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    865 Pool

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - 865 Pool

    Pool installation

    Pool remodeling

    Pool repair

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    2 years ago

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    Aurora Pool, Spa, & Billiard Gallery - This a pic of the puddles around the ladder.

    Aurora Pool, Spa, & Billiard Gallery

    (28 reviews)

    We bought a 33 foot, salt water perma-salt system 27,000 gallons above ground pool from here last…read moreyear and couldn't be more happier and satisfied with our purchase. Katie is our go-to person for telling us what to add when we come in regularly with water samples from winterizing it to reopening it. They use a computerized very detailed test to show how your water is doing. The set-up gentleman crew that came out to our home to grade the land and add sand, level and set it all up were VERY good and very quick. They helped us learn a little about the pool as well. Very good job. We will be purchasing a spa here soon.

    I signed a contract 10/2024 to have an inground pool installed. I was told it would take 3 months…read morefrom the signing of a contract to have the pool completed. Work didn't start until January 2025. The pool was somewhat finished May 2025. The contracting team was horrible. Left trash, destroyed property. I was told repeated from the contractor and Sean (owner) that all of these issues were small and we would love the pool when my kids were swimming it. Essentially dismissing all my concerns. May 2025 was the last significant payment required and the last time I saw the contractor and now I cannot get ahold of Sean to complete the work. I have text, called and left voicemail, came into the store, and requested their new project manager call me. No response from anyone. I still need the following fixed and owe the final payment: the wrinkles in the liner in several places, step rail crooked, both steps were not filled correctly, "sharp" places on the incline, concrete on the travertine, a travertine tile is cracked. We paid right at $100,000 for this pool and the job is not complete. Sean said that the first winterization was free with the purchase of a pool. When winter rolled around, they did not properly winterize the pool because I could not get ahold of Sean. Aurora Pools employee said they would not winterize because Sean's team had to do. Whatever the situation, nothing is getting done. Horrible experience, horrible company. Would never recommend buying anything from them. Its crazy how our experience is the exact same from others who have provided their story.

    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (2 reviews)

    My usual pool place is closed on Sunday so I came here. I'm a relatively new pool owner, (1 year)…read more There was a surprisingly steady stream of customers coming in this early morning, each with a long list of very specific questions. Andrew did an analysis of my pool water and went through and explained all the results with me step by step. I was very impressed with his knowledge, patience and professionalism.

    I want to thank Joe and Kevin, for being so patient and knowledgeable! We had been going to another…read morepool place in town fir years and we were spending lots of money and constantly having issues, resulting in loss of swim time. When we went to open our pool this year, it was a hot mess and took weeks - actually almost 2 months - and all sorts of unique chemicals to fix what was wrong. We started at the other pool place before discovering Leslie's Pool Supplies and Joe and Kevin, so by the time we got to them we were very frustrated and discouraged and had spent way too much, and still had a sick pool. Well, with their knowledge and support, and lots of time and return trips, our pool began to get better - each time. They told us what to do step, by step, and their products were reasonably priced and worked! I also love how they don't try to over sell and honestly, I really love how they educate us how to use less to achieve the best results. We are now enjoying our pool and the water feels great. I highly recommend Joe and Kevin to help you fix and maintain your pool quality, plus I thoroughly enjoy getting to talk to Joe - he's personable and very patient, with all my questions. Plus, they have a free App that helps you save money - each time with auto load coupons and discounts - awesome to actually save money on pool supplies! Make Leslie's in Knoxville - near Trader Joe's, your go to pool place, too - you'll be thankful you did!!!

    865 Pool - swimmingpools - Updated May 2026

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