The guys at Valvoline, Roseburg are great. They changed my oil & filter on my 2024 Toyota Grand…read moreHighlander Hybrid and 2 weeks later my Toyota instrument panel notified me that my oil was low & I needed an oil change. I took it to Toyota & they were NO HELP, so I went back to Valvoline & they changed my filter & topped off the oil to the full mark (it was just a hair under full) & gave me the slightly used filter, per Toyota's request, all for no charge. Toyota then admitted that they are having technical problems with their high tech cars !! Thank you, again ,Valvoline for your support !!

Their MaxLife Transmission Fluid destroyed my transmission. Do not go here. I tried to work withg…read morethe store and corporate to rectify the situation. They just shrugged their shoulders and said not our fault. My car was shifting fine before I took it there. Now it is running like crap.

Tyler hands down . Outstanding guy who was so fabulous to help me out... I had a hose that was…read morebusted and coolant loss. I drove in and had no clue what I was going to do and how much it would be.. You all need to give this guy a raise for sure. He was excellent and I was out of there before 6pm.. I will only go to that place for all my auto needs. Oil changes ect. Tyler your fabulous. I cannot thank you enough for your time... And lastly good looking fella damn. Thank you

I had a terrible experience here. I drove by and asked if they used oil a customer had, I was told…read moreit was $4 off per quart the base price of the oil change. Great- went and got my oil and came back. My oil was measured and I had 4 quarts. My truck takes two additional gallons than the standard 5 gallon oil change- so what's fair I assumed is not charging me the two additional gallons and maybe getting $4/quart discount off on the two remaining quarts of my oil. I asked how many quarts a standard oil change covered. The guy (Nate I think? Some cocky black dude) tried talking me in circles and saying it doesn't matter because my truck takes 7. I asked again- yeah but I want to know how many quarts an oil change includes. He again told me I don't need to know that. I then asked how much a regular one was- I like to be included in price calculation and see/know the breakdown. He talked the most nonsense circles around me saying "you don't need to know that- I'll just tell you you owe me $67 (or something near that- after quoting me $40 something earlier lol). "I'll do the math for you ok?" He said. "I'll keep this as simple as I can for you." Again I asked- how much is the normal oil change? He said "what do you not trust me? I'm not doing anything dirty or trying to slip anything by you. I'm just telling you what you owe me to keep this as simple as I can for you. You don't need to know the breakdown." I tried to explain- I like to know my breakdown and I like to see where a price comes from. He did one last crooked comment about "I'm not a scammer ok- I just know I can do the math for you so you can understand how much to pay me." I should have left but the car was probably opened below. I rolled my windows up and sat while this person who thinks he is outsmarting me and refuses to tell me price breakdown does whatever to my car. I paid whatever number he made up. My bill wasn't even close to what he had tried to pull over my eyes earlier.. and as he read the nonsense bill breakdown the $4/quart discount then turned to $1/quart discount and he even read it to me how he originally quoted- stating $4/quart like I told you but pointing to only one quart given credit ($4 total) part on the bill. I'll never be back here ever and I'll warn anyone about this crooked place. I also was charged the 3 quarts extra that I needed except I brought in 4 quarts and paid for a 5quart oil change! Oh the irony. No wonder he didn't want me seeing the bill or knowing the breakdown. Crooked. Ps mister Nate - I went to college at 15, finished college calculus at 16, was a biochemist at 20, and homeschooled math on the side and taught math and science to non English Spanish high school kids- And your math sucks and you can't do math for me like you assured me. But you can be condescending, arrogant, crooked, and show what intelligence you're lacking by talking to me like I'm an idiot. I had my Jesus music to get me through that terrible time with you and you never get to speak shitty to me ever again! Hey! Also called "manager" and he said the owner gives a $4 credit for any amount of oil. So a tablespoon or 10 quarts gets the same credit. So I donated my oil to them for them to still charge me extra oil I could have done the semisynthetic oil change- only used two of my quarts for the extra two my truck required and paid $10 less than what I did AND have had two extra quarts left over. But let them do the math and you'll pay more Seriously what crookedness.

They know what they're doing. Honest, timely and reasonable. They have serviced our two vehicles…read moreand we were pleased with the results.

