Nat's towing was great. Friendly service, reasonable price. Hope I don't need to but if I do, would…read moredefinitely call them again.

Nice people. Very reliable, honest, and sincere business. No stress. Call them if you need a tow…read moreservice. Strongly recommend. And they are on time too!

I WILL RECOMMEND THEM 100% EVERYTIME! The back of my 4runner…read morewas completely smashed, the bumper was hanging and the passenger side front and back was also severely damaged. These guys offer excellent service with a true "customer first" approach and true commitment of going above and beyond. They kept me informed all throughout the project, had it ready ahead of schedule and gave me my 4runner back beautifully detailed inside and out! They stayed right on budget and even did some touch ups to fix the other small wear and tear scratches. I highly recommend this family owned and operated collision shop 100% everytime.

They are crooks and liars. They had insurance money for 2 months before ordering the parts and…read morelied about it the entire time. They never pulled the car apart to even know what they needed to order until after the first piece came in. Said they can't order the next part because they need more money (despite already getting paid and labor, which they haven't done). Most dishonest people EVER! About to involve police for theft and insurance fraud as Ed (who is not the owner or an employee, but the father of the owner and the only one who answers the phone) won't let us speak to anyone that actually owns or works for the .company

I brought in my van to get detailed on a Thursday. I needed to get it detailed to sell it; it was…read morea condition of the deposit contract that it was to be detailed by a reputable detailing service. I found the website for Hilo Diamond Detailing online; they were the only place in Hilo to actually have a website with their packages posted. I was impressed with that. I made an appointment, hoping for the best. They told me to bring it in the morning, which we did at 8:30 AM. Got the van back at almost 6 PM. I ordered the "flawless" package, which is the highest one that they offer. It sounded pretty comprehensive. Upon receiving the van back after the detailing, I was initially very pleased to see the stains had been removed from the carpets and upholstery. However, since looking more closely at it, it appears that they actually did a pretty half-@$$ job. For instance, there was a lot of off-colored lint stuck all over the seats, which I am going to have to remove myself that wasn't on the seats prior. They only weather-proofed and cleaned the windows on one side of the van. They did no removal of scratches, water spots, or oxidation which was supposed to be part of the package and was one of the specific reasons I brought the van in to get detailed in the first place. I feel the worst thing was they also returned the van in the evening with the interior sopping wet, and had put all the floor mats back in also sopping wet. This I wouldn't have minded if it was earlier in the day and I could have went somewhere to air the van out. But it was evening and I live at an apartment complex so I couldn't let the van dry out. The next day, the smell of "wet dog" was mildly starting to stink up the van, so I had to rush it up to my father's place to dehumidify it immediately, since the buyer has said that she is extremely allergic to mold. I think (and hope) that crisis was averted, but I will see when I show the van to the buyer tomorrow. My advice to Hilo Diamond Detailing: You should put a dehumidifier in the vehicles after you shampoo the seats and carpets. We live in rainy Hilo and fungi move in quickly on any kind of fuzzy or fabric kinds of surfaces that sit wet...just try leaving wet clothes in the washer overnight and take a whiff the next day. Dehumidifying prior to returning the vehicle would be far more professional and would earn you a better reputation. Also, don't claim you will do something in the ad and then not do it. I had to go buy scratch remover to apply myself since they didn't. One more thing, make sure the guys who do the work on the cars are doing an even job. Now half of the windows have water that beads off and the other half are coated in a blurry film of water when it rains hard. A very blatant "fail" on their part. I tried to call today to see if they could at least clean and weather-proof the other set of windows, but we will see if I get a call back.

Nice local company. Very friendly and helpful. Gave me a ride to and from. Did a great job on my…read morenewly-purchased used nissan sentra: interior shampoo and complete detail package. I hardly recognized the car after they finished--in a very good sense! I highly recommend Diamond Detail, especially because the people are very nice and accommodating (most important to me.) If anything is not to your full expectation, they will fix it and do it again, too. Reasonable prices too for a university student like me :-). Thanks guys!

I have been wanting to get my new Bronco ceramic coated but it was just too expensive. I saw an ad…read moreon social media for Zippy Klean and they had some great deals for the holidays so I inquired. I decided on the Worx package and couldn't believe the quality of the work for such a great price! Quick and easy process. Great communication from the staff. I highly recommend this company!!!

Zippy Klean detailed our 2015 Sienna minivan and 2018 Tacoma at our home in Waimea. Both cars…read morelooked better than new. (This was a few years ago.) Excellent, friendly service.

Best repair shop I have found on the island. I highly recommend! The owner is very helpful and…read moreextremely knowledgeable.

I have a friend who gets her car serviced here and just raves about their work. So when our Toyota…read moretundra started leaking some fluid and I freaked. I called, they got me in that day, diagnosed a power steering line leak,fixed it and I was on my way 2 hours later. Their prices are much more reasonable than Lex Brody or Toyota dealership. Can't recommend highly enough.

Debbie was wonderful to deal with. My truck was repaired in excellent condition in the time frame…read morethey suggested. Their dealings with my insurance company were seamless. I would recommend them and use them again.

I met Debbie and the crew many years ago when I worked for the computer industry. Over the years…read morethey have maintained a customer focused attitude and always do excellent work.

Helped get into my vehicle. Clearly knew what he was doing. Nice guy, great price I tipped!read more

Super grateful! AAA was going to take an hour half, luckily Paul was much more efficient. Had my…read morekeys and was on the road in no time.

Came all the way down to Kalapana to open my Jeep after I had called five other locksmiths who were…read moreunavailable/not wanting to come. Great price too. Mahalo Braddah!

Great service, quick response, fair pricing!!! Family owned and operated. I felt like they treated…read moreme as family!