AVOID AT ALL COST!!!! Horrible. I got 2 slices of pizza, and ask for a bag. After ringing me up he said I need to give him 15 cents. He can barely speak English, so it took me a minute to understand. I said I don't carry cash, and I already asked before he rung me up. I politely ask for a refund, because it's too much to carry. He gives me the bag and says "don't come back." This shocked me so I said "fuck you" as I was offended. He then yelled "fuck you" back, in a very busy store. It was traumatizing and terrible. He was old, missing teeth, short and could barely speak English. read more

7-Eleven - Front of store - Convenience Stores Near Me - San Diego, California

I would love to give this location a ZERO! Normally I use my debit card but chose to pay by cash today. Went in and gave the cashier my $30 and said I wanted to get gas. Went back out to the pump to enter my rewards number and it wouldn't let me. I went back in to ask the worker about entering my number. His response was that the reward program is only on Mondays. That he could not put my number in the system. The whole reason I stopped was to get my rewards off my gas price. I would not have stopped at this location otherwise. I will never return to this location! read more

Stopped by this location (& have in the past) to fill up my tank. This location is super easy to get into & come out of. It's very rare that I see people waiting to fill up. Also have ordered Amazon & Red Box here. The gas dispenser let out a ton of air & for the first time in over 16+ years filling up gas the dispenser popped out of my tank & on to my foot/floor. Luckily not much gasoline spilled & I wasn't injured but it was such a strange thing to experience.. There was a time I stopped by maybe a year or two ago with 20 quarters ($5) & $10 cash. The woman at the register told me they don't take cash or change . Needless to say, I think this very well be the last time I fill up at this location.. read more

7-Eleven - Store front. - Convenience Stores Near Me - San Diego, California

Open 24/7 but no employees are working at 12:00 midnight. Went for a coffee and low and behold ... no employee's were available to take my transaction. Piss poor management. I left the coffee on the counter and went to Starbucks. read more

Chet was a miserable experience. Rude and completely unprofessional. Outside of her the store was clean but not well stocked

So ,Kevin was the rudest person in the store,the line was 5 deep he was checking at a snails pace . he asked for my ID for a bottle of wine .I dropped the ID on the counter and he yelled at me not to throw things at him to just be nice .At that point I was extremely irritated. Why is this checker yelling at me ?.I replied "come on man just give me my stuff".I am 60 years old mind you .His attitude was so bad.when I asked for a bag and he charged me .15 cents so I gave him a $20.you would have thought I gave him a $100with as slow as he counted out the change .This is the first AND last time I will be in that 7/11.who needs crappy attitudes like that when I can go to a 7-11next to my house with great employees !Do better Kevin ,Do Better your attitude sucks . read more

This is the 3rd time I've been here to order a pizza and drink. My first 2 times went great. This time a different employee took my order and when I paid, he went ballistic towards me because I didn't tell him in advance that I was paying using my EBT card, as I've NEVER been told that ever before, including my previous 2 times here my a different employee(same 1 both times). This guy today was extremely unprofessional and unpleasant, even when I asked for some napkins. Yikes!!! UPDATE: To make matters worse, the pizza was ice cold in the middle, and lukewarm at best everywhere else! ‼ read more

Just moved here and this is the closest 711 to my house. I'm a big slurpee drinker. Let's be real that's one of the best things 711 offers. First time I stopped here literally all the flavors were not ready. Tried giving them another chance following week and still same thing. I've gone back 5-6 times and guess what they NEVER work. I now don't bother going there anymore. My little pregnant feelings will just be let down. read more

Yes fresh coffee and great service. I recently moved and was looking for new 7/11. Happy customer

The employees for this 7-Eleven as far as I've been coming here has just went downhill and gets no better, thus making customer service complicated when it doesn't need to be. It's rarely clean, food will not be up to par, and make sure to check the expiration dates! I tend to avoid this particular store. Also, IF THEIR ARE TWO EMPLOYEES WORKING, THAT GIVES NO RIGHT TO CLOSE THE STORE! Chris & Le, work better as a team and communicate. I shouldnt have to fight tooth and nail to get some free air for my tire because these fools want to close the store up. It takes two secs to press a button and you couldn't even do that. Do better. read more

