Carhartt is obviously having a moment right now and very in style. That said Dungarees has the best…read moreselection of Carhartt apparel in the St. Louis area. There was a lot to see here and they had a nice selection of sizes. I left with a little something. I will be back!

Very combative in their online communication with customers. They don't ship on time and their…read morereturn process isn't accurate. While they offer good prices, they aren't a trustworthy retailer.

Very well organized store. They had a sale going on which was buy one get one, and 70% off on their…read moreclearance items. Fitting rooms were clean and free of clutter. They sell sizes 0-24. Helpful and friendly staff, although i don't like being asked every 2 seconds if i need anything. Felt as if I couldn't enjoy browsing.

Lake St. Louis location. Friendly staff, plenty of sales going on (yay) . Jeans, jackets, $12…read moregraphic shirts, clearance, 50% off bargains . Store clean and clear of clutter. After pay is available.

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

Pretty interesting you can't return new unworn pjs washed and showing damaged from The Rack…read moreManchester, MO store removing the sensor. You've been warned. Just wear the clothes and take your chances. I guess the $15 loss will impact the bottom line more than losing a loyal shopper. Not even store credit offered.

Excellent service, Zach was super helpful! I took up more of his time than it felt right to, but i…read morehad many questions. It was a great experience I will be back!

I needed a shirt last minute and the staff was excellent. They measured, remeasured and found the…read moreshirt I needed. They also helped me order a second shirt helping me get 25% off each. I will go back

I was searching online for a certain shoe which they had at Shoe Carnival at this location. Their…read moredoor says they beat prices which means they price match. Unfortunately they don't price match with everyone, only a certain list of store. I ended up buying the shoes online at Journey's because it was cheaper. With that being said, this store was much better than I expected. Very clean and organized. Nice variety of shoes for everyone in the family. Prices weren't bad but in my situation, I found a better deal elsewhere. Customer service was great. The guy was nice and very helpful. I'd come back again.

Subject: Poor Customer Service Experience - Shoe Carnival Bridgeton (#0618)…read more To whom it may concern, I am writing to express my disappointment regarding the customer service I received today at the Bridgeton Shoe Carnival location (#0618). Since I was already in the area, I decided to stop in after receiving a "BOGO" promotional text earlier in the day. I had recently purchased a pair of shoes on Tuesday for my daughter, who works 12-hour NICU shifts in Dallas, and thought this would be a good opportunity to take advantage of the promotion for an additional pair. I had the shoes and receipt in my vehicle and brought both in with me. Upon entering, I received minimal acknowledgment from the two cashiers at the counter--one of whom identified herself as a manager. I explained that I wanted to utilize the BOGO promotion with my previous purchase. After reviewing my receipt, the manager stated that because my purchase was made on Tuesday and the sale "started on Thursday," I could not apply the promotion. I asked for clarification, as the explanation didn't logically connect to the policy. When I suggested simply returning the shoes and repurchasing them in the same transaction to legitimately qualify for the BOGO--a standard practice in retail--I was told this would be "like stealing." That statement was inaccurate, unprofessional, and frankly, insulting. I asked again about processing a return and repurchase, and was instead told that I could return the shoes, but would need to drive 15-20 minutes to the St. Charles location to buy them again (if available) and use the promotion there. At that point, it became clear that the associate was unwilling to provide basic customer service or a reasonable solution. Her demeanor throughout the interaction felt dismissive, as if she was more interested in posturing for the other employee than assisting a customer. There were no other customers in the store, so this was not a situation of limited time or overwhelming foot traffic. For reference, the name on my return receipt is Carleigh (last name omitted), and the processed return amount was $70.15. This experience resulted in the loss of not only this sale, but the additional purchases I intended to make today--and likely any future purchases I would have made with Shoe Carnival. I have no issue taking my business to competitors such as DSW in Brentwood, where customer service consistently meets basic expectations. I strongly encourage management and corporate to review the service standards at this location. Customers deserve respect, accurate information, and professionalism--none of which I received today. Shoe Carnival, if you cannot appreciate your customers, you will eventually have to appreciate their absence. Do better.

Very professional. Amazing customer service. Omar was very personable. Him and the older gentlemen…read moredefinitely knew their stuff. Not a high pressure sales type place. Definitely my go to place for suits now.

Purchased a suit for my husband for a wedding he was asked to be in. We live out of town so when I…read morewas in the area I went in to order. I had everything in a text of the color (the groom requested) and sizes for jacket and pants that my husband wears. I walked in and told the gentleman exactly what I needed. He walked over picked up a suit and said here you are. I even said, "Wow, that was easy!" I was very thankful. I asked if the jacket was the incorrect size what would we do? I was told jacket could be switched out if needed when he picked up as they weren't doing alterations. But I had to have the pants altered. I was thrilled it was so simple and easy. And that the salesman was so fast and knowledgeable. Mix up in the suits and unfortunately the store wasn't able to do anything about the mix up so we had to purchase another suit. But now my husband has 2 very nice suits. Do get your details on your sales ticket/receipt of what you order, color and size just to prevent confusion.

What a fun place to do winter holiday shopping! They have what you need for the outdoor enthusiasts…read morein your life! I scored some cozy hats as stocking stuffers and some great wool socks for the winter! The staff is great - helping you find what you need and offering suggestions based on other people's feedback or personal use! I love that the employees are passionate about the products they sell and have someone who used them able to give you feedback based on what you need. I am in the need for some boots this winter and I will be back for myself soon!

This is a large Rei location. Staff are very helpful throughout the sales floor. Check them out for…read moreyour outdoor needs.

I Walked in and was promptly greeted!…read more They showed me all the new clothing items. They tried to get me to sign up for a credit card but didn't pressure me. I was purchasing Christmas for grandmother and they were very patient and helping me pick out good pieces for her.

The ladies working here were so friendly and polite. I had to return an item and they were very…read moreexpedient and pleasant.