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    818 CLEANERS

    3.4 (60 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - 818 CLEANERS

    Clothing alterations

    Clothing mending and repair

    818 CLEANERS Photos

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    Hard to get all of the tassels in one picture, but here is the damage. Metal showing through each one and non repairable, thanks Nick!
    Sam K.

    I really feel sorry for having to leave such a horrible review to a local small business, but I need to let people know my experience so that the same situation doesn't continue to happen to others like me. I am a stylist and I collect rare and vintage designer garments from all over the globe. I brought in a Craig Green button up with tassels that hang from the garment. I told them when I brought it in, "Be super careful, this is an expensive piece." I came back the next day only to notice that the material on the tassels had all been weathered down to the point where you could see the metal shining through.. I went back to show them the damage they had done on one of my most unique and favorite garments, and they said that the owner "Nick" would call me. He called me and said that he would take responsibility for damaging my garment and pay me, until i told him that it was a $700 button up. He told me that he didn't believe me and that I needed to show him a receipt. First of all, I bought this button up 3 years ago.. I don't have a receipt. Not to mention, I bought it second hand from a seller in Japan. I tried to calmly explain over the phone that he ruined my garment, and he proceeded to argue that, "There's no way it costs that much! You're trying to scam me!" and that, "It's not like you bought it from Nordstrom or something!" As if Nordstrom is the most high end store he could think of.. This clearly shows his lack of knowledge in fashion overall. No Nick, in fact I did not purchase it from Nordstrom because it is a one a kind piece.. He told me that he's been working with clothing for decades and he knows the value of certain items. If that were the case then maybe you'd be able to tell that this item is irreplaceable, and a lot more pricey then something you'd find at Nordstrom.. Then he started looking up random Craig Green button ups from more recent years that were much cheaper, saying that he found the same one online for $300 and I told him I'd love to see that because if that were the case I'd buy that one and resell it for what it's worth! $700!! Haha. I told him to send a picture of the one he found because I knew he was lying, and of course he never sent one picture and kept changing the conversation. Again, I was really trying to keep my cool and explain to this combative man how clothing works but I guess he just didn't want to hear it, so he then hung up on me mid sentence! I called him back and of course he lied about hanging up on me. I know.. comical right? After another good 20 minutes of talking to this man like a child in the most peaceful tone possible, he told me he would give me $300 for what he believed the item was worth. At that point I realized I'm not getting anywhere with this man. I might as well just cut my losses, and leave a yelp review because that's all I can do at this point. Again, I hate to have to leave a review like this but honestly I gotta help protect others in the area around me so that this guy doesn't destroy your garments as well. I've said my piece, go here at your own risk!

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    7 months ago

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    8 months ago

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    4 months ago

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    6 months ago

    We frequently use 818 cleaners. Service is always prompt and courteous. Our items are done professionally with a very quick turnaround

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    3 years ago

    They do not know what they are doing and have a very low level of customer service with high prices. I am not going back.

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    4 years ago

    Very nice staff and they handled my clothes with great care. Quick turnaround. Will be back soon

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    Page 1 of 2

    Ask the Community - 818 CLEANERS

    Review Highlights - 818 CLEANERS

    when I came to pick up the items Ena showed me how the stains had been removed after their extra work.

    Mentioned in 3 reviews

    Read more highlights

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    In Stitches - Felt so beautiful all day

    In Stitches

    (179 reviews)

    Woodland Hills

    Reene was incredible! I could have not imagined a better seamstress for my very special day! When…read morewe first met, she told me that there was no pressure to choose her, but from that very first meeting. I knew that we would get along and that she would be the perfect person to make sure that my wedding dress was perfect on me!! She was funny and fantastic, and the pricing of the alterations were so reasonable given that there were so much to do with the dress when I first presented it to her! Not only was she a seamstress, but she also served as a stylist!! I saw out her opinions on shoes, and she even made my wedding veil, which was such a delicate and much needed addition to my very special day! Above all, she is a woman that I have come to look up to throughout our sessions! I not only saw how hard she works, but I also learned about her life story, and she may appear small, but trust me, she is mighty! She is so popular and well respected that she even connected me with another fellow physician in the area with whom I knew through our doctor circles! I am very grateful for her, and I can't wait to go back to her for other alterations in the future!!

    I cannot recommend Reene enough for wedding dress alterations! My dress had many layers and…read moreintricate details, yet she was able to finish everything beautifully within a month. Reene is incredibly thorough and pays attention to every detail. She even offered thoughtful, respectful suggestions when I brought in 2 different detachable sleeves for my dress. Her work is clean, precise, and truly professional. Beyond her amazing skills, Reene is so sweet and personable, which made the whole process enjoyable and stress-free. If you're looking for someone who will bring your vision to life with care and expertise, Reene is the one!

    Shane Cleaners - The coat was advertised with both zippers but sold only with the silver one, thanks to them I have it now with the black zipper

    Shane Cleaners

    (117 reviews)

    $$

    Woodland Hills

    My wife and I have been coming to Shane Cleaners for over five years, but we won't be returning…read more They've lost three of my wife's favorite dresses on three separate occasions. We should've learned our lesson the first time. How do you run a dry cleaning business and keep losing clothes? That's the entire job. Very disappointing.

    Such a wonderful experience I had here! I purchased an ALO coat that was advertised online with…read moreeither a black zipper or silver but it was sold only with a silver one (see photo) and really wanted to change the silver zipper for a black one and before meeting with daisy 2 different tailors refused to do it because too scared to mess up with the coat! But thank god I met with Daisy and her tailor Peter did an AMAZING job with changing the zipper as it looks SO GOOD and so much better in black! I was even able to choose the exact type of black zipper I wanted prior! It looks absolutely perfect! Very neat and super professional work! On top of this it was very reasonably priced and done in a reasonable delay which I so truly appreciate. I also asked them to wash house pads for long chairs and they fixed a tiny hole in it for free! I'm so grateful! The communication was very easy, Daisy was very pleasant so I can only highly recommend this place to anyone as I definitely will be back! :) and since Daisy speaks a bit of french I'd say MERCI BEAUCOUP! (Thank you so much! in french)

    818 CLEANERS - sewingalterations - Updated May 2026

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