Is there a negative stars option??
I'm not sure if this store is under new management or what, but I'm a regular and the experience I've had with these two new dudes working there has been HORRIBLE.
One time I was buying batteries, the price on the shelf was around $7, they were ringing up around $10. When I told the guy he seemed upset that I brought it up, he walked around to look at the price with an attitude. He told me that was the price with the membership, and I know that's not true because I've been buying here for the past 3yrs. When I explained this, he cut me short and rudely asked me "Do you want them or not?!".
Another time shortly after, I went in to buy water. I don't know if he recognized me or not but he rang me up with an attitude and asked me if I wanted my receipt, I answered "no thank you" (with a smile on my face, obviously, because I'm not a piece of sh!t and know how to treat other people with respect) and he rudely said "Ok bye"... OK BYE? wow, great customer service... not.
Just yesterday, I was sitting in the Optometrist office that's in the opposite end of the plaza and they followed a girl causing her of stealing, both of them ganged up on this poor girl, yelling in an accent that she was dying tonight and all kinds of rude things. She left crying. I witnessed the entire incident and they came empty handed, she clearly did not take anything. They really followed this girl, yelled obscenities and did not find the things they claimed she stole.
Tell me why today, an elder black woman walked into my Dr's office with her granddaughter and asked if it was ok for her to wait OUTISDE IN THE PARKING LOT for her uber. It was odd to me! Apparently, these two dudes that work at 7/11 told her to move along from infront of their store because she looked homeless and there is no loitering allowed.
HOW ARE YOU GOING TO HARASS AND ELDER LADY WITH HER INFANT GRANDAUGHTER THAT IS CLEARLY NOT HOMELESS. I just saw her get picked up by her uber.
These two guys are horrible people. Way too defensive they come across as douchebags.
the previous couple was super nice! They would greet you when you walked in the store, spark conversation when they saw a regular and made this store feel like a family business.
HONESTLY, save your money and move along to another convenience store. There is another one south of here.
TL;DR: The new two dudes working here are ASSHOLES. read more