I have to update my review of this Starbucks location.
There…read moreare three issues I must point out for Starbucks regulars who are planing to use this location, to keep in mind before making purchase.
1. On 11/26/2022, the cheese danish was listed $3.45/pc through display window, however, it was charged $3.65/pc. And when I called out the discrepancy, cashier said the difference was the tax (she apparently was not looking at her screen, because it clearly said item $3.65, tax $0.00)
Therefore I wasn't satisfied or convinced with her answer.
I pointed out to her, that banana loaf or pumpkin bread is $3.65/pc, but cheese danish is $3.45/pc.
Instead of servicing customers and compensate customer the difference, and fix the technical issue after (either update computer to sync with price tag, or correct the price tag in the display window to avoid further issue), the cashier said there's nothing she can do, whatever it's in the computer it's whatever charged.
*It seems there's no station manager in the store, or higher management, to take care of service issue.
2. The cheese danish was ordered warmed up, but when I open the paper bag, the cheese top was dirty (seemed like the warmed up machine needed to be cleaned) because I would hate to believe it was dirty before it was delivered to the location when it's still in the plastic bag.
3. There is a sign at the wall "Redeem Rewards Here", however, when last few times of transaction didn't count on my Starbucks App, I called Starbucks customer service, to honor my purchase towards my reward. Starbucks customer service was nice enough to honer my purchase and to give stars, but informed me that this Starbucks locates in ACME was not participating Starbucks Reward program. As much as I want one Starbucks close by, I must point this out to friends who plays Starbucks challenge to be mindful when selecting your Starbucks for your purchase.
There are another Starbucks about 2min drive at south, and another one 5min drive at north, and they both much better than this one. I am sorry for my previous review few months ago. I was hoping for this location to work.