My Experience with Re-Bath of Wilmington, NC -- Excellent from Start to Finish…read more
I recently had Re-Bath of Wilmington, NC convert my bathtub into a walk-in shower and install a new vanity. With the project completed and both inspections passed, I couldn't be happier with my experience.
Consultation and scheduling
My consultant listened carefully to my needs rather than pushing expensive upgrades. At 6'5", I needed a higher showerhead and taller glass doors. We also discussed seating, shelving, and materials. Several recommendations actually saved me money while giving me a bathroom better suited to my needs.
I also appreciated the honesty about scheduling. When I signed in late August 2026, the consultant explained that Re-Bath's existing workload meant an early October installation. There were no unrealistic promises of starting immediately. Work began exactly when expected. I value a company that gives an honest timeline and follows through.
Communication and workmanship
Jennifer and Troy communicated well throughout the project. My installer, Terry, deserves particular recognition. He arrived on time every day, worked diligently, and was professional, courteous, and meticulous.
Terry treated my home with tremendous respect. He protected the carpeting and floors, maintained a clean work area, and thoroughly cleaned up outside. With a particularly attentive HOA, I appreciated that care.
He also went beyond the contract. Because my existing floor was slightly uneven, Terry voluntarily installed PVC shoe molding along the base of the new shower to conceal gaps and create a beautiful, custom-finished appearance. I hadn't requested it. He simply saw something that could be improved and took care of it.
Handling an unexpected problem
During installation, an exterior water shutoff valve proved unusable. Having recently moved into my home, I was still learning the property's plumbing layout. Terry and Troy worked to find a solution, ultimately locating another functioning shutoff hidden beneath the soil.
What impressed me was that Terry continued making progress on other work while the problem was being addressed. The issue was resolved without delaying the project. That practical, cooperative approach meant a great deal to me.
The finished bathroom
Installation took approximately four and a half working days. Both the initial plumbing inspection and final inspection passed.
The bathroom looks fabulous! The white shower walls feature a large vertical faux-tile pattern that looks remarkably realistic and gives the space a bright, contemporary appearance. The clear glass doors make it feel more open.
The higher-end Moen fixtures were an especially pleasant surprise. I hadn't fully appreciated their quality and appearance until seeing them installed. The new white vanity and quartz countertop complement the shower beautifully.
Everything I've tested functions properly. The shower drains exceptionally well without pooling, and the glass doors operate smoothly.
Was it worth the investment?
Re-Bath isn't necessarily the least expensive remodeling option, but I now better understand the value. I received an attractive, quality product along with end-to-end service. I didn't have to coordinate multiple subcontractors or manage competing schedules. Re-Bath handled the consultation, materials, installation, and inspections.
The 36-month, 0% APR GreenSky financing available for my project also made the cost more manageable.
Considering the workmanship, communication, dependable scheduling, product quality, and convenience, I feel the investment was justified.
My thanks to the consultant, Jennifer, and Troy, and especially to Terry for his punctuality, care for my property, problem-solving, and exceptional attention to detail.
I highly recommend Re-Bath of Wilmington, NC.