Ryan was prompt and thorough in his evaluation and right on the mark with his repair. He was very…read moreknowledgable, thorough and honest. I highly recommend Ryan's Pools for all your service needs.

Gotta watch these people. Told us we had a crack in our filter. Called for a second opinion from…read moredifferent pool place. Surprisingly No crack! Totally dishonest. Shame on them.

Ok I'm going to start with the good stuff. When we first contacted Sparkle Pools, (Oct) it was…read morebecause the previous owner had left tour pool a mess, it is a salt water pool and we had a regular pool before but never a salt one. A tech from Sparkle pools came out and stated that the salt levels were extremely low and that we should add 3 bags of salt to the pool due to the size and that in 6 months (Apr) add three more as that would cover the summer months. Tech was extremely helpful no issues there. Because of this We hired them to clean our pool over the winter as we did not close it being salt water. Nov and Dec were fine then January is were it started to go down hill. They completely skipped Jan cleaning and we had to reach out to them in late Feb because we had not heard from them and wanted to see if they were still coming coming. We got a text that stated that they would be there after we had reached out, got an invoice for the bill but nothing about what was done to the pool or what was needed. In March they showed up later in the month like they had forgotten us again, however we had to reach out again this month(Apr) because we hadn't heard anything. We added the three bags of Salt mid April because it had been 6 months and that was what the Tech had originally told us. Once again all we got was a text saying that they were sending a tech out to service the pool. We got an email from the company asking for a review, I guess my wife clicked the link in the email and did the google review about the communication from the company. That's when I got a call from who I guess is the owner. He stated that our salt levels were too high, I told him that I had recently added the salt because that is what his original tech told me back in Oct to do in April and because there was never any communication other then the text that they were coming, I was following the last instructions that I had gotten. Then the guy said "Well because your wife left a review, we are just not going to service your pool anymore." I told him I did not know of the review but that we never have any communication and that is probably what the review was about and if you don't want honest reviews then why send out and email for them. He said "we send an invoice of what we do to your pool every time" I told him that there is never anything on the invoice of what we should do or what was done, and when we had a pool guy before moving here, they would let us know what was done and what needed to be done on our end and we never got that from this company. But I would except that we need to find another pool company. The techs are good but the communication is terrible and if you can't take a review and fix the issues, then maybe don't ask for a review and or maybe actually follow up with your customers after each service to see what needs to be done.

Sparkle Pools did a great job with pool installation. They also service pool chemicals once a week…read morefor us. All employees are efficient and show up as promised. Gary is the best.

Great company to work with! I have used them for a couple of years now and Dustin and his team…read morehave always gone above and beyond to do the job the right way. I appreciate their honesty to let me know that not all pool repairs need to cost $1,000. My last repair quote from another company was over $1,200. Dustin sent his team out and had me back up and running for $150. Would definitely recommend them to anybody in the Knoxville area!

We had Noah open our pool and take care of it all summer since we moved here to TN in April and man…read moreI tell ya he is very responsible and very knowledgeable of the pools as well as our hot tub, I would definitively recommend him for all your pool/hot tub needs

I called Eddie from Rocky Top Hot Tub Repair in Seymour, TN to inspect my hot tub in a cabin in…read moreGatlinburg, and to let me know whether a repair was possible. He was late 65 minutes and did not call me to let me know about his late arrival. I called him to find out whether he was coming. he had my cell phone. He spent 10-15 minutes at the site, gave me his advice, and he then asked me to pay him $100.00 for his service. He did not tell me about the cost of his service at the time of appointment scheduling. When I asked him why, he appeared uncomfortable (there was no good eye to eye contact with me) and made a comment about not saying for the cost of his service at the time of appointment scheduling by saying "Sometimes, I say it, sometimes, I don't, you are the only one asking me about it". I do value his time and his service, I did not ask for a free service, I just felt that his approach was not professional: (1) Let your customers know how much you are going to charge them at the time of appointment scheduling. I paid him cash $100.00 on Friday, May 23, 2025. (2) Let your customers know, if you are going to be late for more than 30 minutes since the customers wait for you and do not know whether you have a slow traffic, or something else.

Fast service and very polite guy. Fixed my tub in no time. Reasonably priced also. I felt like I…read morecould trust him and he seemed to know what he was doing. My tub is still working. I would use this place again.

This guy is very, very knowledgeable and he has a network of experts to address!…read more He also has ways to take care of my inground disaster 2009 built pool. I'll revisit here if that is the only way to contact you. My grandchildren are coming for summer starting Memorial Day, so I truly need my pool to be ready. Yikes!

I would highly recommend Dadpool and maintenance. They are a family owned business and go above and…read morebeyond to explain how to take of your pool and treat your pool like their own. They also are timely with work and very friendly and knowledgeable.

We have been very pleased with our pool repair. Jose and his crew were awesome. They were very…read morerealistic about the time frame for coming to work for us and very realistic about the amount of time it would take to complete the job. They worked quickly and efficiently and also cleaned up after they finished working for the day each day they were at our home. We had been looking for someone to repair our pool leaks and plaster for almost three years and had received quotes that were outrageous, Jose charged a very fair price and his work is excellent. We highly recommend I S Pool Plaster Construction.

TopKnox completed an important basement wall repair for us. They met a short timeline and delivered…read morehigh-quality work that restored our space and peace of mind. Everyone on their team is a good communicator, and they kept us well informed throughout the project. Highly recommend!