Great Shell location with hand car wash and plenty gas island. A bit pricey gas because of its location. Decent size store; with your basic snacks and drinks along with scratchers and lotto. Good customer service. I used to wash my car here a lot when I first got it but it got so pricey and across the street they opened a Super Car Wash. read more

Mission Valley Shell - Street view - Car Wash Near Me - San Diego, California

I went in this morning to fill my tank. The screen on the pump wasn't responding to the Apple Pay. So I went inside and Eli was on his phone and asked me what I needed. I told him the screen is not showing that my purchase was approved. He looked at his screen and said it was approved without looking at me. Ok, so I go back out to my car and the screen was still frozen. I went back in and told him that. I also said "sorry to ask you to do your job". He said it's not my job to pump your gas. (not cool, I would lose my job if I said it's not my job). Then he said put the nozzle back in ... which I did. Came back inside again and told him I would just pay inside. He said it's not my fault you don't know how to pump gas. WHAT?! Overall the experience was frustrating and lacked any kind of customer service or professionalism. I considered talking to the manager, but I was afraid that would have no impact on the service ... so here we are. read more

My husband and I have been getting our vehicles washed and detailed here just about every other week for the last five years. We know exactly what the detailing service is supposed to look like because we've received it hundreds of times. My husband had his vehicle detailed yesterday and it looks amazing. I had the same service done today, and my car came back with visible dog hair throughout the interior and seats that had clearly not been cleaned. The photos speak for themselves. What disappointed me most was how the situation was handled. When we brought it to their attention, we were first told the car had dog hair when it was dropped off (which is exactly why I brought it in for a detail). Then we were told it had actually been detailed properly. Then we were told we had only paid for the basic detail service, which was not true. The employee who came out to speak with us was completely unhelpful and dismissive. His solution was for both my husband and me (had to be both of us!) to come back at 8:00 AM the next morning to speak with "Mr. Jon." When I asked whether there was a time window we could come in, I was told 8:00 AM and that's it. After five years of detailing services and countless referrals to friends, family, and coworkers, I expected much better customer service. A bad detail can be fixed. What can't be undone is being treated like a problem instead of a customer. If you're considering bringing your vehicle here, I'd think twice. The quality of service clearly depends on who works on your car that day, and if something goes wrong, don't expect accountability. read more

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Best place to get your car washed and waxed the workers pay such amazing attention to detail and they deserve all the praise for the hard work they do. This is the best car wash in San Diego every time I go here it's a great experience and the quality is always there. Prices are fair as well! read more

Not impressed -- especially for $50. It feels like corners were cut and the job just wasn't done thoroughly. Inside, the cleaning was minimal at best. Dust and dirt are still sitting in the vents, center console, cup holders, and floor mats. The interior looked like it was barely wiped down. Outside wasn't much better. The wheels still had gunk on the spokes, and the tire shine was sprayed onto the trim without being wiped off. The inside edges of the doors (where the door meets the frame) were left dirty, and leaves were still sitting under the hood near the windshield wipers. The pricing also doesn't quite make sense to me. The "Gold Package" is $40 for most cars and $50 for SUVs. I drive a Subaru Forester, which is on the small side -- no third row, no extra-large interior -- but it's still charged as if it's a big SUV. That feels off, especially considering the level of detail that was missed. read more

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If I could give zero stars, I would. I paid for the Gold Car Wash at this Shell location which clearly states that interior and exterior cleaning is included. What I received was nothing short of a complete scam. My car was handed back to me exactly the same way I brought it in. They didn't even bother to vacuum properly -- the seats and carpets were still covered in dog hair, the floor mats were filthy, and every door panel and cup holder compartment was still dirty. They didn't wipe anything, didn't clean anything, and didn't even remove the small trash that was inside the car. It was painfully obvious that no interior cleaning was done at all. I essentially paid for a full service and got zero interior wash, not even the basics. This place is either completely negligent or intentionally ripping people off. Do yourself a favor and avoid this car wash at all costs. There are plenty of other places in San Diego that actually respect customers and deliver what they promise. This Shell car wash is absolutely not one of them. read more

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Had a car wash here and they break my mirror. I will tell al my friends not to visit this place because they can't even fix what they break. Horrible place read more

Poor lighting light not working at the pump negligence not meeting the criteria of safety and hazard because the light at the pump was not working and the wrong pump was a fuel was in my tank and I had to hire a mobile mechanic to drop my tank and now they want to tow me. This is a civil matter read more

