleaned anyway. And of course the dishwasher worked fine because MR APPLIANCE OF LELAND ALREADY FIXED IT!!! I hope other Yelp users who have used them will take a moment to share their positive experiences to help drag their rating out of the mud where it certainly doesn't belong. I based my request on glowing Google reviews after much research to find the best outfit to call. Thanks again John.

Dishwasher was stuck on a Drain cycle. Mr. Appliance technician showed up and after some testing…read morecreated a $443. repair estimate to replace both Controller and Interface boards. Based on a simple Web search, after pushing 2 buttons the Controller Board is NOW RESET and the unit is working perfectly fine again. When I called the Mr. Appliance manager and asked for a refund for such an incompetent service call - he refused to do so. BEWARE - Mr. Appliance offers neither expert service, nor acts in an ethical manner.