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    Mission Valley Shell

    2.2 (199 reviews)
    Open • 7:30 am - 10:00 pm

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    Services - Mission Valley Shell

    Handwashing

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    Reviews With Photos

    Dan W.

    Not impressed -- especially for $50. It feels like corners were cut and the job just wasn't done thoroughly. Inside, the cleaning was minimal at best. Dust and dirt are still sitting in the vents, center console, cup holders, and floor mats. The interior looked like it was barely wiped down. Outside wasn't much better. The wheels still had gunk on the spokes, and the tire shine was sprayed onto the trim without being wiped off. The inside edges of the doors (where the door meets the frame) were left dirty, and leaves were still sitting under the hood near the windshield wipers. The pricing also doesn't quite make sense to me. The "Gold Package" is $40 for most cars and $50 for SUVs. I drive a Subaru Forester, which is on the small side -- no third row, no extra-large interior -- but it's still charged as if it's a big SUV. That feels off, especially considering the level of detail that was missed.

    The interior of the vehicle was delivered in the same condition, completely dirty.

    If I could give zero stars, I would. I paid for the Gold Car Wash at this Shell location which clearly states that interior and exterior cleaning is included. What I received was nothing short of a complete scam. My car was handed back to me exactly the same way I brought it in. They didn't even bother to vacuum properly -- the seats and carpets were still covered in dog hair, the floor mats were filthy, and every door panel and cup holder compartment was still dirty. They didn't wipe anything, didn't clean anything, and didn't even remove the small trash that was inside the car. It was painfully obvious that no interior cleaning was done at all. I essentially paid for a full service and got zero interior wash, not even the basics. This place is either completely negligent or intentionally ripping people off. Do yourself a favor and avoid this car wash at all costs. There are plenty of other places in San Diego that actually respect customers and deliver what they promise. This Shell car wash is absolutely not one of them.

    Having to drop my fuel tank during open hours. Hired a mechanic to drop the tank they're going to tow it.

    Poor lighting light not working at the pump negligence not meeting the criteria of safety and hazard because the light at the pump was not working and the wrong pump was a fuel was in my tank and I had to hire a mobile mechanic to drop my tank and now they want to tow me. This is a civil matter

    Kiela A.

    I used to come here often but the last 2 times I've come the quality of service is appalling. I understand it's on the cheaper side, but if they're saying that they are going to clean it, it should be done. I took it there yesterday for the $39.99 wash and I left looking like my car had not even been cleaned. They did not clean the inside of the back window at all and the windows they did clean they did with a soaking wet rag (I was watching him) and it left dirty steak/water rag marks all over the windows. The interior looked as though it hadn't been cleaned at all. I guess I'll have to find a new spot.

    Armor all the tires and trim please!
    Shirley S.

    5 stars for the car wash! They always do a great job and offer a nice menu of services to customize the services you're looking for. I get the gold wash + external armor all for all the outside trim. I love that it's a hand wash vs running thru a machine with the crazy flappers hitting your car all over. Convenient location between the 15 and 163. They have plenty of seating to chill while you wait for your car. The service station has a mini mart for snacks and beverages as well as the fragrance accessories for your car.

    Leighton D.

    Strong 4.0 for the car wash alone. Highly recommend getting the hand wash, especially for SUVs. $40 and for the most part worth every penny when it comes to time and quality. I don't think I've ever had to wait more than 30 minutes for my vehicle to be ready. Always looks really clean when done and the folks working always seem to have a great attitude. They also give a military/veterans discount as well.

    See the glass - they half asses the supposed "hand washed"
    Jane C.

    Came In to get a car wash. My car is filled with sands, and only now I find the time to get them cleaned. I was in the cashier booth. I asked the cashier Which one would he recommended he was saying just get the regular ones. A patron there was recommended the hand wash one for his business. After he step out, the cashier went on recommended the regular one being it's the same. I said I have sand in my car... so it's best for the hand wash one. But I totally appreciated his honestly and not try to oversell it to the women population So the cashier deserve a 5 stars!! When they call me to say my car is ready. I look directly at my trunk and see the sands still where it left itself. I was ticked off and said I specifically asked to get the sand clean because of the "hand wash" $53.99?! I had to drive to the other side and had them redo it, where they missed in the first place?!! Driving a Prius is no lesser than driving an Audi. Especially I am paying a higher price. I had a need to get it clean. Well it is what it is in the U.S. on the other side of the border will definitely treat my car more fairly then the washer in this car wash place. And they just forfeited a $5 tip!