Mission Valley Shell - Having to drop my fuel tank during open hours. Hired a mechanic to drop the tank they're going to tow it. - Car Wash Near Me - San Diego, California

After not being in SD for a few years, I was really disappointed with the service I received today. This used to be my go to place, but $40.00 for a wash that only made it look like the dust was removed from the truck, is not what I was expecting. They did not scrub the roof of my truck, it was very dirty, it was still full of the yellow bug poop on the hood, roof, and front end of the truck. Streaks on a black truck are very noticeable (had those). Not the place I remember coming to. Sad. I will continue to go to the place close to where I currently live. I get much better quality work for about half the price, actually cheaper. It isn't about the money, it is about the quality and I don't mind paying for it, as long as you deliver. I can't even bring myself to post pictures of the truck. read more

Closed before 11pm and wouldn't sell me my products lazy staff I would recommend going to any other gas station

100 car wash to have dirt spots left everywhere! they don't even clean the rims! Never again

I used to come here often but the last 2 times I've come the quality of service is appalling. I understand it's on the cheaper side, but if they're saying that they are going to clean it, it should be done. I took it there yesterday for the $39.99 wash and I left looking like my car had not even been cleaned. They did not clean the inside of the back window at all and the windows they did clean they did with a soaking wet rag (I was watching him) and it left dirty steak/water rag marks all over the windows. The interior looked as though it hadn't been cleaned at all. I guess I'll have to find a new spot. read more

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Went for an oil change and asked about a repair to the plastic part under the engine. They got the oil change done 25 minutes before their estimate and they reattached the plastic guard for no extra charge. Came with a car wash too. This is the only place I've found that is honest about cost, does not attempt to overcharge for an oil change, and doesn't try to make you pay for unnecessary repairs or upgrades. Brian is awesome and super helpful & kind. Highly recommend! read more

The price of Gas 87 higher than others Shell of 1 dollar!! That's insane. I never give a bad review! Hopefully the owner or manager whatever will see this review! We all need gas, but we're not a money printer!!! read more

5 stars for the car wash! They always do a great job and offer a nice menu of services to customize the services you're looking for. I get the gold wash + external armor all for all the outside trim. I love that it's a hand wash vs running thru a machine with the crazy flappers hitting your car all over. Convenient location between the 15 and 163. They have plenty of seating to chill while you wait for your car. The service station has a mini mart for snacks and beverages as well as the fragrance accessories for your car. read more

Mission Valley Shell - Armor all the tires and trim please! - Car Wash Near Me - San Diego, California

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Strong 4.0 for the car wash alone. Highly recommend getting the hand wash, especially for SUVs. $40 and for the most part worth every penny when it comes to time and quality. I don't think I've ever had to wait more than 30 minutes for my vehicle to be ready. Always looks really clean when done and the folks working always seem to have a great attitude. They also give a military/veterans discount as well. read more

Mission Valley Shell - Car Wash Near Me - San Diego, California

Came In to get a car wash. My car is filled with sands, and only now I find the time to get them cleaned. I was in the cashier booth. I asked the cashier Which one would he recommended he was saying just get the regular ones. A patron there was recommended the hand wash one for his business. After he step out, the cashier went on recommended the regular one being it's the same. I said I have sand in my car... so it's best for the hand wash one. But I totally appreciated his honestly and not try to oversell it to the women population So the cashier deserve a 5 stars!! When they call me to say my car is ready. I look directly at my trunk and see the sands still where it left itself. I was ticked off and said I specifically asked to get the sand clean because of the "hand wash" $53.99?! I had to drive to the other side and had them redo it, where they missed in the first place?!! Driving a Prius is no lesser than driving an Audi. Especially I am paying a higher price. I had a need to get it clean. Well it is what it is in the U.S. on the other side of the border will definitely treat my car more fairly then the washer in this car wash place. And they just forfeited a $5 tip! read more

Mission Valley Shell - See the glass - they half asses the supposed "hand washed" - Car Wash Near Me - San Diego, California

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They do a great carwash. They are very slow. It should take no longer than 20 minutes it took 1hour and 20 minutes

You get what you pay for, and for $30 my SUV came out looking much nicer than when it arrived. They did a good job on the tires and exterior. Was every single spot removed? No. Could more attention have been paid to the interior? Sure. But c'mon, $30 to avoid auto car wash damage and didn't have to do anything myself or pay a lot more/wait a lot more at a higher end detailing spot. It took about 45 min instead of the 20-30 stated, no biggie. Price to quality ratio was fine & location works for me so will be back. read more

