I don't come here too often but when i do its always a great experience. Each of the workers have…read morealways been very friendly and accommodating. They were very patient with helping me out each time. The last time i was here i brought my younger cousins to play Valorant, that's all they wanna do when they come to visit, which i get lol, i kinda miss those days. The computers aren't the fastest with a crazy gpu or cpu but they are good enough to run most games. The games i've played is LoL, TFT and Valorant all of which had no problem. The prices are very reasonable as well. The inside is clean and the bathroom. They are cool with letting you bring boba in which is cool because they have two boba places in the same plaza. Good community of gamers each time i've been which is nice because sometimes the crowd can ruin the experience. Parking is never an issue either.

Great prices for what you get. Computers are great, no lag. Staffs cool very friendly.read more

This D&B is on the second floor of mall at Santa Anita. The parking space near the entrance is…read moretricky to find, you have to locate the ramp from inner section of the garage. This is a very big D&B, huge dining space with giant bar and rooms for private party. The arcade area was also decent size. They had all the regular games that we usually see in D&Bs. I bought chips for $75 that came additional bonus chips. Most of the games I saw were functional. Staff members were available both in dining area and game floor. I was surprised to see a good number of people in both sections around 10pm on Friday night.

Thank you Gabriel for all you did for our table. We had a wonderful time celebrating our brother…read more We are not used to how amazing the space has transformed. We enjoyed our table separate from the games. We were able to divide and conquer with the kids and then shoving a pizza in our mouth, when we got a chance. Great selections on combinations for big groups. We chose a mix of wings, sliders, flatbreads, and fries.

I would have called this place a hidden gem by its unassuming facade from the street.... Until I…read morecame inside and saw how busy it was! The word is definitely out lol. The staff were very friendly. You definitely feel the 80s/90s nostalgia with the games and decor. They have pinball, video games, driving games.... Including all of the classics like Pac-Man and donkey kong. A/C was definitely on, so it's a great place to best the heat. Plenty of hand sanitizer bottles available and the bathroom was clean. There are also a small selections of snacks and drinks available for sale.

Neon Retro Arcade is an Old Town/Old Pasadena must…read more It's a kid friendly hub, but just as fun for adults if not more. Open daily from Noon til 10pm, 7 days a week. Everything is set to free play with a paid admission fee. You can do hourly pay or a set price for all day play. There's probably about 60 different arcade style games ranging in many decades including 70s, 80s, 90s and 2000s favorites. Pinball, Mario Kart, Mortal Kombat, Marvel Vs Capcom (my jam), Super Smash Bros, Basketball Pro, Pac Man, NFL Blitz, Rampage (arcade game of my youth), Donkey Kong, Tron, The Simpsons and so many others. Soft drinks, great lighting, a spacious layout. Neon Retro offers cool holiday deals and specials, hosts fun events, IG giveaways and keeps the fun going all year long. It's still only $15 for unlimited hourly play or $25 for a day pass. No food is served here other than snacks (think chips and candy), but so many places closeby to eat before or after your Neon Retro Arcade fun!! It's not a barcade like EightyTwo or Player One so it's alcohol free. They're all welcoming and very personable. I do know they have a capacity limit and weekend tend to be the busiest until around 4 or 5 pm. Nights and weekends are definitely lower in foot traffic, but still great energy. I don't make it over too often, but highly recommend experiencing once or thrice. They just had a cool 50% off hourly prices for Bonus Level Loyalty Club members, and yes it's free to be a member :) Local street (meter), paid lot and garage parking available. Gender-neutral restrooms. Great for groups or just you.

This is a really good place , beers ate really good Tried…read morethe razzle dazzle ( rasberry wheat ale ) customer service its great , love the way the have all these video games consoles

First time here over the weekend and we had a great experience. Small cozy brewery with lots of…read moreboard games and video games for all ages. Free popcorn and arcades as well. Beer was really good and the staff was friendly. Would come back.

