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    5 Star Black Car

    5.0 (1 review)
    Closed 7:00 am - 8:00 pm

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    4 months ago

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    Greeley Evans Transit - Does the ADA require service to be professionally trained?

    Greeley Evans Transit

    1.0(1 review)
    38.8 km

    This place is a shit show. I am disabled in a wheelchair. I also have a service dog. On 2/28 I got…read moreon route 1 no issues. At the mall I transferred to route 5. My transfer to/onto route 5 is where all my problems began and ended. You see the driver of route 5 was scared of my service dog. My mom was also on the bus with me. We were headed to meet my son. The bus driver secured the back of my wheelchair but not the front. My son called to get an ETA on our arrival. I told my son the front of my wheelchair was not secure. He in turn called dispatch and told them. I heard dispatch come over the driver's radio and instructed her to stop secure my wheelchair properly. She did so. While doing this the bus drivers runs her mouth and says I can't you called dispatch and tattled on me. By this time my dog had alerted 2x that I was going to faint. When he alerts he gets up on my lap in my wheelchair with his two front paws and is nose to nose with me. I heard dispatch come over the radio and state I needed to keep my dog in front of me only and that he was out of control because he kept going in the isle. Well in order to do this I had to undo my wheelchair seat belt. My mom had hollered at the bus driver and told her that my dog had alerted 3x that I was going to faint. She was completely ignored and never acknowledged. Well Roman came up beside my wheelchair and nudged my arm up over him. This is the last thing I remember. Next thing I remember was waking up on the floor of the bus with my service dog under me. He did exactly what he was trained to do. He broke my fall. If he wouldn't have done what he is trained to my face would have been splattered all over the floor. See his disobedience is known as Intelligent disobedience because he knew I was going to faint. Well there was a supervisor on scene after I fainted that is the ADA supervisor. I called him 3/29 and had a great conversation with him. About how we can prevent this from happening in the future and expectations. Well unfortunately that was not the end. Someone by the name of Michelle Johnson called me. She claimed to be the boss of the ADA supervisor that I spoke with earlier that day. She informed me my dog was out of control. That he was a threat not only to her drivers but the people on the bus. She stated the driver was lucky that my dog didn't take her face off. She stated that him alerting to the fact that I was going to faint was not a real task. The my service dog was just looking for treats. She also told told me that me fainting on him was luck. Not proper training. This Michelle Johnson informed me I needed to take my dog to ROCKY MOUNTAIN ADA school where he would have proper service dog training. That when done there he would have an official service dog certificate and be trained properly. The end of my conversation with this Michelle Johnson was her telling me that my service is banned from all buses and if I tried to board any bus with him I would be denied access. This women obviously has no idea on ADA LAWS and what intelligent disobedience is when it comes to service animals. She doesn't understand that a service dog doesn't have to be professionally trained and that a service dog registration and certificate are not a thing. You can check this information on ADA.org.

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    Greeley Evans Transit - Does the ADA require that service animals be certified?

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    Does the ADA require that service animals be certified?

    Golden Call-N-Ride

    Golden Call-N-Ride

    2.8(4 reviews)
    88.3 km

    I use the Golden Call-N-Ride on days when the weather does not permit me to ride my roadbike to…read moreschool. I LOVE the new morning bus driver (much better than last semester). He's energetic and peppy in the morning, which makes for a very enjoyable ride to school. The Golden Call-N-Ride is an extention of RTD public transit services. They have a scheduled route, a flex route (runs at certain time intervals), and a call-in service. You must call and reserve a pick-up at least 2 hours in advance. While I have not used the call-in service, I have called to ask them to stop on a flex route stop outside of their flex route hours. The "Golden green bus" is incredibly convenient as it stops at the Colorado School of Mines and the JeffCo Light Rail Station. As a CSM student, I get a discounted bus pass every year which makes for easy commuting. I am very excited that RTD expanded their service out to Golden. I'd like to see light rail service to the airport next (crossing my fingers that it was connect with the W-line with only one transfer!).

    I used the service in the past and never had a problem; however, RTD has recently contracted with a…read morenew provider called Via: https://viacolorado.org/. In recent weeks, there have been a number of problems, including a 55 minute wait to be picked up one afternoon, a bus that never showed on another afternoon, drivers who have not been trained (to the extent that they don't know the routes or, at times, even how to use their onboard computer/GPS system), and a missed connection at light rail on one morning. As I say, all of these incidents have taken place within recent weeks, and I never had trouble with the previous contractor. I do not fault the drivers. With one exception, the new drivers have all been pleasant, and I don't mind providing directions as needed. I am absolutely dependent on the service and I really need it to work as it used to work. A complaint has also been submitted to RTD directly: 300-299-6000.

    5 Star Black Car - taxis - Updated May 2026

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