    Pricing
    Wendy G.

    You get what you pay for, and for $30 my SUV came out looking much nicer than when it arrived. They did a good job on the tires and exterior. Was every single spot removed? No. Could more attention have been paid to the interior? Sure. But c'mon, $30 to avoid auto car wash damage and didn't have to do anything myself or pay a lot more/wait a lot more at a higher end detailing spot. It took about 45 min instead of the 20-30 stated, no biggie. Price to quality ratio was fine & location works for me so will be back.

    Didn't wipe down middle console

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    2 months ago

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    10 months ago

    Closed before 11pm and wouldn't sell me my products lazy staff I would recommend going to any other gas station

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    5 months ago

    100 car wash to have dirt spots left everywhere! they don't even clean the rims! Never again

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    1 year ago

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    6 months ago

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    3 years ago

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    1 year ago

    They do a great carwash. They are very slow. It should take no longer than 20 minutes it took 1hour and 20 minutes

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Page 1 of 5

    Ask the Community - Mission Valley Shell

    What time does the Carwash open?

    Hello, We are open at 830am everyday. See you soon!

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    Review Highlights - Mission Valley Shell

    “Had issues w my car & Brennan & Brian gave some honest advice which I appreciated.”

    Mentioned in 3 reviews

    Read more highlights

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    Value Auto Repair - Value auto repair made the National City Chamber of commerce!! They receive "the people love us" award from Yelp!! Congratulations!!

    Value Auto Repair

    (1.2k reviews)

    they're very helpful and honest about the problem and what's needed to be fix will really get fixedread more

    After years of looking for a mechanic and only taking my Subaru to the dealership for all repairs…read moreor maintenance over the life of the car (8 years), I decided to take a chance here. I had a great experience with Alex at Value Auto Repair. I originally reached out through Yelp, and he was responsive and answered all of my questions. His pricing was significantly better than what the dealership quoted me, but what really stood out wasn't just the price--it was his honesty. I came in with a humming noise that I believed was a bad wheel bearing but was unsure. Alex was upfront from the beginning after making the same diagnosis and even encouraged me to get quotes from other mechanics if it made me feel more comfortable so I could make sure I was getting a fair deal. That kind of confidence and transparency is hard to find. When I arrived, he was able to get my car in within about 30 minutes to diagnose it. While the part was being delivered, I went to lunch, and once I came back, he had the wheel bearing replaced in about 45 minutes. Before I left, he took the time to show me both the old and new wheel bearings, explaining how they worked and letting me hear and feel the difference. I really appreciated him taking the time to educate me instead of just handing me a bill. One thing I noticed while I was waiting was how many customers came in who clearly knew Alex. Everyone seemed genuinely happy to see him, several appeared to be repeat customers, and there was an obvious level of trust between them. After my own experience, I completely understand why. Alex also has a great sense of humor, which made the whole experience much less stressful. Most importantly, the humming noise is completely gone, and my car drives perfectly again. If you're looking for an honest, knowledgeable mechanic who charges fair prices and genuinely cares about his customers, I wouldn't hesitate to recommend Alex and Value Auto Repair. I know I'll definitely be back.

    Frank Honda & Toyota Auto Repair

    Frank Honda & Toyota Auto Repair

    (121 reviews)

    Normal Heights

    I recently had brake and suspension work done on my Honda CR-V at another auto repair shop. When I…read morepicked up my vehicle, the rear end was noisy and the ride felt unusually rough. I returned to that shop and asked them to inspect it again, but they told me nothing was wrong and recommended replacing my tires for a smoother ride--even though the tires were only three years old and had just 13,000 miles on them. I then brought my car to Frank Honda and Toyota Auto Repair for a diagnostic second opinion. Mike inspected it and called me right away with a serious finding: the left rear brake caliper bolts were missing, and the right front brake caliper bolts were loose from the previous brake job. This was especially concerning because I had already returned to the original shop and been told the vehicle was fine. This issue could have caused the brakes to seize, putting both my safety and my vehicle at serious risk. I am incredibly grateful to Mike and the team at Frank Honda and Toyota Auto Repair for their honesty, attention to detail, and outstanding service. They identified and corrected a dangerous mistake that another shop had made, and I truly believe their work protected me from a serious accident. They have earned my complete trust and will be my mechanics for life.

