If you're like me, and are new to the area, trying to find good people, these are your guys!…read moreThey were awesome every step of the way, and I'd call them for everything ac, in the future.

Robert and his apprentice solved a difficult hot tub problem (no heat, no flow) quickly and…read moreinexpensively. Very responsive, competent and cost effective. Thanks Robert!

We bought a 33 foot, salt water perma-salt system 27,000 gallons above ground pool from here last…read moreyear and couldn't be more happier and satisfied with our purchase. Katie is our go-to person for telling us what to add when we come in regularly with water samples from winterizing it to reopening it. They use a computerized very detailed test to show how your water is doing. The set-up gentleman crew that came out to our home to grade the land and add sand, level and set it all up were VERY good and very quick. They helped us learn a little about the pool as well. Very good job. We will be purchasing a spa here soon.

I signed a contract 10/2024 to have an inground pool installed. I was told it would take 3 months…read morefrom the signing of a contract to have the pool completed. Work didn't start until January 2025. The pool was somewhat finished May 2025. The contracting team was horrible. Left trash, destroyed property. I was told repeated from the contractor and Sean (owner) that all of these issues were small and we would love the pool when my kids were swimming it. Essentially dismissing all my concerns. May 2025 was the last significant payment required and the last time I saw the contractor and now I cannot get ahold of Sean to complete the work. I have text, called and left voicemail, came into the store, and requested their new project manager call me. No response from anyone. I still need the following fixed and owe the final payment: the wrinkles in the liner in several places, step rail crooked, both steps were not filled correctly, "sharp" places on the incline, concrete on the travertine, a travertine tile is cracked. We paid right at $100,000 for this pool and the job is not complete. Sean said that the first winterization was free with the purchase of a pool. When winter rolled around, they did not properly winterize the pool because I could not get ahold of Sean. Aurora Pools employee said they would not winterize because Sean's team had to do. Whatever the situation, nothing is getting done. Horrible experience, horrible company. Would never recommend buying anything from them. Its crazy how our experience is the exact same from others who have provided their story.

I'm a new pool owners. We got better advice and more education here than we did from our pool…read morebuilder or the "pool school" (I'm actually not sure we were provided a pool school). If I was starting a new build, I would hands-down use Chase at Tennessee Valley Pool & Spas. This will be our go-to pool store. These are the first people in the pool business we have met, in any capacity, where we have confidence that they know their craft!! Nice, patient, and competent! 10/10 recommend.

I cannot express enough on how helpful and awesome the team at Tennessee Valley Pools are! We…read morerecently purchased a hot tub from Andrew, we were nervous about the set up and he put our minds at ease. His team provided the set up, filled the tub, made sure it was working and heating, showed us how to treat the water and made sure we didn't have any questions. Amazing! Thank you all so much!

This guy is very, very knowledgeable and he has a network of experts to address!…read more He also has ways to take care of my inground disaster 2009 built pool. I'll revisit here if that is the only way to contact you. My grandchildren are coming for summer starting Memorial Day, so I truly need my pool to be ready. Yikes!

I contacted DadPool when my pool was so green it appeared almost black. I thought there was no…read morepossible way it would ever look the same again. Not only did he take the time to come treat the pool, he also educated me on how to care for it going forward, so I would not run into this expense or trouble next summer. He was kind, professional, and knows what he is doing. I feel confident recommending him to anyone who may find themselves struggling to open their pool. Give him a call. You won't regret it!

We had some Hot Tub troubles recently. Try like everything:…read morebees, moldy stuff and disconnected plumbing. Will came out short notice and got us up and bubbling in no time. He had to do a good bit of work to get us tubbin' again but he did it all. Wanna support local small business people and get great service and support? Here's your chance! Make sure you call Will and give His company a shot. You won't be disappointed! We'll be calling Will for sure!

Thank you very much Yelp. I found this company on your site and follow through with a single good…read morereview. This tells me that your reviewers are correct. The gentleman who runs this company is professional, very nice, and very respectful. He came through with everything he said, I was able to do most of my dealings over the phone. He gave me an estimate and also gave me some very good suggestions that I appreciate it very much. He was fast and efficient, and kept open lines of communication the entire time. I will be using him again thank you.

TopKnox completed an important basement wall repair for us. They met a short timeline and delivered…read morehigh-quality work that restored our space and peace of mind. Everyone on their team is a good communicator, and they kept us well informed throughout the project. Highly recommend!

