If a relaxing, QUALITY spa experience is what you're looking for, do NOT come to this salon. They charge luxury salon prices, but cannot execute a BASIC almond French and they will blame you for it. If negative ratings were possible, that's what I'd give for lack of accountability, shaming of customers for THEIR inability to perform basic staple nail polish designs and charging exorbitant prices for mediocre work.
To be fair, I visited this salon twice prior to writing this review. My first visit, I made an appt two hours in advance for a gel mani and regular pedi. I arrived on time and still waited 20 minutes which for a nail salon is pretty typical, no big deal. I was then paired with a gal to do my pedicure and when I expressed my want for French with a simple flower design, she informed me designs were not her strongpoint and that she would see if someone else was available to do it. No one else was available to help her, so she drew a flower herself (literally 5 points connected at the center). It came out ugly and she said she'd redo it but she tried several times so I told her I was fine with it so that we could move on with the appointment- I was stressed out at this point. This "spa day" was for the anniversary of my daughter's passing.
I then moved over to get a gel mani and as my luck would have it, the same girl was assigned to do my mani :(
I immediately knew this was going to be a hassle since she could barely do a flower on my big toes and I wanted more elaborate designs on my hands.
I asked for a medium French mani with simple 5 pointed flowers on my thumbs and sparkles smudged across the white line; no acrylic, no falsies, no hombre, NOTHING crazy. She didn't understand so I showed her a picture. She then proceeded to lay not one, but 3 initial clear coats of gel polish. My nails were getting fatter and clunkier and I was getting more and more stressed about the way they looked so fat and bubbly in areas. As she started to draw the white line, she kept drawing it straight across the tip of my nail. There was no curve, and no tails that denote a classic FRENCH polish. She did this same thing several times and every time I would tell her "No", she kept saying that "I was difficult" and "I was wanting too perfect." EXCUSE ME?? I literally just want a French and YOU cannot draw it.
All of this commotion drew the attention of Jennifer (boss) and she took over the job for this girl. Jennifer also could not draw a basic French- again not drawing the curve with the shape of the nail. I have never had to explain this in 40 yrs of getting nails done but I showed her the pic I had brought for reference.
To my request for sparkles- Jennifer kept telling me that "it was an ADVANCED design that would be a $15 up charge PER HAND," for SPARKLE polish to be lightly SMUDGED across the white line. Never has anyone said this in 40 yrs.
Long story short, she could not execute the look either. It took her over an hour and each time SHE got it wrong, she didn't hesitate to tell me that I was a "very difficult customer" and even stated "oh my poor clients just waiting and waiting because you are taking so long." UM EXCUSE ME WHAT? You cannot execute a simple almond french polish so I am the one making them wait??? I stated to her that that was a rude comment as I had made an appointment and was still here TWO hours later to which she responded again that "I was a very difficult customer." I was so stressed and upset at this point, never have I experienced such unprofessionalism. At the end of my paint, she shoved my hand under UV and then walked away to start work on another person. I stated to her that I had paid for the mani package that included a massage and she literally grabbed my arm, slapped some lotion on it, rubbed it back and forth 3 times, dropped it and walked away with lotion still clumped on my arm. She was RUDE, argumentative, kept telling me I was difficult and impossible for BASIC mani/pedi staples and STILL charged $15 per hand for sparkles after seeing how easily they were smudged on with a finger; this was on top of the additional $10 up charge for French, plus the cost of the manicure/pedicure package. I walked out of that salon after TWO hours of STRESS and having paid $135 for ugly fat, bubbly nails.
The second time I went, I walked in with a coworker, described what we wanted, were taken, seated and once I was recognized as being "the difficult customer" was told that I had to make an appt with the boss "Jennifer" directly and that she didn't have time for me- after she said she did and sat me.
We walked out of there a second time, went to a salon down the street, described what I wanted to a MALE nail tech, and had him execute exactly what I was asking, no questions asked, for $75 mani/pedi combo.
66 nails charges luxury salon prices for ugly, unskilled nails. They are RUDE. Do yourself a favor and pick another spot. Your pockets, eyes and nervous system will thank you. read more