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5 Star Auto Service

4.8 (13 reviews)
Closed • Closed

Services - 5 Star Auto Service

Check engine light

Engine oil light diagnosis

Auto general diagnosis

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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Gimry R.

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7 years ago

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10 years ago

Excellent, friendly service. Always honest and fair. You can trust them. I have taken my cars there for years.

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9 years ago

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Midas

Midas

(14 reviews)

So Midas wanted to charge me a $1000 for a Alternator for a 2019 Rogue sport okay then charge X…read moreamount for 2 hours of labor. I went to AutoZone paid $435.89 for the Alternator and belt watched a 10 minute YouTube video,Work on my own car for 45 minutes because I had to find my tools and replaced myself ridiculous. They are such a rip off that it's unreal.

If there was a no star option I would have selected that. One star is nearly too much. The one star…read morecould be for Jesse, he was empathetic and understanding and he found me $100 refund out of an $700 charge. I brought my Honda in there, asked them to fix the issue. They told me the issue was an after market part, and it needed replaced with a stock part directly from Honda. So, they replaced it. Said it was fixed, and sent me on my way. I was on the freeway, driving with my kids and the car began having the same, dangerous issue. THE SAME ISSUE, Midas charged me to fix- sent me on my way, and turns out, it wasn't fixed, and I was $700 dollars in the hole. I brought it back. They said it was a different part I needed now. They tried it, it didn't work. They took the part out and didn't charge me, they said I needed to take it to a Honda store to have it fixed- and Sean, the employee I spoke with told me I was basically out of luck. He had no empathy, no real emotion or connect or understanding, not a customer service bone in his body. Jesse on the other hand was very polite and cordial and as helpful as he could be. So now, I'm taking my car straight to Honda, paid Midas $700 to throw me to the wolves! I loved Midas, I've always had a good experience with them- but this time, it was in the likeness of being betrayed by someone you thought was a friend. Extremely disappointing experience at Midas Roseburg.

Jiffy Lube

Jiffy Lube

(37 reviews)

I love this Jiffy Lube! The staff is attentive, responsive and friendly. They honestly go above and…read morebeyond, taking time to address all my concerns, even those not on the menu. They're a great crew, very hard-working and knowledgeable. It's refreshing to have such great customer service. This time around Aaron and Tylor were standouts! But I'm sure they're all great.

Lack of professionalism should be mentioned first. Life happens and I needed to leave town ASAP to…read moreget home. Was distressed and the men who helped me were nice at first. At the end he felt the need to ask me "Is it a family emergency?". Completely inappropriate and could really be triggering to some. I said I understand you are trying to be kind, but that is not okay. Normal Jiffy Lube experience otherwise. No matter how much I said I don't want anything other than an oil change, they still pushed many other things on me. This is why I don't use any Jiffy Lubes. I know they have to ask all of these questions. However, when I say repeatedly, do not wait for me, just continue with the oil change, it infuriates me that in an emergency they can not listen to me. Did they get me in immediately? Yes. That's the business plan. Executed well and professionally? No. Toyota dealership could absolutely get this all done within half the time. Spent more than I was told I would, but left because I already wasted so much time. Also had greasy hand prints all over my car. Unfortunately, I cannot recommend this service if you are pressed for time.

DC Precision Lube & Tune - Crooked business

DC Precision Lube & Tune

(23 reviews)

We were driving from Portland to Puerto Vallarta when our check engine light came on. Planned on…read morespending the night in Roseburg anyway. Early went to autozone to have the code checked. Brian at Autozone recommended Shaun at Shaun's Precision Lube & Tune, (541) 440-6788, 377 Nw Garden Valley Blvd, Roseburg, OR 97470 Cross Streets: Between NW Eden St and NW Ellan St saying his equipment could read codes more thoroughly and gave Shaun good recommendation. Long story short, got to Shaun's business and after a short conversation, he got us right in, read the codes, and diagnosed the problem. Told us it was fuel injector for cylinder eight and gave us guarantee that would fix the problem. Showed us a couple other minor things he suggested we do which we did. We are now in Puerto Vallarta and made it with our vehicle running perfectly. Shaun was able to squeeze us right in and we were out in less than thirty minutes. Great kudos to him and his business and he is a great credit to the Roseburg community. Side note to Shaun, Remember if you come down to PV, we'll make sure you have fun. Denny

Went in for an oil change and tire pressure monitors replaced. Bought the tire pressure monitors…read morefrom Ford, on my way in. He said it would be 25.00 per tire to install the new ones. That's cool, but when they were finished, they changed me a 20.00 tire rotation fee. So I asked why, since they had to take the tires off to put the monitors in, and was told it was for the tire rotation. Why when they had to remove them from the car for the monitors. Nothing like getting double charged. So if the 20.00 is more important than a loyal customer, I never go back. There's a lot of other places. (Rosenberg store)

Mobile Tune - Mobile Tune

Mobile Tune

(25 reviews)

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

5 Star Auto Service - autorepair - Updated May 2026

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