Corner of Ridgeway and Piedmont I stopped for gas and I wasn't sure which card reader to use at the pump.. there's one where one would normally be and one by the gas pump. There's a note to use the one by the pump. It doesn't instill confidence to have two places to swipe your card. Fast forward a couple weeks and I haven't seen any funny business with the card used or anything. So.. if you were in the same boat as me-- i used the card reader and everything was fine. (so far?) I didn't go inside 7-11. Gas only review. read more

Store closes early, before 10pm. Inaccurate store hours, this has been going on for a few years

If you pay cash for a Slurpee, the cashier keys it in as a Big Gulp for $1 and pockets the $1.50+ extra and doesn't give you a receipt.

The service was very bad. The staff looked very impatient. One Indian after another. I bought a pack of cigarettes. I waited for a long time. Nobody was queuing. In the end, I didn't buy it. A shop that opens and closes at fixed times. read more

Man, this store deserves no stars at all. I tried to buy a breakfast sandwich and the price tag on it said it was $3.99 (in bright red). I go up to the cashier and he tells me that it's the wrong price and I need to pay more? Then he proceeds to give me attitude and try to argue with me on the price.. Not to mention how rude all the cashiers are every time I visit. They throw your money and act like they don't want to be dealing with you at all. Trust all the one star reviews here because these guys don't give a sh*t about the customers and would rather scam you. read more

I don't won't to give them a star but I couldn't submit with out putting 1 I Had a very bad experience I purchase a secure debit card with $470 I used the card two times with a lyft it left my balance to 453 I tried to use the card again and it stated that the card was invalid I called several times the 833 number in the back they blocked my number I feel that I really got scammed they took my whole $454 I googled this company and it stated that there fraud I called the help number they told me to send a picture of the front and back of the card I did it and hasn't received any information on it it's really unfair I won't my money back and I will never do this again and I wouldn't advise anyone too I wouldn't give them any stars the customer service rep stated it happened to several people there please do not purchase any gift cards fromhere read more

I've been going to this 7-eleven for some time to use the cash machine. I am part of a credit union and the 7-11 cash machines are free for me. Yesterday I got some cash and wanted to break a $20 and bought something from the store. The cashier (a young south Asian man) was very rude to me and threw my money at me. He had asked if I had anything smaller than the $20 and I didn't. I really don't think it's a huge lift to break my $20. What a jerk! I won't be going back there if I can help it. read more

The kid there accused me of being racist 'cause his dad tried stealing a lottery ticket from me by giving me a ticket that was already cashed and said it was a non winner. I had just scanned it myself. Unbelievable. read more

Lately, the cashier double charges for items or adds an extra charge to the tab when you're not paying attention. This has happened twice now in the past month. The first time it happened to my husband, he didn't notice until we got home, but the second time it happened was about 30 minutes ago. My husband caught the extra charge and asked the cashier to remove it. If you must go, just keep an eye out for what they are scanning and how much you actually owe. Whip out a calculator if you need to. read more

CASHIER STOLE $900!!! The first time I used this card was at this 7/11 then 2 days later (Yesterday) a cash withdrawal was made at the bank up the street. IF YOU SHOP HERE use cash and make sure you know exactly what they are charging. Be safe. read more

The pump was broken -- didn't take my credit card --arrogant and rude employees...not helpful ...

CHANGE YOUR HOURS! Not 24/7, not even close. Like every other lame 7-11 in Oakland. I don't understand how a "major city" doesn't have ANY late night options (except maybe the occasional Jack in the Box drive-thru), even on a weekend. #weak read more

It amazes me that there is a 7-11 on Piedmont Ave. Every time I have walked by, there are rowdy drunks or sketchy homeless looking types screaming and yelling outside the store. The few times I have gone in - it's your typical overly brightly lit convenience store with crappy packaged "food" and beverages. The beverages are mostly the high-fructose corn syrup or booze variety with few healthy choices (juice blends with added sugar don't count!). If you're buying snacks for the movies - you might as well get them inside the theatre - it's the nice thing to do and they have better quality stuff, even if it is a bit pricy. read more

OK, I have to update my review. Since this 7 eleven changed owners awhile back this store has gone down hill big time. The 1 start I gave was for the two or so employees that started around after the changes were made. One if the new employees, who is a younger looking male is friendly. All of the other new employees have horrible customer service skills. I don't even think that two of the employees even speak English. The store looks the same but, I try not to come here unless I really have to. read more

Refused to honor the free slurpee reward on my app because it wasn't exactly 7/11. This year's policy is redemption is allowed anytime within the 11 days leading up to 7/11. It doesn't have to be 7/11 exactly super shady business. read more

Ventured in after leaving work late. Hungry, I got a Cheeseburger for $1.99, squirted some chili on it and ate it right there over the trash can! A bottle of Jameson was $26 and took off for home. An nice little store that sells gas to boot! Lost a star, parking sucks. read more

