Terrible customer service! My fiance was trying to pump gas after pre paying but the pump was not turning on. She returned to the clerk, an average looking african american man, who then gave her attitude and told her that she took longer than 3 minutes to pump her gas- yet it had only been about one minute since the time she pre payed. He continued to embarass my poor fiance by turning her words on her and making her look stupid in front of the other customers and ultimately pissing her enough to leave the store without gas and nearly running out of gas on the way home.
The good for nothing clerk told her that her card had been creditted because of the time delay but did so in an unprofessional, disrespectful, and arrogant way. I hope this clerk sees this, or at least his management or hopefully even the franchise owner! So that they may know why they have lost our entire families lifetime business. Most of both of our families shop at this seven eleven but not anymore.
Expect the worst customer service available at this seven eleven. I also bought oil for my car here and the idiot clerk at the time told me that my car needed the wrong oil type and ARGUED with me over what oil my car ran off of... the employees here are IGNORANT, IDIOTIC, UNPROFESSIONAL ASSHOLES! read more