My props to this 7-11 for being maybe the cleanest, nicest (both in terms of the building and the experience) and stocked of any location I've been in. I'm not going to get to carried away in a review of a convenience store, but I must give credit where credit is due. This is a store run by folks who care about their business. I popped in for a water and a coffee while in the neighborhood. I was happy to find I was greeted right away. The store was super clean inside and I even spent a lot of time browsing the aisles. Unlike other locations I've been in that look sad and picked over, this place keeps a nice stock on its aisles. I bought some lotto tickets as well, feeling lucky. Maybe the best part of the experience was that the ticket generate two familiar numbers: 7 and 11. Who knows? Could this be my winning ticket? read more

7-Eleven - the front of a 7 eleven restaurant - Coffee & Tea Near Me - Rocklin, California

Our go to for movie night treats. Gotta love the ever changing slurpee flavors! We are always greeted with hello's and smiles. Clean and well maintained. read more

First time to visit this store to get lottery tickets and the cashier was efficient and nice. read more

7-Eleven - the front of the store - Coffee & Tea Near Me - Rocklin, California

DO NOT GO TO THIS 711... First of all when I came to the store I asked for water with my friends, when I got the water the clerk gave me the water and said "Here is your water and never come back" me and my friends were confused, also since it was very hot my friends was just drinking water in that 711 and the clerk came up to them and asked "Are you guys buying anything" they said no and then he said "Then get out of the store." We were very confused because we were polite and didn't do anything so if it is possible can you please hire a new clerk read more

Every single item in this convenience store is 30-50% higher than the gas station down the street. It's a sham and the owner should be ashamed. read more

Called the store on 5/28/24 in between 2-3 am customer service was outstanding super helpful individual sorry I did not ask his name. Who ever I was speaking to I hope he gets the gratitude he deserves. It is not easy working overnights away from family/home hats off to this gentleman I spoke to this morning regarding info about items being sold in his store. read more

Only 7-11 I always go to, because they are not dirty as others. Employees are really nice. The store is clean and always stocked.

Bought a soda and when I opened it, it smelled foul. I took it back to ask if I could exchange it and was told I could not. So they sell bad product and then don't exchange it once they are notified. Won't be stopping there again. read more

They never honor the 7-eleven app deals even if you've redeemed points. They'll remove the app promotions. Other than that I don't mind purchasing from here. read more

1) Count your change. The night shift guy will always round your change down; in dollars. 2) Check your total. They don't actually ring anything up. The register isn't even on half the time? 3) ask for a receipt. See number 2. It's just fun to watch the crooks squirm. 4) check the expiration dates. I once pointed out that half the milk and eggs were expired by a month. Fair mistake. Two weeks later, same produce, same expiration date. 5) don't complain if you got thin skin. If you do any of the above, expect a tirade of insults. 6) don't complain if you can't defend yourself. Complained to the owner. He applied a free drink to my name. Wonderful, if I redeem it, no the guy who just blew up on my will be able to put a name to my face. 7) the owner just doesn't care. Told me he addressed the issues; came back and it was the same crap. 8) Leave plenty of time to check out. Night shift guy is on his phone an cannot be inconvenienced with actually doing his job. Just don't shop here. Even Walmart is a better option. This place really needs to close. read more

Watch the price they are ringing things up for, I was charged 3.59 & 3.69 (same pack different price) for 2 15 piece pack of 5 gum, when the true and correct price is $1.99. Not only are the employees rude, they are apparently creating whatever # they want to charge, nice! read more

Losses it in the service. This location is well stocked. They have a good selection of items. Even some good cigars. The service is just plain bad. I have been here a few times and still go if it is convenient. Each time when you get to the counter the staff is unsociable at best. Never a hello or thank you. Maybe there is a language barrier but they could at least say thank you or smile. You have to watch them scan also. I have had a few times were they double scan an item. Then of course say they didn't = point to the two bag of chips on the payment screen and one bag on the counter and get a grumble. Not a first choice. read more

$1 Slurpees I've only become a regular here because of the Mondays $1 any-size Slurpees! It does run out by late afternoon so it's better to come in early. I was also told that it's $1 any-size coffee on Wednesdays (now I'm not sure if that includes iced-coffee - sorry, I'm not a coffee drinker), and on Fridays is $1 any-size sodas. So far, I've only taken advantage of the $1 Slurpees on Mondays. What else have I tried here, yes, their nachos. I usually don't buy these things in convenient stores but I halfed it with my co-worker, the processed cheese was too spicy for me! This location is the closest 7-Eleven from my work so it is quite convenient. Review #0157 read more

Really too lazy to clean your bathrooms so you just lock them? What a joke. Covid is transmitted through the air not toilet seats. Not that they really care. None of them wear masks anyway. read more

Indian girl that works in the morning is always on her phone, ear buds in the ear & talking, not only talking but shitting talking about the customers. She doesn't realize it's 2022 & people know more than 1 language now days. SHE HAS ABSOLUTELY NO CUSTOMER SERVICE whatsoever!! She needs proper training & hello it's not hard to be nice & great people coming in and out. You're in the service industry after all. read more

Indian girl that works in the morning always has an attitude. Did not say "hi" once or "thank you". She just looks at you, scans your items, stares at you while you get your payment ready. During the whole transaction, there was silence. read more

I normally would never rate this place poorly because I come here all the time and have always had really good customer service experiences, however tonight was a major exception to that... I paid for a Puff Electronic Cigarette and they knew I normally come in and basically already had it on the counter before i even asked him for it. I paid for it and left. Once i opened the package about 2 hours later it was COMPLETELY defective, like it was packaged fine but the item was totally defective didn't work at all. I assumed that if I came back and nicely asked for a exchange on it the gentleman would agree to it because i was scammed out of $15. When i explain everything that happened and show him the original packaging, puff, and receipt indicating when i bought it he completely disregarded me and kept saying "no no no" whenever I tried to get a word out... I asked him "so you're saying you sold me an item that is completely defective and you aren't going to give me a exchange or refund" and he just continued saying "nononono" and so then i just left. Pretty shitty customer service if you ask me, if you're looking for electric cigarettes don't buy them here because they obviously buy fake 3rd party items that ship defective. read more

I appreciated the kindness of the clerk to my daughter and I -went beyond just civility.