7-11 here isn't that popular. parking spaces always available in the lot. microbrews few in number, all priced. hard liquor on the back shelf too. red box in front. drink amazon shaq "orange dream" drink (.99) -pretty sweet stuff. -taste of orange and vanilla flavors, tab nasty. in an emergency, one can always park here and get something. no body seems to like this space. (it's been here for decades. go figure.) read more

I stopped in last Thurs eve for a quick sandwich. It looked like a fight was about to break out on the sidewalk in front of the store. Inside, it appeared that one of the clerks was simultaneously talking on his blue tooth phone and waiting on customers. And he spoke in a foreign language, so I didn't know what he was saying and if it was to me. I shop at the 7-11 on Grand and like it much more than this store. read more

This is a great 7-Eleven location. Nice area. I love this 7-Eleven. I love their all beer hotdogs. Have not had any bad experiences here. Just good ones. read more

I absolutely love this 7-Eleven location, parking is always available up front, gas stalls are usually available fairly quick, and the workers are always very friendly. Everytime I stop into this location, the man behind the counter greets meet with a smile and always inquires about how I'm doing that morning. The last time I came in here, two of the pots of coffee were empty and most of the creamer was missing, I told the cashier and he immediately dropped what he was doing to come and help me. Most locations I visit tend to replace understocked items at their convenience, but at this location, the customer truly does come first. Keep up the good work guys, I'll be seeing you soon enough :) read more

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The hours are not accurate. Do not go here late night. I called and he said he was open but when I arrived it wasn't.

I tried to redeem a $500 winning lottery ticket on 12/26/17 at 7:35pm and was told by the two clerks there that night they didn't have the money on hand and was told they could have it for me in 1 hour. I came back at 8:50pm and they said that since I hadn't come back in 1 hour they had to put the money back. The other clerk said that 3 hours had past and they didn't think I was coming back. When CA lottery says that I can redeem any amount under $599 at my local retailer, why is it then so hard to cash this in? I feel cheated! I used to frequent this place because it's close to my house. I feel so disappointed and frustrated that I will no longer be shopping here. What a horrible experience!!!! read more

From awhile back...I wanted to get some Motrin for my shoulder pain, and then was thinking...Hmm...I'll go to CVS instead. The deciding factor was that their Slurpee machine was out-of-order...cry read more

Came here to get gas. I also happened to need to get air for my tires so I went inside to ask if they could turn on the machine for me. They refused to do it for me and said it'll be "four quarters" and rudely said it's for "7-11 customers only". Am I not a customer now? I told them I just filled up $40 for gas but that didn't matter I guess. It wasn't the money; the fact they treated me like I was trying to cheat them out of a dollar didn't sit well with me. Oh well. I'm only going to come here if I really need to, otherwise I'd avoid. read more

What I like: the convenience and abundance of snacks all night long. What I don't like: they always run out of the good scratch off lotto tickets. What makes me really uncomfortable: that the African immigrant employees call the boss "master." read more

This 7-Eleven store always seems to be at odds with a customer when I go in. Bone of contention for me is waiting two or three minutes to be waited on while the workers are having internal conversation amongst themself . Unless it is an emergency It Seems their conversation could wait ...rather than customers waiting for them. POOR CUSTOMER SERVICE!! read more

Terrible customer service. Went in today to buy Lotto tickets. There was a long line at the counter and no staff member seemed to care to move the line along. Once it was my turn at the counter the staff member refused to give me Lotto tickets because it was "shift change time". One staff member told me to wait 5 minutes, but a second staff member said it will be more like a 15 minute wait. Not a very convenient convenience store. Won't ever go to this 7 Eleven store agian read more

Parking sucks, and seems like there was recently a change of ownership. All the staff are new, and are often too busy on the phone to deal with customers - I commonly encounter a long line with one register open while there are three staff in the store...and 2 of the three are behind the counter on the phone, rustling papers, or just doing nothing while one poor employee has to deal with the frustrated people in line. And what the hell is up with the "7-11 TV" that blares *really loudly* all the time? I hate experiencing it for the 5 minutes I'm in the store; I can only imagine how obnoxious it must be for the staff. read more

Shity 711 bad employes are so rude they are not friendly so why u gonna spend ur money and get treated like shit

This is the kind of place where you spend $$$ on gas and they won't let you use the restroom.. And the guy who runs it is a jerk. Big contrast with the Chevron station up the road, with pleasant service! read more

This is the worst 7 eleven ever. Can I firstly say that they failed there health expection which is a sign for code red. Now to the big issue here.My friends went to this store and wanted to get candy and he put the candy in his pocket so he could tie his shoe and then this guys accused of trying to accuse him of trying to steal the candy. Then, they said to get out of the store. I have never been so mad I tell you and at least they know that they just lost 5 customers if they felt like or are we just to black which is a another thing.They are super racist and that is not cool!! If I could I would give them 0 stars but they want let me continue without it just hope you take this into consideration..... read more

This place sucks...I took my 5yrs. old son to get a fountian drink and some chips. he accidently droped his drink walking to the cash register. Can you believe they still charge me for it. YES because they are snakes. I will never stop here again. VERY BADDDD business!!! RUDE RUDE RUDE!!!! read more