I would avoid if purchasing out of state!!…read more Purchased a 2023 Ford Raptor from this dealer. I asked the salesman to send me all damage and issues with the truck and overall condition as I was purchasing from the west coast. I received the truck yesterday and it's destroyed. It appears as if it spent all 18,000 miles of its life off road. Dirt in every nook and cranny, it was not detailed, all of the fender wells and side of the truck are rock chipped, the rear windows are rusted and rock chipped. I am very disappointed. Due your due diligence before purchasing. Update... DO PURCHASE FROM THIS DEALER!!! After weeks of trying to get my paperwork from this dealer, I can't even get a returned call. They are shady and are trust trying to make a sale. As far as repairing the damage on a 70k truck. They stated I purchased as is and will not help with repair or compensation towards repairs I made. Screw these guys!

Made offer with no reply. Tried to contact another sales gal. Again, no reply. Talked with a third…read moresales guy no reply to my offer. No counter offers what-so-ever from these ppl. Worst experience ever. Not to mention they were trying to sell me a truck that had damage not listed on the car fax they repaired! When I inquired about it...they stopped messaging me. Scam place you've been warned...

Looking for a new vehicle and I wish I liked the current Honda Pilot as that is what we have now…read morebut just a few things that I don't like about the new model. Wish I liked it because Honda of Bismarck has been the best service department I have ever experienced. I have owned every brand of vehicle and this place is friendly, fair and honest. The waiting room is very comfortable.

Thanks for such great service. I appreciate the picking up and delivery back to my work. They don't…read morekeep your car all day. pickup and delivery are prompt. awesome communication via text, emails and telephone ! Best service ever and the people doing pickup and delivery are so friendly! Thank you!!!

Visited 11/2011..Sales people were nice but more concerned with promoting their pricing policy…read morerather than focusing on our needs as customers. After the 3rd or 4th spiel on pricing to justify why they couldn't budge on our trade-in value (less generous than other local dealers we visited) we made a hasty exit and made a better deal across the street at Eide Ford.

Had my vehicle in for service and to replace a part I ordered. When installing the part I…read morethought was damaged, the technician discovered that the part I ordered was wrong. He found the actual problem ,the dealership had the damaged part in stock and they fixed it. They didn't charge me for the part I ordered and my bill was $100.00 less than I expected! Staff was extremely helpful and waiting area is comfortable.

I went on a road trip. A looooong road trip. I calculated an estimated 8,300 miles. After it was…read moreover I learned from my odometer it was 9,801 miles. In the initial planning stages, I knew based on the mileage on my 2022 Subaru that I'd need an oil change somewhere around North Dakota or Montana. I looked up Subaru dealerships along Interstate-90 in those states. I decided on Kramer Subaru based on nothing but the mileage on my odometer and the distance I calculated traveled during my road trip. While spending the night in a motel in Fargo, ND, I called Kramer Subaru and verified that I could pop in for an oil change the next day. The person who answered said it would be best to make an appointment, but I told them I couldn't because I didn't know what time I'd be arriving. The next morning I drove through freezing rain on the interstate for hours, a few times having to slow down to 35 mpg just to keep from spinning out on the ice on the road. When I arrived at Kramer Subaru my car was covered in ice. I told them a bit of my story. Road trip to Seattle (to start with) and that I'd just driven in from Fargo. They seemed a bit perplexed, and the service employee who helped me (Michael) said they were supposed to have an insurance specialist drive in from Fargo that morning, but he called and said he couldn't make it because the roads were too icy. I wanted to ask if he was not driving a Subaru, but I refrained. Kramer Subaru was amazing. Their service was super-quick for a pop in, and they were exceptionally helpful, even looking up the weather westward for me and giving me tips for driving into Montana. The price for the oil change was less than what I used to pay for oil changes on my old VW Passat 4-Motion. If I'm ever in Mandan, ND again, I'd go back to Kramer Subaru for sure...but since I never will be, I can at least leave this review in gratitude for a great experience.

