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    99 Appliances

    5.0 (1 review)
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    3 years ago

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    Atlantic Appliance & Hardware - Finally Installed!

    Atlantic Appliance & Hardware

    4.5(4 reviews)
    4.5 mi

    We bought a Bosch induction range through Atlantic. We found the people at the store knowledgeable…read moreand helpful. There was no sales pressure in our multiple visits, and they provided feedback from their customers, good and bad, on the various models we looked at. The price was the same as everywhere else - Bosch does not allow discounting - so that's not a factor. We deducted two stars for the incredibly poor "installation" job. By the time the delivery guys left, claiming the floor would have to be modified for the range to fit (into our standard size and height cabinets), we were glad to see them go, even though the range was sitting in the middle of the kitchen. We checked the electrical connection before we finished the installation ourselves. There was no strain relief installed, which is a violation of code and not in compliance with the range installation instructions, which warn repeatedly not to use the range without a strain relief. (The strain relief provides protection against damaging the terminals on the range if the cord is yanked, and keeps the cord insulation from being cut by the sharp metal on the cabinet.) We called Atlantic, and the response was "we never bother with the strain relief." It is unsafe and unprofessional to neglect this. What's more, the delivery guys damaged the electrical knockout beyond any normal repair. We came close to declaring the unit dead on arrival and returning it. But then we would be without a range, so we spent the next several hours making a safe and secure electrical connection and adjusting the leveling legs for a good fit. The result is the range looks good and works perfectly, and we are trying to forget about the botched installation. DO NOT let Atlantic install or even un-box your range. They simply throw out parts they think are unnecessary (the anti-tip bracket, for example) and go on their way. Do the (simple) installation yourself, or enlist a knowledgeable friend.

    Ease of Use A++ Customer Service A++, Delivery A++ Absolute Life savers. They did what the big box…read morestores could not - sell and install a refrigerator. No lip service just fair pricing and following through. My parents bought all of their appliances here and I don't know why I ever thought to do otherwise. This is the place to go for your home's appliances forget those big box offerings and their empty promises.

    Mr. Appliance of Leland

    Mr. Appliance of Leland

    2.3(3 reviews)
    21.5 mi

    I don't know why someone gave Mr Appliance of Leland a bad review and I don't care. MY experience…read morewas a pleasure from the time I booked an appointment on their fantastic website until the time I got their receipt via email. On their website I was able to explain the problem (clothes not drying properly), give the make and model of the appliance and choose a window for service. They promptly followed up with an email confirming the date and time and the technicians name, John. On the day of service I got an additional email narrowing the window of the visit, a text from John giving just about an exact time he would be arriving and another text from him saying he was 5 minutes away (giving me ample time to corral the dogs and kick 'em out back). Upon arrival he went right to work running several diagnostic checks. Ultimately he determined that it was simply a matter of me suffocating the dryer because it was too close to the wall, crimping the exhaust hose. He then proceeded to meticulously, and with great skill, move the dryer forward 3 inches, run another test and pronounce that the problem was solved. He did not bill me for anything other than the dryer's duct cleaning which I had also been able to request while submitting my service request online. John was professional and personable, while I felt like an idiot. I would definitely recommend Mr Appliance of Leland for major appliance repair. As I said before my experience, from booking through the visit, was a pleasure. Thank you John. UPDATE: I finally got around to reading the other review and am just wondering why that person didn't do the research BEFORE the service call. I personally felt like an IDIOT for not doing same as I'm POSITIVE the first suggestion would have been to check the hose. Oh well, I needed the duct cleaned anyway. And of course the dishwasher worked fine because MR APPLIANCE OF LELAND ALREADY FIXED IT!!! I hope other Yelp users who have used them will take a moment to share their positive experiences to help drag their rating out of the mud where it certainly doesn't belong. I based my request on glowing Google reviews after much research to find the best outfit to call. Thanks again John.

    Dishwasher was stuck on a Drain cycle. Mr. Appliance technician showed up and after some testing…read morecreated a $443. repair estimate to replace both Controller and Interface boards. Based on a simple Web search, after pushing 2 buttons the Controller Board is NOW RESET and the unit is working perfectly fine again. When I called the Mr. Appliance manager and asked for a refund for such an incompetent service call - he refused to do so. BEWARE - Mr. Appliance offers neither expert service, nor acts in an ethical manner.

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    99 Appliances - appliances - Updated May 2026

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