This company is terrible, they have been draining me of cash for over the past five years. I've…read morespent over $8,000 in services for an HVAC unit that's just ten years old. They constantly invoice and charge for the same problems that they supposedly fixed the last visit. Do not use!!!!

My heat was out during the cold snap of early 2021. I called Tony to come fix it. Every other HVAC…read morecompany said that they were too busy to come the same day and wanted to charge me 100 dollars just to show up the next day. Tony told me he is busy, but he would make it here before the day end. Tony showed up only a few hours after I called him and got to work fast! He tested everything and found the cause of the problem, the gas valve was not working. It is a special part usually they need to order it. He actually went out of his way, tracked one down, then we and picked it up and fixed the valve. He also cleaned my flame sensor, tested all safety switches and low behold I had heat! What an amazing HVAC experience.... definitely earned my business forever.. highly recommend J&V Air Conditioning!

This is by far the best HVAC company in Houston, TX and probably the USA. Needed a new AC a few…read moreyears ago the Vice president educated me on HVAC systems and options. He listened to my concerns and got me the exact system that fulfilled my goals. Then installed everything at a competitive price. A few years later my compressor stops working on a Friday afternoon and their customer service dispatches help in 30 minutes. The part wasn't in stock and the supplier was closed, so they loan me a portable unit free of charge to get me through the weekend and resolve the problem first thing Monday morning. This company went way above and beyond!! The only AC company I'll ever use.

We have used Otis Heating and A/C for decades. We knew our A/C was old and nearing the end of its…read morelife, but the technicians have kept the A/C going for the last two years. But last week with all of this heat, the old girl kicked the bucket. We had a whole new system within two days. They went out of their way to get us air as fast as they could. We are loyal to Otis Heating and A/C and they have reciprocated the same loyalty. Thanks guys.

I don't often leave reviews, but this company really went out of their way, on a…read moreRecord-Heat-Sunday. They had someone out in about an hour and a half. The repairman was wearing a mask when he rang the bell and the entire service was completely contact-free, except for handing them a check. Seems like very other company wants to try and sell you a $1200 repair... the repairmanm held up the blown start capacitor, fixed it and were on their way for a fair price on a Sunday....many thanks!

Attention to detail, thorough, competitive pricing. Would recommend…read more (Complete HVAC replacement)

Our HVAC's blower motor went out on a Saturday evening. I called around a ton of small and big name…read moreHVAC companies to see if anyone had a blower motor in stock and could fix our AC. Only Stafford Services came through and very quickly fixed our HVAC. They had the motor in stock, were very professional, and went above and beyond by coming first thing on Sunday to help us. Mary was an absolute joy to work with and kept me updated throughout the process. These are now my go-to folks for any HVAC related issues.

Ainsworth actually services several clients of mine. I have seen how they can truly take advantage…read moreof elderly clients, over charging them for sure and not doing what they promise! Last week we called to report ac went out and line was possibly clogged and needed to be cleaned. Cameron came out and just cut the hose and charged $200 after saying what a horrible setup we have that AINSWORTH did! Glad he was so honest! Next day we had water EVERYWHERE because he never used a SHOP VAC to clean or do anything. I guess he thought cutting the hose where it could possibly be clogged what do the job, but even me (a nurse) knows better than that. You could turn the AC off for a couple hours and turn it back on and of course it will run and that is exactly what he did after we had it off for several hours. He just turned it back on and said everything was OK! Worst service ever! And to actually know we are maintenance clients we should've had a little bit of a better experience. We have now switched companies and have a great service team now.!

Our AC was going out so we called for an appointment with Ainsworth. We used them for maintenace…read moreon old unit since buying the home in 2020. Junior gave us an estimate which was very fair and even included a discount for being loyal customers. The installers and Junior were extremely courteous and neat when installing. I was so impressed with the quality of the service and the all around excellence we have always received with Ainsworth. I highly recommend them. Thank You!