From the owner: Welcome to Top Knox Pools, your family-owned general contracting partner specializing in inground…read moreswimming pools & spas. We're all about building more than just a pool—we're here to build trusted relationships with each client and create the outdoor oasis you’ve been dreaming of. Every step of the way, our dedicated team ensures your satisfaction is our number one priority.​ At Top Knox Pools, excellence is our goal in everything we do. We pride ourselves in working hand and hand with you on every step of the project and ensure we maintain direct and timely communication. Whether it's our expert craftsmanship or our warm and helpful customer service, we're here to make sure all your outdoor living space needs are met with a smile and completed to perfection.

Outdoor spas is reliable, helpful and takes care of my Spa issues. From supplies, diagnostics,…read morerepairs and SPA covers when bears eat them. I tried a few other companies and this was the best service I have had in Gatlinburg. 2 services and 1 spa cover replacement. Their SPA cover replacement price was very competitive, and the delivery service.

No frills at this location, but frills aren't necessary for keeping my hot tub in top-top shape…read more It's a bit of a jaunt off the Parkway, but the service is always friendly and they always have what I need. They even throw in a few pointers here and there when I ask. For a hot tub novice like me, that's worth the extra drive.

My usual pool place is closed on Sunday so I came here. I'm a relatively new pool owner, (1 year)…read more There was a surprisingly steady stream of customers coming in this early morning, each with a long list of very specific questions. Andrew did an analysis of my pool water and went through and explained all the results with me step by step. I was very impressed with his knowledge, patience and professionalism.

I want to thank Joe and Kevin, for being so patient and knowledgeable! We had been going to another…read morepool place in town fir years and we were spending lots of money and constantly having issues, resulting in loss of swim time. When we went to open our pool this year, it was a hot mess and took weeks - actually almost 2 months - and all sorts of unique chemicals to fix what was wrong. We started at the other pool place before discovering Leslie's Pool Supplies and Joe and Kevin, so by the time we got to them we were very frustrated and discouraged and had spent way too much, and still had a sick pool. Well, with their knowledge and support, and lots of time and return trips, our pool began to get better - each time. They told us what to do step, by step, and their products were reasonably priced and worked! I also love how they don't try to over sell and honestly, I really love how they educate us how to use less to achieve the best results. We are now enjoying our pool and the water feels great. I highly recommend Joe and Kevin to help you fix and maintain your pool quality, plus I thoroughly enjoy getting to talk to Joe - he's personable and very patient, with all my questions. Plus, they have a free App that helps you save money - each time with auto load coupons and discounts - awesome to actually save money on pool supplies! Make Leslie's in Knoxville - near Trader Joe's, your go to pool place, too - you'll be thankful you did!!!

Premier Pools was the only pool company in the Knoxville area who accepted the challenge of…read moredesigning a pool/spa combo that would fit into the hillside next to my house. They exceeded all expectations. Premier uses the best contractors, and the project was not quick, but it was well worth the wait. Project manager Tommy handled all the details and overcame all the hurdles, making the process stress free. I get so many compliments on this Premier Pool project.

The design and the construction of the pool was flawless. I was swimming 4 months after ground…read morebreaking for both my pool and spa! Billy the project manager was reasonable and responsive throughout the project.

I don't know what it is about Home Depot but I just never have a good experience there. We went in…read morelooking for a grill and although the staff was very friendly and trying to help us, the grill we were looking at was broken. The choices were sparse so we went to Lowe's and found everything we were looking for.

Specifically Schadt Road, Knoville, TN- Generally ALL HOME DEPOTS IN KNOXVILLE AREAS…read more Incompetent people who do not give specific details about delivery and quality of product you want to buy. Once they write down a few details then they walk the paperwor up to the Service Desk (they don't sign their nane to the purchasing form, which NOW I understand) and the poor CS agent fills out information, etc. and she isn't fully aware of all the ins and outs. I blame management of Home Depot for two very bad stores that I had the extreme displeasure of going to and suffering the ill effects of their incompetency. DO NOT WASTE YOUR TIME. GO ELSEWHERE. I'D SAY LOWE'S BUT I FOUND MOST OF THE TWO STORES IN THAT GENERAL AREA ARE JUST AS BAD IF YOU CAN SPEND 5 MINUTES TRYING TO GET AN ASSOCIATE AS YOU ARE ON A1 WHICH MAKES YOU ANSWER SEVERAL MENUS WHICH FULLY AGGRAVATES ONE.