We stop here all the time after our walk. Everybody here is always been so nice and courteous. The store is really clean as well. Very nice place as far as 7-Eleven goes. read more

I live nearby this 7-eleven, so I can't do anything else but love it for the convenience. They're always well-stocked and have what I need (mostly alcohol) and they keep it all clean and organized. The employees are also the best I've experienced. In total, there's about 20 parking slots. They never get all filled up, but the store still gets a lot of customers from noon to evening. As with all convenience stores, this place is no exception to the visitation of night dwellers. They vary from polite to rude, but they're way better here than they are back where I'm from. In the ghetto! You'll get your occasional loitering teens, but they're alright. Now, I've never needed to use the bathroom here, but they close it at night, so be cautious with your bladder. Regardless of some small faults, I enjoy this 7-eleven, and I'll always prefer coming here for my needs. read more

I'm not normally a customer of convenience stores but I stopped at this one the other evening to turn in a winning Lotto ticket. What a mistake. I buy my tickets with the future play which allows you to get any number of consecutive draws up to the value of $20. Thus, a single pick with Power Ball or Magabucks at $2 a draw would be 10 consecutive draws. Turn in a winning ticket, mine was for $2, and you get an exchange ticket for the remaining draws and your winning money. The older man behind the counter initially refused to give me my exchange ticket. I finally got it and he then decided he wasn't going to pay me my money. Naturally his English disappeared along with even the most minimal sense of customer service. Not that he showed much when I entered the store either. At this point a younger man of the same family or country appeared and the two got into a long argument over what to do with my ticket and money. I didn't understand a word but it was clear that the younger man was trying to convince the other person that I was owed both an exchange ticket and $2. This argument went on for a good 5 minutes while I stood there reminding myself how wonderful diversity is. Eventually I did get my ticket and my money but not without a final hateful glare from the first clerk who was convinced that I had somehow cheated him. read more

Always friendly Always clean Good selection of items to chose from. Decent prices. Well lit parking lot Mondays are $1 slurpees! YUM read more

This 7-Eleven has the rudest customer service the guy that works behind the counter never ever says hello because he's too busy on the phone the entire time you were in the store he is speaking to someone on the phone through his earpiece he ignores you when you're talking to him he ignores you when you walk in because he still on the phone with whoever he's speaking to it doesn't matter if it's five minutes you're in the store or 20 minutes he will stay on the phone talking to whoever he's on the phone with through his earpiece and completely ignore the customer and then when he goes to ring up your items he doesn't even allow you enough time to enter your phone number to get your credit and your rewards points he just tells you your total this 7-Eleven Hass to be the worst I don't know if it's family owned because it seems like most of the 7-Eleven's in this area all treat their customers the same they don't speak to them they don't acknowledge them and they are always on the phone on their Bluetooth talking to someone else in another language it's very rude very disrespectful and I will tell everyone I know to not use this 7-Eleven I am over how rude they are and I am over how disrespectful they are when we walk into a store to spend money at their store they cannot even stop and hang up the phone and have to still continue a conversation with a third-party read more

Stood at the counter waiting for cashier for atleast 4-5min before he came to help me as I waited at register. Was the only person in the store the entire time. As soon as he decides to come ask what I need, 10 other ppl enter the store and of course he has to help them before getting my propane. Now ive waited 10min outside for him to finally come do exchange to no avail. Meanwhile, my food is sitting on my BBQ with no heat as I wait 20 min at this location, for the right time to get the tank. read more

Nice touch with the Oakland Raider trinkets filling the end cap of this 7-eleven out in upper middle class suburbia. I guess that would explain the sudden surge of the soccer moms with the Raider Nation or "Black Hole" bumper stickers on the back of the Mercedes SUVs. Beyond the great selection of Raider collectibles, one will find the standard convenience store fare in a new, clean and organized fashion. The landscapers of the community should enjoy their newest lunch and breakfast hot spot with the extra large, Big Bite and taquito case and double spout, quasi cheese, dispenser. A third stop by on the way home for a sixer of Bud Light and the day has been made. read more

I have only been to this 7-eleven a handful of times but each time I am able to find whatever I need to grab in a hurry before work. This store is always fully stocked and even has extra stuff that many other convenient stores don't always have. It is also a lot cleaner than many others I have been to. I usually go to the Blue Oaks store just because it is on the way home but I do like this one better. My last visit I had called to see if they had my favorite Jalapeno Cream Cheese taquitos because the Blue Oaks store had only one and did not understand me when I asked if they had anymore in the back. Lol he kept thinking I said put it back. The guy for this store said on the phone he would be happy to prepare as many as I like so we headed from the Blue Oaks store over to this Rocklin one. They also had a Doritos hot foods section and I'm a fan of any cheese filled hot food. Very friendly service as well. read more

7-Eleven - Doritos - Coffee & Tea Near Me - Rocklin, California

I came late Aman was so rude he was on his phone the whole time talking not even assisting me. What a crapjoint 7-11

Don't go here they are rude and pretend not to understand English. Also they do not check ID before they take stolen credit cards!