My family loves coming to Kawaii Klaws. Some claw machines can be very hard to win but that's what…read moremakes it fun. The staff are all friendly. Bella was working the front counter when we came and she was very nice in explaining how the trade in works. This is a fun place for kids, teens and adults. We've come different weeks and have seen different prizes. Great selection of plushies. They had lots of hello kitty and Disney items. For us personally it's worth the value especially because you trade plushies.

Came here because of a $10 for $15 Groupon that I purchased. I am a sucker for claw machines, and I…read moreusually can get plushies at about $5 each at other claw machine spots. It's $2 for a card to load the Groupon arcade credits, and the points per card by dollar value are intentionally difficult to calculate. Some machines cost 15.6, some cost 8.8, etc. The claws do have the double tap function, but they are rigged so the claws loosen at top and payout is meh, even when the employees reset the machine if asked. The cutting machine is also quite rigged and rarely stops after letting go of the button. Overall, I prefer claw machine places (like claw daddy, infinity claws) with more enthusiastic and helpful employees (versus those sitting back at the counter chatting with their non-working friends) and a less rigged system. I won't be back again.

I had a great experience coming here! Staff is super helpful and polite. For a service that is…read morecompletely free, it is impressively clean and has nice equipment. They also have a small selection of free snacks! I will absolutely be coming back here to escape the heat or just hang out with friends.

Their hours of operation are not usually the same. I arrived supposed they are open and found out…read moreit's closed. See photo for ref.

insane amount of claw machines! Staff is very helpful around them too in case some need servicing,…read moreprize adjustments Great date / double date spot! Didn't try food. Want to try that Sports area they have next time

Unfortunately, today was a complete miss and disaster. I've been coming to Round 1 since 2020 and…read morehave been a returning customer, even stopping by at least once a week until Round 1 itself became busier with business. This used to be my go-to Round 1, but I will not come back and here's why. I came yesterday (10/01) for a collaboration I've been avidly looking out for since the announcement for the Persona 30th collaboration. I reloaded my card at the game counter and purchased items with a worker named Angela and asked her if I could redeem the keychains for this collab when reloading the card. She told me that they didn't have them right now, and asked which keychains from the display would I like to redeem. I only came here for one reason so I wasn't really looking for other keychains, and therefore it took a while to figure out what I wanted. Thankfully, since it was a weekday, no one was behind me waiting, but after a while, Angela told me that if I wanted to, I could return at a later date when they have the keychains and redeem them. I was skeptical, I let her know as much as I'd like that, how would the next person know that and she proceeded to tell me that the next person would see on their system that I didn't redeem anything. On the website it says keychains must be redeemed same day as credit reload, but since they didn't have the keychains on their date of launch and after we confirmed it with a staff over the phone the day of, where were we supposed to go from there especially since they're asking for $120 or more to get both keychains? After a back and forth confirming with Angela, she said it's fine that I can come back and she doesn't see a reason why I can't get the keychains the next time as long as I bring a receipt but the receipt doesn't have much info aside from the amount I paid and when and where-- which is even more suspicious in the grand scheme of things (the time is wrong on the receipt for some reason). I came to this location on 10/03 midnight since we were in the area and decided to asked if the game card counter had it. I spoke to Brianna and let her know what I was told the previous day by Angela. She said that she needed to check with her lead to see if they could do anything if at all since they didn't do that. And after speaking on the mic with someone, she said that yeah I couldn't redeem the keychain-- it would have to have been redeemed day of and I couldn't even redeem anything else. I was feeling pretty cheated, and another worker, didn't really introduce himself but his name was Andrew, intervened, asked if we called, and I have no clue what he's talking about and said I'm not sure what's he's asking about since we did call but for something else (our call was to ask if they would have the Persona 30th products on the first of October because the last collab with persona 3 reload they didn't have product out on release day; they said they did, but sadly on 10/01 when we came, they didn't have the keychain and they didn't tell us that over the phone when we called). I was trying to ask if I could speak to someone like the lead/supervisor/manager for this issue, but it was clear he was getting fed up with us as he spoke to Brianna. He then turned around, grabbed the two keychains of P3 and P5 from the back end of the table and then proceeded to THROW IT at us on the counter, with attitude, as if he was throwing trash and not merchandise in front of customers. We just stared at him, could not believe he just did that, and then he proceeded to try and smooth things over with a fake smile and two thumbs up saying, "We're all good". I just took the keychains and walked away feeling mixed about the whole situation that unfolded when none of that had to happen; who knows what else he would throw at us if we stayed any longer. But it didn't sit well with me. It still doesn't sit well with me that someone can openly be disrespectful and not be reprimanded by anyone. I don't even know if he was a lead or just a team member, but seriously, if you want a chance to get assaulted and disrespected, this is the Round 1 to be at. I've been pouring too much money into Round 1 and I'm not proud of it, but after this encounter, I'm even more appalled at Round 1 and myself for supporting them. I get that people are trying to take advantage of people out in the world and it isn't a wonderful place to be at right now overall, but if you treat people with kindness, kindness is sure to follow. Round 1 needs to stop hiring people who don't enjoy being here at all and show it and then take it out on the customers. That's terrible customer service and no one deserves to be treated like they're an eyesore or annoying especially at a place that advertises being welcoming and family-friendly.