Another some 7-Eleven that says they're open 24 hours but not even close. Closed for eight hours of the day read more

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Got gas here because I was on my way to get bagels at Einstein and didn't want to drive to the Convoy location. Like Convoy, there are 12 pumps and there is rarely, if ever, a line for gas. Place is well lit, clean, and very safe because it's right down the street from the police station. The convenience store is pretty big. They usually have fresh coffee and all the other standard 7 eleven goods. The gas price here is few cents higher compared to Convoy from what I've seen. I think it's because there is less competition here compared to Convoy. read more

7-Eleven - Convenience Stores Near Me - San Diego, California

Plenty of unhealthy food options. Lot of parking and very easy to get in and out. They have some tables out front to eat your food. It makes it nice for a 5 minute lunch. It keeps your car inside just a little cleaner. They have a gas station and their is plenty of space for those getting gas and those not. Some places are so tight cars are backed up into the street trying to get in the parking lot. read more

Poor service. Unable to purchase items due to clerk incompetence. Go to a different 7-11! August 23, 2022 read more

This 7-11 store has the most RACIST employee, whose name is LE based on his name tag. My dad wanted to buy 1 Powerball and 5 Superlotto. LE, who must have issue with listening and speaking English, gave my dad 5 Powerball and 1 Superlotto. I saw and explained the problem. LE immediately told me and my dad to "go back to your country". I immediately told him if we had to go, he should go too because we must be from the same country based on his last name. I also told him that was not how customer service should be. But LE kept going on "fuck you, go back to your country, ...." The customer behind me was like, omg this guy (LE) has a problem. If I was not in a hurry to go back home with my kids, I would have stayed and called the police to file a complaint against LE. I would be surprised if LE could still work there or anywhere else. He would be a great legal risk to any employer that he works for. And this 7-11 may keep losing business if they keep an employee like LE! read more

Rude old employee. I went earlier today and I forgot my card in my car so I apologized and ran to go grab it (he had like 3 ppl waiting) and my sister waited for me inside and she said that he was complaining and specifically said "I hate people like that" how rude of him to say that!! I even apologized to that old man.. I didn't get his name cause I just walked out and he even slammed my receipt on the counter, like sorry you guys are understaffed not my problem. read more

I just step out the store. The young lady who is working here at this time she was rushing me just because she wanted to leave soon or something. She gave me tattered lottery tickets cause of her rushing. Bad service I have ever had. read more