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

If you're having issues with your HVAC unit or if you're wanting to do a preventive service on your…read moresystem, do yourself a favor and call Randy over at Redmon Heating & Air Services. I was recommended Redmon Heating & Air Services by a neighbor of mine who happens to be a general contractor. He told me they were honest and provided high-quality work. The level of communication and the expectation that is set is great. You're kept up to date and if there's any changes or delays with your appointment, you're notified with an updated ETA. I had Randy come out last year to inspect an issue that I had with my AC unit. He inspected it and recommended a repair along with unclogging my primary drain line. What I appreciate about Randy is that if it can be repaired, he will repair it. He will not force you to buy a new unit or system like many other companies. My AC unit and furnace was on the older side, but he repaired it successfully and saved me money when I needed it. Fast-forward to over a year later, my furnace was having issues and not staying lit. I gave Randy a call and he was able to come out the same day to look at it. Randy inspected it, tested it with a new part he brought with him, and it still was not staying lit. He told me it was likely the circuit board that was failing given the age of the furnace and other factors. Factoring in the cost for a new circuit board and the age of my furnace, he told me it would be best to replace it. He was able to give me different options and explained each of them in detail. He answered all of my questions and did not make me feel rushed or pressured into anything. After offering me a deal I couldn't refuse, we finally came to an agreement on replacing the furnace and AC unit together so that it would be matching. Randy went above and beyond and got the units hot shotted over so that it could be replaced the next day as there was cold weather in the forecast and he didn't want me freezing. Fernando, Randy's right-hand man, showed-up right on time with his team and got to work with replacing everything. Fernando, Martin, and the rest of the gentlemen kept me informed with the whole process. They also offered to have me come up in the attic to see the replacements and if they were to my satisfaction. These guys worked hard and were able to get my brand new furnace and AC unit up and running within just a few hours. They provided me with all of my paperwork for the units and answered any questions that I had. Fernando also went above and beyond by going to the hardware store and purchasing a new return air filter grille and new filters for the new system. I didn't even mention this to him but he wanted to surprise us. He told me that he noticed my grille was older and that he could get filters that would fit my air return vent since it's an odd size. It's the small things like this that provide a great experience and set apart the best from the rest. I could tell by talking to Fernando that he takes his work seriously and enjoys what he does. Randy called me when the work was finished to ensure I was satisfied and asked me if I had any questions for him. This was a 5-star experience all around. Thank you Randy, Fernando, Martin, and everyone else who came out. I'll continue to use Redmon Heating & Air Services in the future and I highly recommend them to anyone who is needing HVAC service.

Redmon Heating&AC Services is top notch in ac and heating work. They set themselves apart from the…read moreothers with great quality of service and honesty. They have been in business for 50 years and I experienced first hand why they have accomplished that! They are family owned and operated...yes..the owner came out to look at my ac system and worked along side his technicians! Considering I was dealing with the aftermath of my house catching fire and requiring the whole home to be gutted and rebuilt, I was under enough stress as it was. Needless to say, my whole ac system had to be replaced but it ended up being a positive experience in a difficult time. Randy put me at ease right away and was prompt, efficient, and professional. He has a great personality and genuinely cares about his customers. Randy and his team do the best work out there!

Airloom (formerly Cypress Creek Heating &AC) is a tremendous service-oriented company. They have…read moreinstalled two cooling and heating systems in my home and perform twice-yearly maintenance. Garrett and Daniel have serviced my units and do an excellent job. Their entire staff is very professional and very responsive to whatever needs I have. I highly recommend them.

AC wasn't working on a Saturday morning. Sent a text to Dave, the owner, and he had his on-call…read moretech, Jacob, call me with 5 minutes. Jacob arrived within 15 minutes after he called. He performed the diagnostics and determined it was my Lennox S30 thermostat. He had a new S40 in his van , replaced the old, configured it and tested it thoroughly before leaving. He made sure there wasn't another problem before replacing the thermostat. Air Loom techs and staff are always timely, polite and professional. Jacob has been to my house for regular system summer/winter maintenance and is always great! Very competent HVAC technician!