This place is a lot of fun for adults and kids, I only like going during the week. Because on the…read moreweekends is crazy packed, they have no limit on how many are able to go in and jump, it gets overwhelmingly packed where it doesnt make it fun. During the summer gets worse inside the jumper extremely hot especially because of the amount of people they allow inside. During the week when its less people you are able to move around more, jump, go through with no problem my husband and i deff enjoy funbox with our 5yr old when its not packed.

Great customer service, Excellent ambient !!!!!…read moreAarron is extremely helpful to us !!! Recommend

Avoid this store for tournaments…read more I had a confirmed registration through the Bandai app for their tournament, yet when I arrived 10 minutes early, I was turned away. The store had set an early check-in cutoff that was only announced on their private Discord server, with no notification on the Bandai app where players actually registered. As a result, waitlisted players were let in ahead of those of us with confirmed spots, and we were then told to join a waitlist of 40+ people, despite having already secured our registrations. Several other registered players I knew experienced the same problem. Many of them had driven over 45 minutes with the assumption of a secured spot while arriving before the start time. This is a serious problem. If an event is open to the public and registration is handled through the Bandai app, critical information like check-in deadlines should be communicated through that same platform, not buried in a Discord that not all participants know about or have access to. The way this was handled strongly favors locals and regulars who are already in their circle, which is unfair to outside players who followed the proper registration process. I would not recommend supporting this shop.

A wide selection of cards for hobbyists that include Pokémon, Digimon, Magic the Gathering, and One…read morePiece Trading Cards. They host tournaments as well, and have plenty of tables and chairs for casual play. It seems like locals and visitors drop by to check out this spot. The first time we came, we did not receive the best customer service. We were asking for what cards they had available and the person at the counter had short answers and we were ignored no matter how many times we tried to get their attention. The second time we came, it was much friendlier and warm. They shared with us that tournaments for One Piece tournaments happen (at least for now) on Thursdays and Sundays. We are still "shopping" around for an LCS but we will definitely keep them in mind and come to a tournament to check out the community. I like how the shop has an open space feel to it and offer some food and drinks.

Dude. The claw machines are a rip off. 3 different machines literally dropped the toys right before…read morethe drop area. I also saw stuffies literally packed tightly together how the hell are you supposed to get things that are put soo tightly together? Absolute scam. My daughters were so sad.

Out of all the claw arcades I've been to this one felt strange to me. The one thing I noticed was,…read morethere wasn't an employee on site. I might be wrong with that but there was no one else other than myself and the nieces during my visit. (maybe they were hiding) The prizes were better than other arcades. There are a fair number of claw machines available and thats that! Parking: underground private lot VERDICT: One and done