Mission Valley Shell - Pricing - Car Wash Near Me - San Diego, California

Sadly, two bad experiences in a row will make us no longer use this very convenient car wash. They left streaks all over the car windows and didn't wash leaves off the car. They were still sticking out of the windows and windshield wipers. A lot of $$ for very little service. read more

I paid $32 for them to wash my car. They did not wash the exterior well. The lady study checked me in said they would remove some stains on the exterior. I admit my car was dirty, but they simply washed exterior and vacuumed. They didn't even bother to wipe down the interior. I had to wash the interior of my car after paying them to do so and wasting an hour. I'm never coming back here. Yo sure better off driving your car through a car washing machine for 1/3 of the price. read more

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Excellent experience getting my oil changed, quick, easy and they made sure to top off my cars fluids and check the tire pressure. Huge shoutout to Brennan and Amondo for taking care of my Jeep! - Highly recommend! read more

I remember getting hand car wash for 18.00.. now.. it's 28.00.. no matter if it's a two door Volkswagen or a ford 4x4 F-650 large ass truck. The money hungry owner says. They both have four wheels. Like that makes any logical since , dufuss. I can get the same treatment many other car washes in San Diego.. and so I did. It's been great ever since. I can't see paying someone more than I make an hour.. to use a hose. read more

Paid $60 for such a poor and dirty job. Staff very lazy and uninterested in doing a decent service. If they don't have the want to work why even open. When I got there the guy told me it was going to be an hour for the Carwash as they were busy which wasn't true but he told me to come back some other time. I told him It was okay that I had time to wait. 30 minutes later they had finished my car but look at the quality. Save your bucks and don't go here. read more

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If I can give this place less stars I would. We paid for the Gold car wash this morning. We hop in our Jeep and quickly realize they didn't even touch the interior. No vacuum or wipe down. Half ass exterior wash. My husband and I drove across the street to do it our selves. We have brought our Jeep here in the past and they did a decent job. This was inexcusable. I would not recommend giving this "hand" car wash. What a joke. read more

They try to attract you to get gas there by advertising two fuel prices on their large sign and on Gas Buddy. Then when you go there thinking that you're getting a cheap price when you pay cash, if you ask them why you aren't getting the cheaper price at the pump, their answer is that the lower fuel price only applies IF YOU BUY A CAR WASH. read more

I kid you not, this car just received the bronze wash at the shell station. I understand that there maybe spots of dirt left behind but this is unacceptable. I told the guy working there, his response was it needs to be hand washed. I've gone through automatic car washes that have done a better job than this. read more

Mission Valley Shell - Car Wash Near Me - San Diego, California

I choose to get a hand car wash to protect my paint. I paid over $40 every 2 weeks for a year. In the end, my hood paint is damaged with paint swirls. read more

Worst car wash I've ever taken my jeep to. After they MADE me get a $40 hand wash because they said my jeep was too dirty I could still wipe dirt off with my hand. The back of my jeep was not vacuumed at all and I was told I need to get it shampooed to get dog hair out. My front seats were still covered in dust as well. My floor mats were not touched and the dash was very poorly whipped down. I brought this up to them and asked for a refund and the told me I could not get one and they didn't offer to even fix the things I pointed out. DO NOT GO HERE IT IS A WAST OF MONEY!! UPDATE REFUND WAS GIVEN. read more

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Had issues w my car & Brennan & Brian gave some honest advice which I appreciated. Never over sold me. I look forward continuing work them again! read more

$24 for a lousy car wash. Bugs still on the front of the car, spots on the roof, and windows partially washed. When I pointed these items out to the cleaner he said I paid for the cheapest car wash. When I pointed it out to the owner I was told, "that's why we have different levels." With a wet cloth and a little pressure I removed the spots on the roof and on top of the truck and the front grill myself. It's what they should have done. If the marketing plan is to do a terrible job in an attempt to upsell to another level, it's not customer-focused. read more

I only get my truck washed about every 3 or 4 months and usually go the place up on Clairemont Mesa but got a sticker shock when they raised the price of my usual job from $50 to $80. So, decided to try this place because I like to patronize the businesses in my neighborhood. Mistake. Paid $40 for a hand wash that was definitely not worth $40. Mud on the quarter panels that could be scraped off with my nail, streaks of dirt visible, rear window seal requested to be wiped down wasn't, and no air freshener. Basically, a carwash I'd give a kid five dollars to do. But, I guess the onus is on me for not looking it over well before I left. Anyway, lesson learned. First and last time. read more