Awww you guys are barely on the grid...what's up with that?...Well honey buns I'm a TRUE fan!...Especially after today!...First, I like honesty, I like it when you make a mistake?...and you correct it!...Unlike the last 7-11 I BBQ'd!,...(read up on it)....This hooray?.. goes out to the Hispanic young man that works in THIS 7-11, He's a big teddy bear of a guy, with a heart to match. Also, the Hispanic lady that works at night, I have respect for her for what she did.. ok..like ta hear it?.. here it goes:...Last night i bought like what?....$70 in tickets?.....Yeah i know, but I LOVE crossword puzzles.....and the dang gone casinos are closed, I mean whadda ya want me to do?..anywho...I after i got home i noticed that...she charged me $80, she double scanned one(it happens). So I called back told her what happened, she told me to come around 6:30 am in the morning when the manager is there, and she'll check the video..and she'll be sure to take care of it... Yeah ok , it WAAAS kinna early just to get $10!..My daughter was like "Momma, for $10?"..I was like "hell yeah-for $10!"..... coz sista' ain't got it like that, Yeah this is a big rich town...I just come from the poorest part!...Heeeey!...(dancing)...Ok anyway...I set my alarm right?..7:02?..Child I was there!...Boom!... but just like she said...That lady had already watch that video?. and was ready for me when i walked in the door!..."You want the ticket or the money?..Most of the cheap stores would have just offered the ticket!..So for handling it like that, I kept the money in the store.....I chose the ticket ... Now since I didn't win on the tickets last night, i went back after I finished my laundry to "re-up"....This time there was the young man that is USUALLY there at night.. before i got out of the car I suddenly realized, that I left my Corona Gloves at home!!!!, I'm gonna keep it real, I was in a serious panic... But I had just come from Walmart right?.., so i immediately dumped everything out of the bag onto the backseat...Yeah, I know, it was a "false sense of security"...but it was better than grabbing that door handle, with that glowing green Hornet slime hanging off of it too!... Once i got inside, I saw that he had on a NIIIICE pair of "PPE" looking gloves......OoOoOoo. "so pretty"...and ya know I got no shame in my game,right?...So i'm like... "ummm (puppy dog eyes) I left my gloves at home?!.. (lifting my makeshift glove with the Walmart logo)..and I wanted to know ahhh, if i could please BUY a pair of those gloves you got on?.I'll PAY you for em'!...(hey i'm southern dont mess with my country grammar!) ..He was so sweet..."aww you can't be leaving your gloves at hooome!"..."Yeah i know but i was in a rush"...(wash day)...He was like "well my boss will be mad at me if she knew i gave you this...but here, it's ok!????????!!!"...."WHAT?"'...That made my day!!!...It really did!... and From me he gets Yelp's highest score!....Because His unselfishness...Is ...AS GOOD AS IT GETS!... Hey?.. I'm no spring chicken, You know?..I've got grown kids!!!...But i'm really praying, that we ALL get past this awful time in America, AND the world!.. Because this Virus? It doesn't CARE who it attacks! No color barriers, No religious preference, This thing will attack anyone, from babies to grandparents!... So see now is the time that we REALLY have to reach out and help each other, even if it's just a pair of disposable gloves!.....So 7-11 on Aero Dr?!...You get 5 stars, For hiring honest caring people!...Thank you!,,,Everyone, Stay safe out there! read more

I absolutely adore the morning shift workers here. It's 6 am and they are the most energetic, friendliest employees ever. I love7-11's deals on energy drinks too! read more

7-Eleven - three cans of energy drink - Convenience Stores Near Me - San Diego, California

Very rude cashier. After nearly 15 years of being a patron at the store, I grabbed an A&W diet root beer and opened it up and took a sip. As I was walking around the store, the cashier told me that I wasn't allowed to open it. Since I'm a lawyer I told him that's not the law. Then he proceeded to tell me that it's a respect thing and how everybody in society knows that. I think this guy thought I was going to run off with his two dollar soda. Not the way you treat customers, especially ones that have been going to your store for 15 years. read more

This place is ghetto as all get. The floor is disgusting sticky and spotty all throughout the tile is cracked and the music is blaring. The Slurpees are usually good and that's the only reason I come here as for my kids. read more

I was stopping by to this 7 11 to get snacks. I asked the cashier guy Le for Taquitos and he just told me like "You get them yourself". Then he asked me if I speak English which I do... He then said "Never mind" while moving on to the next customer in line. I thought in my mind "Excuse me?". I felt pretty offended he had to tell me that and ask me as if I'm a non-English speaker. He was pretty rude. So I went ahead and get the Taquitos in person from myself and paid while telling him I speak English despite the fact he didn't respond back. Supposedly 7 11 employees have to be respectful to their customers including myself. Usually they are the ones who are supposed to get the food for us since I have visited other more respectful 7 11's where they give the food in person. That honestly upset me personally. This 7 11 needs to have new but more respectful trained employees and not have workers like that old Asian guy Le. Never gonna go to this 7 11 again while they have that rude worker. read more

I was so pleasantly surprised by this 711. I came here for some change & also to punch air into my tires. The lady working the cashier was so nice!! She had curly hair & she was just so nice! I've never had such good customer service from a 711 haha. She deserves a raise! read more