    They provided an incredibly reasonable price to replace my ABS brake system and finished it a day…read moreearly. To top it off, they topped of my oil, which was low. I highly recommend for prius owners.

    North Park Auto Repair - Smogging truck

    North Park Auto Repair

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    North Park

    So awesome. If you are scared of someone ripping you off or not competent enough to fix you car,…read morestop your search and just go here instead!! This place was recommended to me by a friend because it's hard to find a reputable auto shop you can trust. Sam was working the phone and computer work and was very efficient. Got me in and taken care of in just about 24 hours. They stay busy for a reason. The mechanics are very good at what they do. My car was making a noise I couldn't figure out and they had a few ideas what it could be and they explained it all to me before doing any work. I gave them the green light with what I could afford and it resolved my issue and they advised me what I should get done next when I can afford it. Would definitely recommend North Park Auto, great business with great people. Thank you!

    These guys saved me $1,000…read more I originally brought my car to another shop, (we will call them Slimy Auto Repair or SAR), because the engine was misfiring. Diagnosis was the spark plugs and an arching coil. Price estimate was $1,600 ON A 2013 BASE MODEL KIA SOUL!!! I called SAR to ask them how they came up with that estimate, only to be met with "Oh we don't set the prices so idk." I sent this estimate to North Park Auto, who called me back to tell me they could do the same job for $664. So I called a tow truck to take my car from SAR to North Park Auto. Tow truck ready, SAR then tried to tell me they could do it for $860. THE PRICE SUDDENLY DROPPED IN HALF WHEN I WAS READY TO TAKE MY CAR AWAY. Out of principle, I got my car the HECK out of there. SAR was my go-to spot before this. Towed my car to North Park Auto, who got the job done in less than an hour (SAR wanted to charge me for over 2 hours of labor). Ended up paying $663. While some people are able to fix these things themselves, I am not, and I greatly appreciate their honesty. They broke down the cost of the parts AS WELL as the labor, and I was satisfied (especially comparatively). Sam, the woman who worked with me at North Park Auto, went out of her way to look at my estimate from SAR and have their techs assess it. She did not have to do that. I am extremely grateful to this shop, and I will be taking my car here from now on. Thank you guys so, so much!

    Thao Auto Repair - Waiting room

    Thao Auto Repair

    (250 reviews)

    Normal Heights

    Came in to get my car's AC fixed and had a great experience from dropping the car off to picking it…read moreup. I received and honest diagnosis and reasonable price of the repair and the service was prompt. I will absolutely be taking my vehicle here for future needs.

    It's unfortunate because I really wanted to give this place a try, it would've been convenient for…read moreus since we manage multiple vehicles, and I was hoping to build a solid business relationship. On 4/14 I brought in an Escalade after replacing the rear brakes because it started throwing multiple warning lights, even though the ABS sensor and brakes were already replaced. I understand newer vehicle technology can sometimes cause glitches even with simple repairs, so I trusted they'd be able to diagnose and fix it. They charged a $130 diagnostic fee, which I was completely fine with. The next day, they said they needed to reset the computer for $390. Since I had already paid for the diagnostic and was told it would go toward the repair, I agreed. The following day, I was told they couldn't reset it and that I'd need a new module for $3,468.54. I declined and decided to get a second opinion from our regular mechanic. I still paid the $390 plus a $13.65 service charge, which I later found out was a credit card fee. The next day, I took the vehicle to our regular mechanic. Within 2 hours, they cleared the stored codes and the vehicle was ready, total cost: $120. No waiting days, no module replacement, and no unnecessary upsell. I waited a couple of weeks before writing this review to make sure the issue didn't come back, and also spoke with Barry to see if anything could be done about the $403.65 I paid. I felt it was unfair to be charged for a service that ultimately wasn't completed. I would've been completely fine just paying the $130 diagnostic fee. Unfortunately, he declined, stating the charge was for their time. I understand time was spent, but from a business standpoint, I wouldn't feel right charging a client for a repair that wasn't successfully completed, especially when the vehicle left in the same condition it arrived. Because of this experience, I wouldn't return or recommend this shop to others. I think it's important for people to know that you may end up paying for work that doesn't actually resolve the issue.

    Mission Valley Shell - carwash - Updated September 2026

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