I've never reviewed a gas station before but this place really pissed me off! Gas prices in California are bad enough but then you come across scammers like these! From the street they have a sign like most gas stations with two prices. What does that mean? Well at pretty much every gas station I've been at all over the country it means cash and credit price. Well after I go there and try putting gas for the cash price unsuccessfully a few times I go inside. I tell them I would like to pay cash for the cash price. The guy grins and says their cash and credit price is the same. So what the hell is the cheap price outside? Oh that only if you buy a car wash. Seriously? Don't come here unless you want to over pay for gas. read more

Do not waist your time or money at this place, the service sucks, car wash sucks, an manager is lame! The car wash is understaffed and the staff they do have is slow and incompetent. Have had several bad experiences and will never come back. DO NOT COME HERE!!!! read more

Mission Valley Shell - Washing cars with a water hose and bucket of dirty water, might as well do it yourself at home and same $30. - Car Wash Near Me - San Diego, California

Came for an oil change. It was honestly one of the best prices in San Diego. And they hand wash my car for free at no cost I guess this is a regular courtesy service when anything is done to your car at the shop. Places like this don't exist anymore a good hand wash and cheap oil change! I will be getting many more services done here. read more

Mission Valley Shell - Oil change and hand wash less than $43. - Car Wash Near Me - San Diego, California

Worst car wash ever .. Took my car today they only washed it from the outside , they did not even bother cleaning the tires or the inside , never going back there again ! read more

Mission Valley Shell - The inside of the car after they washed it .. Never been touched !! - Car Wash Near Me - San Diego, California

I have to say that I was completely surprised when I got into my car this afternoon, after getting a basic car was for $13.99, because I was in a hurry. When I got into my car in the center of my car there was $30 that they found in my car!!!! They easy could of taken the $30!!! Instead These guys were honest and left it in my car because it was my money. That NEVER happens now days! I was completely blow away!!!! Thank you!!! I do I have to say that I always come here to get my car washed and they do an okay job.... read more

Mission Valley Shell - Please look at my other post regarding this picture. I was not able to post it here :) - Car Wash Near Me - San Diego, California

100% WORST "car wash" ever. I left with my truck looking the same as it was when I got there and BLOOD on my passenger side door. I go to this place because it is advertised as 100% hand wash and normally it is decent with a few streaks or water marks but today zero effort! There is sand and dirt still inside as if there was no vacuum at all. The exterior is as if there was no wash at all or they used no soap and did not scrub/ wipe down at all. There is clear dirt and grime all over the roof, door handles, lower panels of the doors and all along the truck the bumper and truck bed rails. Not only does it seem like they just moved my truck from the vacuum line without any wash; the guy supposedly wiping down my truck from the wash cut himself or something and left blood in the side of my passenger door. I arrived around 1:00 and this disgusting mess took them until 2:45. If it wasn't .25 mins away, about to be traffic time, and if I didn't already spend basically 2 hours there I would go back right now. I paid 40.99 for a streaky window wipe down, half ass window shine with a bloody accessory. WOW!!! I should have paid $10 for the damn drive through laser wash. I get that it gets busy and things get backed up but there is no excuse to pay for a "deluxe wash" at suv/truck price which includes: hand wash with soft mitt, vacuum interior, dash and console dusted, windows cleaned inside and outside, EXTRA attention to bugs & spots, air freshener, leather protectant, armor all interior, tire and wheel treatment. This is all that is listed for the 100% deluxe wash. There really is nothing more to say- if you like paying for no changes to your vehicle with a addition of not a free scent but a touch of blood then this is your place. Literally go anywhere else!!! TOTAL WASTE OF MONEY!!!!!! read more

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The roof does not cover over the top of the pumps so if it's raining and you need gas, you are soaked. And the floor underneath isn't flat so there are puddles everywhere including where I stepped out of my car into a puddle the size of my car and now my socks are soaked. Thanks Shell you suck! read more

Mission Valley Shell - Good thing it's not RAINING - Car Wash Near Me - San Diego, California

Shout out to Brian the manager today for the military discount on my Carwash! It was greatly appreciated. You have my loyalty for your loyalty to military folks read more

Mission Valley Shell - Fresh carwash on Tuesday! - Car Wash Near Me - San Diego, California