This has gotta be one of the nicest 7-Elevens I've ever been in. First of all, it's friggin' spotless. I'd almost consider getting open heart surgery on their pristine floors, but only if I were guaranteed a free Slurpee and a Go Go Taquito after the procedure. It's also only one of a handful of 7-Eleven stores in the San Diego area that has 'fresh' baked pizza! I had a slice that tasted anything but fresh, but it's a nice addition to the roster of unhealthy comfort foods at my favorite convenience store on the planet. If you're gonna hang out in front of any 7-Eleven like a total dirt bag, you might wanna scope this place out. It's like the Dom Pérignon of 24 hour quick stops. read more

Great customer service and friendly staff! Go check em out! I even have cool conversations with each of the Cashiers! You won't be disappointed! There's even a guy opening the door for you too, I try to give him a cash tip whenever I can! read more

First and foremost, I'll be calling this store to speak with the manager regarding the service I got today between the hours of 4pm and 6pm at this store. Since your employees didn't know their store number and weren't wearing name tags (a first for a 7-11 in my experience), I can only identify one of the workers at the time as either Todd or Ted. The other brown-clown with the light eyes is your problem - with his wavy hair, full sleeve tattoos and over sized earnings; CLEARLY this character wasn't hired for his professional chops, or recruited with a more lucrative offer from an otherwise budding corporate firm. He thought it'd be funny to tell me that your card machine would give cash back when it doesn't. After he realized that, he pointed out the fact that you have an ATM in the corner. For the record; there isn't a customer that walks into your establishment that doesn't know how to find the ATM in your store. If I'd wanted to pay a fee, I wouldn't have asked for cash back; and if he didn't know if the machine would provide cashback, he shouldn't have acted like he did. The stupid remark about their being an ATM in the corner just added to an already bad customer service experience. What's funny, is that I didn't need cash because I didn't have any. I need cash because an $100 dollar bill was the smallest bill that I had, and I needed something from the library, who couldn't change a bill that big. After pumping my gas and cooling down a hair, I went back into your store to buy something else with that cash so I could perhaps get a change return small enough to use at the library. What happened next was the height of incompetence. Firstly, the cashier didn't have any $20s and couldn't be bothered to get any, which wasn't too much of a problem. However, I noticed him loading my $100 bill change with copious amounts of bills, and eventually he started to struggle with a change wrapper. I stopped him and asked him how much cash he had already, to which he replied "$70". Are you doing the the math on this? This young man was about to give me $30 in change without so much as asking me if I was alright with that. I told him to cancel the order and give my $100 bill back. For about the next 5 minutes, he struggled to refund the one bottle of Red Line that I tried to buy (all the while, clinching my $100 bill), eventually having to call his colleague over to help him, and eventually releasing my $100 bill. Neither person working knew what their store number was, which is heinous (the police would ask for that same information if there were an incident), but the young man who looks like he just stepped out of a rap video is objectively incompetent, and shouldn't be working in a customer service capacity under any manager that gives a spit in a sandstorm about how their store runs when they aren't there. From the look of your ratings (which don't appear to be getting read), you've got a lot of work to do. Start by putting that unqualified stooge on the unemployment line, and you'll be well on your way to turning your store into less of a red headed stepchild of the 7-Eleven family. read more

I love 7-eleven coffee. Because of that I have been to a TON of different 7-elevens the past 20 years. I brought my 20 oz cup to the cashier (man with long hair, who works in afternoon), and he said $2.29. I was amazed how expensive this was, and have never paid near that price for a 20 oz cup, or even a 24 oz cup. What he said next amazed me even more. He said "we get a lot of businsess, so we upcharge." I couldnt believe he said that too me. I then said "I will stay away from this 7-eleven." He got extremely obnoxious after that, and practically wanted to fight me. The bottom line is, the owner of this store is seriously disrespecting his customers. Its definitely legal what he is doing. But going on yelp and warning people about this is also legal. Stay away from this particular 7-eleven. Because if you do business here, then you are putting money into some huge jerks pocket. And yes it is the one on Aero Drive. I Just wanted to add that so there is no confusion. read more

