I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

Love this store! They were super friendly when I was buying my PC back in October and answered all…read moreof my questions without judgement. Today my cat chewed through my wifi antenna wire and when I called they let me know they have replacements. I had to send my mom in for me and I had no concerns- their team is just that great. I'm not sure who helped her but she came home with the new antenna and a smile, talking about how nice they were. I won't go anywhere else for my PC needs.

Great place with great customer service, Will definitely be coming in for all my PC needs. THANK…read moreYOU Meta PC

I am the author of Farmer Tice children's books, and my computer is my livelihood. Last week I was…read morecursed with the so-called "blue screen of death" and had tried everything in my bag of tricks to get my computer back & running again. I have nearly 40 years of technical experience behind me and am competent enough to fix most computer glitches. However, this one was beyond even my expertise and abilities, because the file system was completely corrupted. How did this happen? There are lots of bugs in Windows 11, & when I did a system recovery, Windows corrupted the file system to the point of no return. I had most of my data backed up on a separate drive, but there was one file that was absolutely vital, because it contained information that was absolutely imperative to my business, as well as my personal affairs. I immediately got on the phone and called several computer repair services, but none of them suited my timely needs; i.e., I couldn't wait a week or longer. Then, I decided to try Yelp and received numerous replies, but only 1 really caught my eye; the one sent to me by Dominic Danko of GetItFixedAZ.com Dominic came to my house the very next day and was on time. Windows 11 was completely corrupted & needed to be replaced, but he was able to save that important file, which was a life-saver to me. After reinstalling Windows 11, he reconfigured my system & got me back on-line. Then, he helped me reinstall some old (but very important) programs that didn't function with Windows 11 & needed tweaking in order to make them work. Before he left, he also showed me how to access some hidden Windows programs with several tweaks that most people don't know about. I am thoroughly impressed by Dominic's knowledge & talents, his honesty & trustworthiness, & his geniality. His prices were extremely fair & reasonable, and he did everything he promised to do and more. He left me with his business card & personal phone number, which I shall guard with my life. If you are reading this review, Dominic, I wish to thank you once again from the bottom of my heart. I am truly blessed in finding you among the plethora of computer repair ads.

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.

Dana is a patient, smart, and down to Earth guy who'll put you at ease right away. I'm in my 70's…read moreand a definite technophobe. Dana has helped me twice and I highly recommend him. He's prompt, skilled, and reasonably priced. You can't go wrong with this guy! Thx Dana, if you're reading this!

Excellent help today with my PC, new printer, IPad and IPhone. Dana was so easy to understand and…read morework with! This Grandma found him very approachable and non intimating. He did a top notch job and completed everything I had asked him to. He even wrote me notes that will help me remember procedures in the future.

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

We have been customers of ITS for years and I can honestly say that I have never enjoyed the level…read moreof service and persistent problem-solving ability from any of their staff before connecting with Joey Bird. Joey appeared as I was tying to train my replacement and had a massive laptop failure within the first few days. Joey stepped in and created a small island of calm amidst the chaos on day one. The miracle was that he kept coming back to help me find missing files. I'm familiar with IT people with mad skills and no EQ so Joey was a revelation. He managed to take the scattered Frankenstein monster bits of my former system and organize everything for the first time in years. He also talked me off the ledge more than once and was unfailingly charming, persistent and available. Thank you, Joey!

ITS is a business-saver! For midsize businesses, ITS managed IT support takes away lots of overhead…read morecost (from having to hire an in-house IT team), and a lot of stress (keeping your fingers crossed that your server doesn't go down). They've consistently been responsive, honest, and easy to work with. They definitely seem to value quality and won't cut corners, they'll tell you with real candor what you do and don't need for your business to stay up and running. I've really appreciated having ITS in my back pocket, and I'm happy to recommend them to any mid-size business.

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Great customer service and honest. I highly recommend this company for any computer needs. Thank…read moreyou

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you