I was on vacation from out of town and my rental car had an issue. I was referred to Gimry at 5…read moreStar Auto. I was so impressed with the speed of Gimry identifying the problem and making the necessary repair. I appreciated the quick service, kindness & honesty shown to me by Gimry. I would highly recommend having service done here!!

Fast, reasonable rates. Great to deal with. Shaun and his lead mechanic are right on the job. I…read morehighly reccommend them!

So Midas wanted to charge me a $1000 for a Alternator for a 2019 Rogue sport okay then charge X…read moreamount for 2 hours of labor. I went to AutoZone paid $435.89 for the Alternator and belt watched a 10 minute YouTube video,Work on my own car for 45 minutes because I had to find my tools and replaced myself ridiculous. They are such a rip off that it's unreal.

I love this Jiffy Lube! The staff is attentive, responsive and friendly. They honestly go above and…read morebeyond, taking time to address all my concerns, even those not on the menu. They're a great crew, very hard-working and knowledgeable. It's refreshing to have such great customer service. This time around Aaron and Tylor were standouts! But I'm sure they're all great.

There was nothing "jiffy" about my visit. I expected the promised 15-minute oil change and ended up…read morewaiting an hour and 45 minutes stuck between cars while the vehicle ahead of me in the bay received additional services. The focus seemed to be on upselling rather than keeping the oil-change line moving. This location had two oil-change bays and a separate bay designated for "MultiCare" services. Why not keep the oil-change lanes dedicated to oil changes and move longer jobs to the MultiCare bay? Customers stopping in for a quick oil change shouldn't be stuck waiting behind extended service work. A Jiffy promise means nothing if your operation can't support it. You've lost my business for both of my vehicles. There's nothing you can do to give me back that time. My time is valuable, and missing an appointment because of an excessive wait costs me money. Oil-change lanes should be reserved for oil changes, with additional mechanical work handled in a separate bay.

B&L serviced the brakes on my Camaro. Very happy with the work and the price. They were very…read moreaccommodating. I would recommend to all.

I got a flat tire today and saw I was close enough to limp my car to BL Performance to see if they…read morecould help me. These guys totally gave me the royal treatment as they replaced my flat with my spare tire and then did a complete diagnostic on my car and charged me absolutely nothing for their service. Not all heroes wear capes. Some wear BL Performance shirts.

Having been a new resident of Roseburg, since 2006, I have found Auto Tech staff and services to be…read moresuperior. They are highly talented, personable, and dedicated to maintaining vehicles in a manner that is a credit to the business and industry. Tom, as owner, Jeremy as service manager, and a small crew of techs deserve cheers of appreciation for what they do and who they are as individuals. Having now had over 50's years of auto experience, am confident to share highest ratings. These words just jumped off the keyboard.

Absolute crooks / avoid at all costs - I used these guys to evaluate a vintage Porsche I was…read moreconsidering buying. Provided a PDF template of what I needed completed and was quoted an hr ($160). I was charged $500. I called a # of times in the subsequent days - no answer, until I called from my wife's phone, then presto, they picked up on the first ring! Their lack of professionalism and inattention to detail played a big part of my decision to not purchase the car.

Best dealership experience i've ever had. Found the exact vehicle I wanted online, put a request…read morefor information in. I was contacted as soon as the dealer opened, and Chelsee answered my questions and even sent me a video of the truck. They had the truck prepared upon my arrival, sold it to me for the price listed without trying to put a bunch of add-ons. Chelsee is a knowledgeable, kind, and straightforward saleswoman. Josh in finance got our deal written up fast and signed documents within an hour or two of arriving. Could not ask for a better experience, especially given it's a family owned business with a significant amount of tenured employees. Will definitely recommend to those around me, was well worth the 2 hour drive each way.

Stopped by this dealership today to show my older step father the new corvette. The fleet manager…read morewas very kind, let him sit in some cars, started the ZL1 for him and really just made his day. Thank you for being so kind to us

Well, I'm still sitting here waiting to get my car tires put on. When I called got a great quote so…read moreI can't complain about the tire price, but the service sucks. They said they have the tires in stock and replace them right away. I'm still waiting for them to take the car in. It's gonna be another 45 minutes so the total time was probably close to an hour and a half. When they tell you one thing and do another that's not a great thing for the customer.

Have used Big O for years and have always had great service for 4 different cars. Wide choice of…read moreproducts and excellent customer service!