I bought gas at the Aero Drive 7-11. This is the third time I paid in the store for gas, but each time I pumped the gas, the gas pump stopped before the full amount was reached. The other times this happened, the staff said, "The money will go back on your card." It never did. Today I bought $10 worth of gas. The pump stopped at $9.81. When I asked for the 19 cents back, the cashier, Sergio, told me I have to talk the owner. Yet, - He refused to give me the owner's phone number. - I looked online, and what is listed is the store's fax number. - When I called the corporate offices, I got a call center located outside of the U.S. I could not understand what the person on the other end was saying. I don't like being ripped off when I get gas. CC read more

I came into this 7-11 and the staff member Adam was very very rude. First he tried to overcharge me for a soda refill which is .99 across the board at all 7-11's with your own cup under 52oz. When he was corrected for overcharging me he lied and gave me a story his 7-11 charged more. Then was rude when I asked for the manager, his name and store number, he told me to get out of his store and threw out my receipt (which is on my debit card) so I would not have his information. I'm a 7-11 reward member, I spend a good bit of money with this company but this employee turned me off to 7-11 and I will NEVER GO BACK TO THIS ONE EVER read more

No coffee. I waited in line 13 people and when it was my turn the clerk cuts pizza and turns the hot dogs. Only one person working. Bathroom stinks and floors are sticky filthy read more

Not so bad. Pretty clean, pretty well-stocked, pretty friendly counter-folks. And they have Slurpee flavors I can hang with.

Middle if the road is what you'll get, but that's not necessarily a bad thing. If you drink coffee from here often, ask for their frequent buyer card. Six will yield a free cup. Staff is friendly enough, and the location frequents several various fund raiser car washes if you're into that. The location also had a Red Box if you need movie rentals. read more

Just like all other 7- elevens

I got 2 Aquafina waters for a deal, got to work to drink them and they tasted like flat carbonated water. It was gross! My fiancé took the waters back for me the next day and they exchanged them without question. The new waters were just fine and we left happy :) Not a huge deal but it's nice they the staff didn't question us and helped us out. read more

Just bought their 3 for 3 deal (corn dogs) during my break. got to work only to find out the corn dogs are still frozen!

If I could give 0 stars I would, I've been going to this 7-11 since I got a job close by about 2 years ago. I paid for gas today cash and gave the wrong pump number, so I ran in to give the correct pump number and the teller said the gas was pumped already on the wrong pump....don't know how since I ran right back in. He didn't try to find who pumped it, I was left asking ppl in the store if they accidentally pumped my gas. No one admitted it. So you would think somehow the guy would see who pumped the gas or how they paid and give me a credit on the right pump????? NO he said its my fault since I gave the wrong pump number and refused to give my back my money. I spoke with the manager and she refused as well with a smile, she kept saying my mistake not hers. What happened to customer service, I am out of money now. Not only that the company I work for uses this gas station all the time and spend so much money here. Im still in shock they didn't give me a credit for the gas or my money back. NEVERCOMING BACK contacting corporate!!!!! read more

Bathrooms are out of order, oil spots at fuel pumps, lotto ticket scanner not working. 4 employees doing nothing. Floor is filthy. Disgusting!!! read more

On 9/30/16 I stopped by this station to get $20 worth of gas. I paid the cashier inside. I pumped my gas and when it was complete I looked at the pump and it read $19.70. I left everything alone in case the cashier needed to verify the issue with the pump. When I went back in and explained it, she checked her machine, then went outside to verify the pump. I was just trying to advise them that there was a problem and I was told, "This happens a lot". I followed her back in the collect my 30 cents (principle alone) and I asked how many people must drive off without knowing they might have been over-charged? Fair Warning, check your pump before leaving this station. read more