This review is about 7 months overdue The service at this dealership is exceptional, above, and…read morebeyond. I am from the east coast. My daughter was traveling across the country when her car broke down in the Dakotas. It was a mess. The head gasket went, and the engine was damaged. Due to the warranty my daughter went ahead with the repairs, but it was a waiting game because of the extent, and my daughter had to be at a job in Wyoming. The manager Brad Williams, and his crew helped my daughter, and me every step of the way. Calls were returned promptly. Clear communication was given. I just can't thank Brad, and his staff enough for helping my daughter out of a very tough jam that could have been made worse, but instead went as smoothly as possible thanks to this exceptional staff.

I've owned many vehicles over the years, and I purchased my first vehicle from Kupper-Chevrolet…read morethis week - the experience was outstanding! I started my search online and was introduced to Jay Barchenger. He was able to answer all of my questions in a timely manner. Jay was professional and wasn't pushy like some sales people can be. It was a great experience and I was able to search for vehicles and get my questions answered before I was able to find time to visit the lot. The website had all the information I needed and even which location I could view the vehicles I was interested in. When I came to Kupper-Chevrolet to test drive a Jeep Patriot Sport, I was greeted by a very friendly and helpful staff. I got to meet Jay and worked with him as well as Corey Vincent. After a great test drive, I decided I wanted to see if I could purchase the vehicle. My main goal was to lower my monthly payments. After getting a great and fair value for my trade-in, I felt confident in moving forward. I was ready to get financing and this is where I met Brian Fried. He did a great job in ensuring Kupper was getting me the best payment possible since that was my main purpose and that's what they delivered. I would highly recommend Kupper-Chevrolet to anyone who wants to get the best price on their new vehicle as well as any trade-in they may have. The staff is hard working, friendly and customer focused. During my experience I always received a few emails form the General Manger, Wade Huber. This was an added bonus as he made sure I knew if I wasn't getting the service Kupper strives to provide, that I could contact him directly with questions and/or assistance. This is a great dealership and I'm very excited about my new Jeep as well as the remote car starter they're installing for me. I called around to two other stores that sell and install these in Bismarck/Mandan. For the same model, Kupper offered the best deal by far. When they say they offer the best price, they mean it! Thank you to Jay, Corey, Brian, and everyone else involved at Kupper-Chevrolet for making my vehicle purchase experience a great one and for getting me into the monthly payment I wanted - you guys are great!

This dealership is full of scammers. Don't buy a vehicle here. The finance guy illegally puts stuff…read moreon your contract and signs it himself. The whole store is garbage with useless people. Only person there that's good is the front desk lady. Everyone else will lie and scam you. New car only lasts 3 months then needs 5k in repairs.

over the years of living in Twin City Estates in Mandan, ND I have seen managers come and go with…read morethe management going from good to worst they don't do nothing in the trailer park to make it safe for all got so many Drug Dealers in the court that management just ignores and they look away while it's going on plus there are kids playing games riding around there bikes having fun but nearly getting hit by a car cause they don't stop at stop signs they fly through doing 40 mph in a 15 mph area your finding needles all over thefts and guns lying in the playground and there are these new owners in Twin City Estates now that are here only for themselves at the office there is a place that is supposed to be used for the people to rent for birthdays parties / holiday parties & family gatherings and it's supposed to be a storm shelter but since under new management the new management is turning it into a home for themselves and the real owners are allowing it all to happen if there's a tornado where are the people supposed to go to be safe cause now there is no longer a storm shelter and they spray painted the doors and windows black on the building.

We were traveling to South Dakota for my daughter's wedding reception and our Jeep Grand Cherokee…read morebroke down in Bismarck. Jackie was very professional and kind and got us in a loaner vehicle and on our way!

I have to say that Eide Chrysler Dodge Jeep Ram in Bismarck is a big time scamming dealership!…read more They just charged me $695 to do undercoating for my RAM. Does this look like they undercoated it to the reasonable person? Or anyone?!?! What a joke. I was definitely scammed. They take a spray can and spray 3 strips of 2 ft long areas under the cab. Please be advised if you have ever gotten undercoating from them, you likely don't have any coating to protect your vehicle. Extremely upset and disappointed. These pictures are taken after it was "done"!