I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Prompt, knowledgeable, organized, time efficient, and best of all reasonably priced. Will be using…read moreAloha for all my plumbing & heating needs going forward.

From the owner: Problem-solving: As a plumber, you may have a knack for diagnosing and finding solutions to complex…read moreplumbing problems. You may have a keen eye for identifying issues and using your knowledge and experience to fix them efficiently and effectively. Customer service: I may excel at communicating with our customers, understanding their needs, and providing excellent service. I may be patient, friendly, and professional, making your customers feel at ease and confident in our ability to solve their plumbing issues. Technical skills: We may have a high level of technical proficiency in plumbing, including knowledge of various plumbing systems, tools, and techniques. You may be skilled in installations, repairs, and maintenance of plumbing systems in residential and commercial settings. Specialties: Depending on your specific skills and experience, you may specialize in certain areas of plumbing. For example, I may specialize in water heater installations, drain cleaning, or pipe repairs. Communicating our specialties to potential customers can help them understand why we excel at and why they should choose our business over others.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Never answers phone left dozens of messages I wonder if this guy is actually alive ??read more

Absolutely the worst experience. They walk in quoting $2K without seeing anything. And now that I…read morehave read the reviews [which I should have before calling], I will never seek to use this company again. Maybe Roto-Rooter had an excellent reputation in the past but now? No. Disgraceful. And the job which I gave to a reputable plumber was $250 and they fixed the clog.

DO NOT USE - quoted me $834 dollars to snake one kitchen line. This is before all the other selling…read morethey did. it Was the only quote that exceeded $200 dollars - I sent them away and cleared the clog with a plunger.

Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

Professional, good communication and competence service. Was a referral and will refer as wellread more

Process not explained correctly.. not told what part was needed for repair nor that it wouldn't be…read moreordered until I approved a new estimate??

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

I needed a shower/tub faucet replaced during a tile work that was being done. I was very lucky to…read morefind Kirill and his crew. He is hands down a complete professional. He went above and beyond to correct and take care of what needed to be done. Even though this job got dragged out by no fault of his, there was great communication throughout the process. My quote and final price were super fair and I am very grateful. Professionalism, honesty, and reliability is what you get when you hire Kirill. I highly recommend him!

Great service, very attentive to detail, job performed very well! Would surely recommendread more

In summer 2024, I hired Petri Plumbing & Heating to replace the water source heat pump in my NYC…read morecondo for $5,691. The new Ice Air unit requires a manufacturer-specified water flow rate of 3.25 GPM. The existing balancing valve connected to it -- manufactured in 2008 and 16 years old at the time -- was rated at only 2.0 GPM, which is 38.5% below what the manufacturer requires. This mismatch was never disclosed to me at any point during or after installation. The company later confirmed in writing that they had identified the valve and decided it was acceptable, but they never communicated this assessment or the associated risk to me as the owner. Within four months of installation, the unit began breaking down. It failed six documented times over the following 17 months, repeatedly leaving my tenant without heat during winter. I paid out of pocket for multiple diagnostic visits across different contractors trying to identify the root cause. I only learned of the GPM mismatch in 2026 -- from my building's property manager, not from Petri. When I raised the issue, the company declined to acknowledge any oversight and quoted $2,892 to correct it -- work made necessary by a deficiency that was never disclosed at installation. I'm sharing this factually so other condo and homeowners can ask the right questions upfront: confirm that any existing valves and components meet your new unit's manufacturer specifications before work begins.